United Home Solutions Overview
United Home Solutions is a small enterprise with less than 50 employees and is headquartered in Dallas, Texas. Aside from their Dallas headquarters, they also have 2 locations in Fort Worth, Texas, and 1 in Tampa, Florida, which allows them to provide their services to Texas and Florida. It was founded or incorporated in 2019 as a Domestic Limited Liability Company, making it a fairly new establishment. Despite this, their revenue is almost $5 million.
United Home Solutions has officially been a company for only three years. However, their skilled installation team has installed more than 70,000 panels over 20-plus years. The team also has 32 years of experience in electrical projects, having performed high-volume, large-scale jobs for IBM, Texas Instruments, EDS, and more. They have been winning awards for the past 7 years and were named one of the Top 500 Solar Installers by Solar Power World.
Services offered by Unicity Solar Energy
United Home Solutions installs solar systems and roofs, also offering services for auditing, monitoring, maintenance, replacement, and repair. They sell components from Enphase, Jinko Solar, LG, LONGI, Panasonic, Mission Solar Energy, and Canadian Solar.
Solar Electric/PV System Installation: United Home Solutions offers its customers solar panel installation. They arrange several components into a working system which includes solar panels, a solar inverter, mounting, cabling, and other accessories to set up a working system.
Residential Solar Systems: United Home Solutions offers homeowner customers grid-tied solar systems, hybrid solar systems, off-grid solar systems, and ground-mounted solar systems.
Commercial Solar Systems: United Home Solutions offers businesses grid-tied solar systems and ground-mounted solar systems.
Roofing: United Home Solutions offer roofing services to accompany solar installations. They install as well as replace solar roofs, metal roofs, regular roofs, shingles, asphalt shingles, and slate tiles. They also offer repair services for all roof types.
Battery Bank Services: United Home Solutions offers its customers a battery bank system. This is a system that consists of several batteries with parallel and series connections, which are integrated into an energy storage bank that stores solar power. These components work together to provide electricity to loads through a DC-AC inverter.
Energy Audit Services: United Home Solutions offer its solar and non-solar customers comprehensive energy auditing to determine their energy efficiency. They do breakdowns of energy usage, overviews of supply and metering strategy, and energy management reviews.
Energy Monitoring Services: United Home Solutions provides customers with monitoring tools to reduce energy expenses and measure energy flow from different sources. They also measure benchmark energy performance and identify energy and cost-saving opportunities. This is especially useful for large houses, hotels, hospitals, universities, schools, business centers, sports complexes, and banks.
Installation Cost and Process
The offered prices of United Home Solutions are not available to the general public. They make their offered prices available to those who inquire through their phone number or website. Customers can choose between booking an appointment or getting a free solar quote to be informed about specific pricing. This can be done through the website.
Customers didn’t specify whether they paid close to their quotes. However, they gave United Home Solutions relatively low ratings for the cost and quality of their products and services.
United Home Solutions, in collaboration with the government of Texas, offers financing solutions. There is a solar tax credit in the form of a federal solar investment tax credit. This is available to homeowners with solar panels that are newly installed or used for the first time. Homeowners can claim 26% of the total solar project costs as a credit on their federal tax returns. Claimable costs include equipment, installation, and permit.
There are also solar rebates. The residential solar energy buyback plan in Texas allows customers to earn cash or credit. However, this is only available in selected serviceable areas. Residential customers can also benefit from local utility companies’ solar rebates. They may be eligible for cash incentives between $2,500 to $8,500, depending on the electric power provider, solar system size, location, and income.
United Home Solutions has a good online presence. Their website, social media pages, phone number, and email address were easy to find. However, their license numbers are nowhere to be seen. Their certifications and partnerships are not visible either.
The website of United Home Solutions could use more improvement, especially when it comes to content and legitimacy. They are a small company, but with decades of experience and thousands of installations.
United Home Solutions has received mixed reviews, roughly equal amounts of good and bad. For the good reviews, they were described as great to work with, knowledgeable, and didn’t push customers to commit to anything. They are said to have done an excellent job from start to finish and come highly recommended.
However, United Home Solutions has its fair share of bad reviews as well. Some customers describe them to be a test of patience, with their installation process being a chore to deal with and customer service being less than adequate. They were also said to have poor sales tactics that overpromised system production. Lastly, some customers recommend not getting in business with United Home Solutions due to poor administration support.
The SolarEmpower View
Despite being a small company that has been operational for only three years, United Home Solutions is proud of its awards, multiple locations, experience, and the number of completed installations. They have a comprehensive set of services catering to interested solar and non-solar customers. Most of these customers are satisfied in terms of costs, support, and maintenance. However, a significant number of customers have rated United Home Solutions negatively. Furthermore, their website’s content, especially regarding online legitimacy, could do with more improvement.
|💲 Costs: 7/10
|✅ Legitimacy: 4/10
|⭐️ Maintenance: 7/10
|📞 Customer Service: 6.5/10