Tiley Roofing, Inc. Overview
Established and run by Kirk Tiley as the CEO, Tiley Roofing is a full-service roofing contractor that provides service to residential and commercial roofing systems. The company operates in Denver, Colorado, and has been providing service to the area since 1999.
The company began with three employees and has grown to over 50 employees in the 20 years it has been around. Today, the company makes an estimated annual revenue of $1.3 million. It should be noted that Tiley Roofing provides roofing repair, maintenance, and solutions for a variety of roof types, it does not primarily deal with solar panel installation.
Tiley Roofing Breakdown
Tiley Roofing Services
- Commercial roofing
- Custom roofing
- Residential roofing
- Roofing repairs
Tiley Roofing Products
The company provides solutions to the following types of roofs:
- Asphalt shingles
- Clay tile
- Concrete tile
- Copper gutters
- EPDM roofing
- Metal roofing
- Paver decks
- Plastic polymer
- PVC roofing
- TPO roofing
Although Tiley Roofing is listed as providing solar panel installation, there is no direct information that provides detail on their costs or products on offer. The company, itself, does not make mention of any solar installation services.
Tiley Roofing Costs and Installation Process
Costs
Tiley Roofing has performed over 100 projects that have been priced under $5,000. In general, the majority of their projects cost between $5,000 and $20,000. A mean estimate for the average project is approximately $12,000.
Other than information gathered through third parties, Tiley Roofing does not provide information on its costs or its financing options.
Installation
Tiley Roofing claims that it does not make use of subcontractors but only in-house employees as a means to ensure high quality with each installation project.
However, this information seems to conflict with customer accounts, which detail that the company does not rehire subcontractors who have performed poorly under client reviews.
Tiley Roofing Legitimacy
Tiley Roofing is listed as being under the ownership of Shaw Buildings, LLC and has multiple licenses (over 30) to operate in different cities and counties. These licenses largely have to do with roofing and being a contractor. Other than these, the company has the following accreditation:
- The company is part of the Colorado Roofing Association (CRA)
- Since 2000, the business has had Better Business Bureau (BBB) accreditation with a rating of A+. In the last 12 months, Tiley Roofing has had one listed customer complaint about the work done on roofing, which, at the time of writing, is still unresolved
- The business has a BuildZoom (BZ) score of 112 (Great), ranking in the top 3% and above 55,949 other licensed contractors
For those interested in solar panel installation, there is no indication that the company provides this type of service or installation.
Maintenance
Like its products and installation process, the company does not provide information on its maintenance process.
Customer Reviews
The general impression is that Tiley Roofing has been dropping in quality over the years. Pre-2020, the customer reviews and feedback were overwhelmingly positive but post-2020, these impressions have soured as more client complaints have begun to emerge.
In the past, the goodwill towards the company related to the quality offered and how quickly the company was at rectifying errors made or client complaints. Now, complaints relate to poor installation quality and poor customer service, where when issues occur it takes months or years for the matter to be resolved.
The SolarEmpower View (Conclusion)
Tiley Roofing has a strong and reputable background, having completed numerous projects in the past. This provides a solid track record for the company that prospective clients can look towards when researching the business. However, despite the company’s positive standing, over the years it appears as though the quality being offered has declined as more customers have lodged complaints and frustrations against the company.
With this in mind, those looking for roofing services are still encouraged to approach Tiley Roofing due to their trackable history and strong background record, but the service should be contrasted against competitors.
