Universal Solar Direct Overview
Universal Solar Direct is a mid-large solar installation company. They have branches based out of Nevada, Florida, Arizona, Utah, Indiana. The company has been in business since 2012, and they specialize in residential and commercial solar energy installations.
Universal Solar Direct services and features
Universal Solar Direct Products
Solar Energy:
- Solar Panel Installation
- Grid-tied, grid-mounted, off-grid, and ground-mounted solar system services
- Battery-bank storage installation and services
- Inverter installation and maintenance services
- Electric vehicle (EV) charging system installation
They offer zero-down solar loans and 25 year warranty on the solar products they sell as well as maintenance and monitoring. They assist clients with tax credits and taking care of all permits, engineering paperwork, and H.O.A. submissions.
Commercial Electricians: The Better Business Bureau lists Universal Solar Direct as a commercial electrician contractor and solar installation contractor. It is unclear if they do any electrical work outside of solar installations.
Heat and Air Conditioning Installation: Universal Solar Direct lists heat and air conditioning installation as part of their services.
Universal Solar Direct Costs
We have found project costs from $22,000 to $56,000. In Arizona, the typical size of their permit is approximately $30,000. One client said that the cost of their project was $3.04 per kWh, while another source had $2.31 per kWh as their average installation cost.
They have a solar cost calculator on their website. After you input your address and monthly electric bill, it will show a satellite photo of the rooftop of your home, and estimate the square footage of your roof. It will give you a ‘ballpark’ estimate of how much your system will cost and how much you will save on electric costs each month. But you have to enter your name, address, phone number, and email address in order to see the results of your estimate. And the calculator is very clear that it is only a rough estimate, and that you’ll need an assessment from one of their technicians before you get an official estimate.
Universal Solar Direct Legitimacy
Our research found:
The Las Vegas, Nevada branch (Main branch) has been accredited with the Better Business Bureau since 2015, and has an A+ rating with the BBB. They have had 10 complaints in the last 10 years, and 3 complaints in the last year. All complaints have been closed.
The Florida branch has completed over 1000 solar installations
The Utah branch has completed over 5000 solar installations and is listed as being in business since 2002
The Indiana branch has completed over 1500 solar installations and is listed as being in business since 2002
The Arizona branch has completed over 5000 solar installations and is listed as being in business since 2002
- All employees are in house, no sub-contractors
- Member of the SEIA Solar Energy Industries Association
- Home-Advisor top-rated
Universal Solar Direct Maintenance
Universal Solar Direct does not provide specific details on their maintenance and continued support policy on any of their websites.
The SolarEmpower view
Universal Solar Direct is a full service and solar installation company for home and residential properties, with branches in 5 States.
Their websites are easy to navigate and provide basic information about the services they provide. However, their websites do not go into specifics about their pricing and installation costs, or maintenance programs. You will need to contact them to get specific details.
They are a one stop shop, all the technicians are certified. They don’t hire sub-contractors and they offer solar hardware products from the best name brand suppliers.
They’ve completed over 12,000 installations, so they have a lot of experience. However, a company that is large with branches spanning several states is going to have some management challenges and it shows in some of the low reviews they received and some of the employee challenges they have faced.
Some of the 1 star customer reviews were concerning and there also seem to be problems with a toxic work environment in the Nevada and Arizona branches, though that may or may not translate into how well they install your system.
We rate Universal Solar Direct 6/10 because of their experience and the vast number of successful installations they’ve completed. However, we also urge caution and due diligence.
Universal Solar Direct Contact details
Phone:
- (702) 363 6390 main
- (702) 847 8762 Nevada
- (317) 526 5122 Indiana
- (435) 243-7693 Utah
- (480) 372-3511 Arizona
- (904) 580-3467 Florida
Email: [email protected]
