Texoma Solar Solutions Review 2024 - OK Residential View

Installer
Installing solar since 2009
7.5
(Expert Rating Score)

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Updated on 2023-04-13

Overview

Texoma Solar is a family-owned solar panel installation company based in Caddo, Oklahoma. Founded in 2017, the company expanded its operation, becoming a registered business entity in Texas in 2021. Our research indicates that Texoma Solar generates in the region of $507,000 in revenue annually and employs between 5 – 10 staff. 

The company caters primarily to residential homeowners, basing its business model on maintaining lasting relationships and generating new business through existing customer referrals, however the service is also available to commercial properties as well upon request. Texoma Solar has delivered a mixed bag of customer reviews. Across three sites, the company received 23 reviews achieving 4.1*, 4.4*, and 3.75* on each site respectively. There were 4 negative reviews (17%) in total while the remaining19 customers provided a rating upward of 4*. 

 

 

Texoma Solar Services and Features

Texoma Solar Products

Texoma Solar have experienced technicians that guide their customers through the process of selecting suitable solar panels for their energy generation requirements before taking over the entire installation process. Here is an overview of the services they offer: 

Solar panel installation – Texoma Solar is a solar panel installer and focuses its attention on its service as a contractor. However, the company are able to assist with the sourcing solar panels if the customer prefers.   

Estimation service – Texoma Solar offer their customers an additional service by providing a free estimation of the relevant costs and savings that the customer can expect.   

Financing – Texoma Solar can assist customers with securing financing for their solar system through their financing partners. 

Texoma Solar pride themselves on being a locally based business, primarily offering its service to the cities of Durant OK and Sherman TX, however they are able to provide their services throughout Oklahoma and Texas. 


Texoma Solar costs

The company requires conducting a consultation to provide the exact pricing for their service, however 3 of the positive reviews indicate that the company’s pricing is competitive. The company does provide some information regarding estimated price expectations for supply and installation of solar systems on its website. In addition, one customer that gave the company a 5* rating also provided their actual quotation as part of their review of the company. The price estimation featured on the company’s website and the price on their actual quotation is consistent with the average market price for solar panel supply and installation in Oklahoma. 


Texoma Solar legitimacy

Texoma Solar is legitimate. Here are some of their accreditations:

  • Texoma Solar was added to the State of Oklahoma business register since they commenced business in 2017.
  • The company was added to the State of Texas business register in 2021 after expanding its services to the city of Sherman. 
  • Texoma Solar is transparent about its contact details and provides its location, contact number, and a contact request form on its website.
  • The company is BBB accredited since 2018. 
  • Texoma Solar is certified by the North American Board of Certified Energy Practitioners (NABCEP).
  • The owner Anthony Devore is mentioned in several customer reviews and his email address is available on the website which suggests that he is personally involved in each project. 


Texoma Solar Maintenance

Of the customer reviews and other sources that we scoured, we came across 5 pieces of customer feedback stating that they had difficulty in getting their issues resolved following the installation by the company. One customer that provided a 1* rating and left a negative review was responded to by Texoma Solar. The company provided a firmly worded response that one may argue to be unprofessional and even confrontational. 

❗Our research has not been able to identify any confirmation relating to warranties provided by the Texoma Solar or its solar panel suppliers. 
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The majority of customer reviews and feedback has been positive with 11 customers mentioning that the owner and his team were extremely friendly, knowledgeable, and responsive in attending to maintenance requests. While this feedback is mainly positive, it still does indicate that there is a fair amount of mention of post-installation issues and the need for maintenance from satisfied and dissatisfied customers alike.

 

 

The SolarEmpower View

Overall, our research indicates that there are a few concerns that one needs to be aware of when deciding to make use of the services of Texoma Solar. Firstly, the company has received negative feedback from 17% of customers that have provided reviews. Secondly, there is evidence that suggests that post-installation issues and maintenance is fairly common and customers have expressed mixed reactions relating to how these issues were handled. Finally, we feel that the response provided by the company to a customer that provided a negative review was unsuitable from a customer service and issue resolution point of view. These reasons lead us to suggest that a potential customer should conduct their own in-depth research so that they are fully aware of, and comfortable with, what to potentially expect before using Texoma Solar.

 

 

Contact details:

Phone: (469)-215-0850
Address: 739 Pleasant Hill Rd. Caddo Ok, 74729
Email: [email protected]

Industry Certifications

ASES – American Solar Energy Society
ASES – American Solar Energy Society
CALESIA – California Solar Energy Industries Association
CALESIA – California Solar Energy Industries Association
UL Certification
UL Certification
Better Business Bureau
Better Business Bureau
Solar Power World
Solar Power World

Service Types

Residential Solar
Commercial Solar

Service Areas

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FAQ

Are Texoma Solar worth it?

No, while our analysis found Texoma Solar to provide a fairly cost-effective service when compared to competitors, they have delivered an overall customer satisfaction rating of just 4* across all sources. This is considerably lower than some of their competitors that have more customer reviews but have maintained higher ratings.

Is Texoma Solar a good company to work for?

The company has a small team with less than 10 employees. There is too little data available to make a judgment on the company’s work culture.

Is Texoma Solar trustworthy?

Yes. Despite our research indicating the concerns mentioned above, Texoma Solar is registered with the relevant business authorities and possesses certification from NABCEP which illustrates the company’s competence and ability to provide the service that they do.

Can I cancel a contract with Texoma Solar?

According to Oklahoma State law, you cannot generally cancel a contract with a company once you have signed it. If you would like further clarity on whether a contract has been signed, you can contact Texoma Solar or an attorney directly.

Texoma Solar Solutions Solar Details

Established
2009
Contact
(469)-215-0850
7.6

Texoma Solar Solutions User Reviews

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Quentin Spencer
Quentin Spencer
March 30, 2023
I went with Texoma because…
I went with Texoma because their price was 25% lower than the other bid I got. I'm glad to have got such a great deal, but it turns out, you do get what you pay for when it comes to the organization you're dealing with. The sale process was easy enough, but everything since then has been difficult. The panel install crew did sloppy, half-baked work that didn't follow the original plan and didn't clean up after themselves very well. The electricians were good, but overwhelmed by all of the things they had to fix or finish that the first crew didn't do right or didn't do at all. I was promised that Texoma would handle the necessary coordination with my electric utility. After several weeks of promises that the person responsible would call me, I have given up and called the utility myself and am getting this sorted out on my own, with no help from Texoma. The poor communication involving multiple parties has been inexcusable. I would advise people to choose someone else.
Scott Fitzwater
Scott Fitzwater
March 21, 2023
We have been waiting a…
We have been waiting a year for them to install our GENRAC Generator. And from the looks of their website, I believe they are now shut down.
Emily Wallis
Emily Wallis
March 2, 2023
Doesn’t pay their employees or…
Doesn’t pay their employees or customers what they’re owed.
Tommy Blackmon
Tommy Blackmon
March 1, 2023
They came out put in…
They came out put in pants after 3 months than 1 month later came and hooked up panels did not get permit approved never got battery's elect company can and disconnected it no permit after several calls they won't respond they got paid in full finance company now the bill is due and texhoma solar won't respond and I and electric Comp told them not to hook up to pole and must be in conduct it's illegal
Richard Steele
Richard Steele
February 19, 2023
Awesome installers…
Awesome installers
Mike Cranston
Mike Cranston
January 30, 2023
Had the panels now for…
Had the panels now for 4 years. We had an inverter die 2 years ago, so I reached out to support. No response to phone or email. Had to find another company to do the repair and paid out of pocket. 2 months ago, our 2nd inverter died. I had 2 providers come out and both said that the system wasn't properly grounded (I had to pay both companies for their time and labor). I called Texoma and spoke with customer service that said they'd get me on the schedule for warranty. That was over a week ago, no response to emails, "Contact us" or my last 3 phone calls, all went to voicemail. Looks like I'm calling the other guys back out to both replace the inverter and fix the installation! This just turned into a net financial loss over 5, possibly 10 years depending on how much I have to pay for the fix.
Ralph Nigro
Ralph Nigro
January 25, 2023
I was very happy with…
I was very happy with my installation of solar for my home. Everything went smoothly, from the purchase to the installation.

I was impressed with my sales agent, Chris Gallow. He was very easy to talk to and answered all of my questions and informed me about how the entire process would be completed. He answered every text and email that I sent and addressed any concerns that I had. He is the guy to contact if you're planning on solar.

My installer, John Stewart was tremendous. He was on top of everything and did a very professional job. If he didn't have a part with him, he explained why and when it would be installed. John answered all of my questions and made me feel confident the installation would be done right. You can count on him to do a quality install.

I've always believed that people make the company. Chris and John were great to work with. Texoma gets five stars from me because of Chris and John.
Amanda Hargrove
Amanda Hargrove
January 10, 2023
Install team showed up a…
Install team showed up a day early! We’re quick and done by the end of the day! Loved the salesman, Chris! He walked us through every step of the way!
Shawn Roberts
Shawn Roberts
January 10, 2023
Excellent work. Very professional….
Excellent work. Very professional.
Courtney Folsom
Courtney Folsom
January 5, 2023
If I could give this…
If I could give this place a negative star, I absolutely would. They're installs look like they're using scrap metal for their ground mounts. I would not recommend this place to anyone and you'd be so much better off finding some place a little bit pricier just so you know you're getting quality work and not something cheap that won't last. Because that's exactly what this company is.

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