Texoma Solar is a family-owned solar panel installation company based in Caddo, Oklahoma. Founded in 2017, the company expanded its operation, becoming a registered business entity in Texas in 2021. Our research indicates that Texoma Solar generates in the region of $507,000 in revenue annually and employs between 5 – 10 staff.
The company caters primarily to residential homeowners, basing its business model on maintaining lasting relationships and generating new business through existing customer referrals, however the service is also available to commercial properties as well upon request. Texoma Solar has delivered a mixed bag of customer reviews. Across three sites, the company received 23 reviews achieving 4.1*, 4.4*, and 3.75* on each site respectively. There were 4 negative reviews (17%) in total while the remaining19 customers provided a rating upward of 4*.
Texoma Solar Services and Features
Texoma Solar Products
Texoma Solar have experienced technicians that guide their customers through the process of selecting suitable solar panels for their energy generation requirements before taking over the entire installation process. Here is an overview of the services they offer:
Solar panel installation – Texoma Solar is a solar panel installer and focuses its attention on its service as a contractor. However, the company are able to assist with the sourcing solar panels if the customer prefers.
Estimation service – Texoma Solar offer their customers an additional service by providing a free estimation of the relevant costs and savings that the customer can expect.
Financing – Texoma Solar can assist customers with securing financing for their solar system through their financing partners.
Texoma Solar pride themselves on being a locally based business, primarily offering its service to the cities of Durant OK and Sherman TX, however they are able to provide their services throughout Oklahoma and Texas.
Texoma Solar costs
The company requires conducting a consultation to provide the exact pricing for their service, however 3 of the positive reviews indicate that the company’s pricing is competitive. The company does provide some information regarding estimated price expectations for supply and installation of solar systems on its website. In addition, one customer that gave the company a 5* rating also provided their actual quotation as part of their review of the company. The price estimation featured on the company’s website and the price on their actual quotation is consistent with the average market price for solar panel supply and installation in Oklahoma.
Texoma Solar legitimacy
Texoma Solar is legitimate. Here are some of their accreditations:
- Texoma Solar was added to the State of Oklahoma business register since they commenced business in 2017.
- The company was added to the State of Texas business register in 2021 after expanding its services to the city of Sherman.
- Texoma Solar is transparent about its contact details and provides its location, contact number, and a contact request form on its website.
- The company is BBB accredited since 2018.
- Texoma Solar is certified by the North American Board of Certified Energy Practitioners (NABCEP).
- The owner Anthony Devore is mentioned in several customer reviews and his email address is available on the website which suggests that he is personally involved in each project.
Texoma Solar Maintenance
Of the customer reviews and other sources that we scoured, we came across 5 pieces of customer feedback stating that they had difficulty in getting their issues resolved following the installation by the company. One customer that provided a 1* rating and left a negative review was responded to by Texoma Solar. The company provided a firmly worded response that one may argue to be unprofessional and even confrontational.
|❗Our research has not been able to identify any confirmation relating to warranties provided by the Texoma Solar or its solar panel suppliers.
The majority of customer reviews and feedback has been positive with 11 customers mentioning that the owner and his team were extremely friendly, knowledgeable, and responsive in attending to maintenance requests. While this feedback is mainly positive, it still does indicate that there is a fair amount of mention of post-installation issues and the need for maintenance from satisfied and dissatisfied customers alike.
The SolarEmpower View
Overall, our research indicates that there are a few concerns that one needs to be aware of when deciding to make use of the services of Texoma Solar. Firstly, the company has received negative feedback from 17% of customers that have provided reviews. Secondly, there is evidence that suggests that post-installation issues and maintenance is fairly common and customers have expressed mixed reactions relating to how these issues were handled. Finally, we feel that the response provided by the company to a customer that provided a negative review was unsuitable from a customer service and issue resolution point of view. These reasons lead us to suggest that a potential customer should conduct their own in-depth research so that they are fully aware of, and comfortable with, what to potentially expect before using Texoma Solar.
Address: 739 Pleasant Hill Rd. Caddo Ok, 74729
Email: [email protected]