Solar Source Inc. Review 2024 - A Local Choice?

Installer
Installing solar since 2008
8.0
(Expert Rating Score)

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Updated on 2023-05-30

Solar Source Overview

Solar Source is a privately-held, state-licensed solar contractor based in Central Florida. The company started as a two-person operation and has grown significantly over the years. Solar Source is currently estimated to bring in $6.7 million in revenue.

Solar Source serves residential and commercial clients across the state of Florida, and their business model is based on continued customer retention through quality products and good customer service.

 

Solar Source Services and Specifics

Specific Solar Panels Offered

Solar Source provides comprehensive PV solar solutions tailored to their customers’ specific needs. According to online customer reviews, the company’s products perform efficiently in the Florida climate, helping them cut their utility costs. Some of their popular solar paels and products include:

 

EnPhase Solar Panels

EnPhase Energy is an energy technology company and one of the world’s largest suppliers of micro-inverter based solar systems. The Enphase Energy IQ systems is the company’s most popular line, providing users with an all-in-one solar, battery, and software solution that can be controlled via their state of the art mobile application, which has been deployed in over 130 countries worldwide. 

 

Panasonic Solar Panels

Panasonic Solar panels have been around since 1975, and is one of the most recognizable names in the solar industry. The company specializes in creating the half-cut HIT Module solar cell which is used in their newest line of solar panels, the EverVolt series.

The new EverVolt HIT home energy system ushers in the next generation of residential solar and battery storage. With their best-in-class solar panels and home batteries working together, the EverVolt home energy system lets you produce and store an abundance of renewable energy.

 

REC Solar Panels 

REC Solar panels pack cutting-edge technology to deliver a blend of higher performance, improved aesthetics, and minimal environmental impact. Renowned for their Pure and Twinpeak models, REC has built a strong name for itself as a trusted solar manufacturer globally. 

REC solar panels come in various specifications to satisfy a wide range of solar designs. The most popularly used REC solar panels are the REC Alpha Pure & Pure-R (410-430 Wp) and REC N-Peak 2 (360-375 Wp). REC’s solar panels range in efficiency from 16.5% to 21.9%.

 

Specific Types of Solar offered

Residential Solar Systems

Since 1984, the Solar Source legacy has been trusted by over 60,000 clients in the greater Central Florida area. With the highest quality in performance, reliability and satisfaction, their solar systems use best-in-class components and are installed and serviced by the most highly trained technicians in the field.

 

Commercial Solar Systems

Businesses across the nation are making the switch to renewable energy. Solar Source allows businesses to reduce their energy costs and better the environment by powering the workspace, buildings, pools and hot water systems with solar energy.

 

Additional Services

Residential and Commercial Solar Pool Heating: 

Solar Source provides reliable solar pool heating services in Florida. Their services include installing, maintaining, and repairing PV solar pool heating systems.

Besides dealing in other solar panels such as Tesla, Solar Source is the exclusive provider of Heliocol solar panels. Heliocol solar panels are known for their durability and efficiency, backed by a lifetime-limited warranty. They are also maintenance-free, making them a better choice than other solar panels in the same price bracket.

 

Residential and Commercial Solar Hot Water: 

Solar Source offers solar hot water systems in Florida for both residential and commercial applications. BBB customer reviews suggest that the company provides dependable and hassle-free service.

 

Residential and Commercial Solar Electric:

Solar Source also offers solar electric systems in Florida for both residential and commercial clients. Several customers have reviewed their solar electric service as slightly more expensive than other solar companies in Florida but acknowledged the premium quality of their service and products.

 

Installation Costs and Process

Costs

Florida is widely considered one of the best states for solar power generation in the US, which makes it much cheaper than in some other states. The average cost per watt in Florida ranges from $2.30 – $2.85, compared to other states that average around $3.50 per watt. Therefore, a typical 5kW solar system should cost anywhere between $10,250 and $13,000 to install.

Our experts analyzed the pricing of Solar Source’s services and found that their prices are 10-20% higher than the industry average. However, they use quality solar products with a 25-year optimal performance guarantee, which most other solar panel installation companies do not provide. Many customers suggested that they were able to bring down the overall costs by excluding some of the features in their solar systems.

Here’s a perfect example to illustrate the cost of the company:

“10/2022: Just had an 11.6kW system installed in Orlando by Solar Source. They were not the most competitive price but I am happy I chose them. Like all large, expensive projects there were hiccups along the way but Solar Source was always on top of it. Mustafa was my sales rep and he was great. Very knowledgeably. He constantly checked in with me throughout the process and was available 24/7 it seemed. Once my system was installed I called with a question about the app, the service dept took my call right away and fixed everything within the hour. From my experience they are very responsive and customer focused. Process took 3 months but much of that was waiting on specific panels they were nice enough to special order for me. Overall I highly recommend Solar Source. If I ever move or need more panels I will definitely be using them again.”
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Our experts also reviewed Solar Source’s financing plan and found it quite helpful with 0% upfront costs. The company offers more than 20 financing options, considering each client’s unique needs. Customers have recommended working closely with their finance team to chalk out a customized payment plan for you. 

 

Legitimacy

Solar Source is a well-known and trusted provider of PV solar systems in Florida. Some of its major accreditation and collaborations include:

Solar Source has been registered in the state of Florida since 2008 as a qualified electrical contractor # 0600177883.
The company is BBB accredited with an A+ rating.  
Solar Source was previously known as Superior Solar, which was founded in 1987.
The company holds a NABCEP Certification.
Licenses: CVC056931; CVC056646; EC13009473; EC13005129; CGC1527595
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Awards and Accreditations:

  • Verified Membership: American Solar Energy Society, Solar Energy Industries Association
  • Manufacturer Certification: Eguana, REC, Sungage Financial, Tesla Powerwall
  • TopSolar Contractors – Best Solar Contractor in Florida

After scouring through hundreds of customer reviews on various databases online, our experts grade the company as a legitimate and trustworthy PV solar company in Florida.

 

Maintenance

Solar Source offers a standard manufacturers warranty on all solar panels and related products, which generally covers up to a 25-year period. The company also provides a 25-year workmanship warranty and a 25-year optimum performance warranty, but they do recommend periodic maintenance of the installed solar systems to be working at their best.

It is worth noting that these are among the industry-leading levels for parts and performance cover. Solar Source will also cover any damage to the roof or structure of the home or business caused by its contractors or solar equipment.

In addition, the company has flexible maintenance plans, as suggested in customer reviews. The frequency of inspection, as well as the maintenance plans, can be changed at any time. 

Solar Source is easy to get in touch with. For review purposes, we contacted their customer support staff via email, phone, and their online contact form. On all three occasions, the CRM team responded quickly within a few hours.

Key Points
Solar Panel Warranty 25 Years
Workmanship Warranty 25 Years
Power Production Guarantee 25 Years
In-house contractors Yes
Free Consultation Yes
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The SolarEmpower View

Solar Source seems to deliver on its promises of quality service and products. While its prices are slightly on the higher side, the company makes up for it with its maintenance plans and performance guarantees. 

The company has received excellent reviews across several platforms, and our experts could not find any major complaints about their service. Overall, we recommend Solar Source as a reliable and trustworthy solar panel installation company in Florida.

💲Cost: 6/10 ✅Legitimacy: 8/10
⭐️Quality: 10/10 📞Customer Service: 9/10
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Service Types

Solar Panel Installation

FAQ

Which areas does Solar Source service?

The company mainly provides its services in Central Florida, though they are able to service the entire state of Florida, too.

What is Solar Source’s customer rating?

The company has maintained an excellent customer rating of 4.8 stars from nearly 400 reviews.

Does Solar Source telemarket its services?

No, the company does not telemarket its services, but does use several other marketing techniques to attract new customers.

Solar Source Inc. Solar Details

Established
2008
Workmanship Warranty
25 Years
Licensing Information

CA #925231

Contact
Headquarters
2954 E. 14th Street
Long Beach, CA
90804
(562)-852-5626
7.3

Solar Source Inc. User Reviews

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Mark Malek
Mark Malek
April 8, 2023
A few years ago (pre-COVID)…
A few years ago (pre-COVID) I installed solar panels with Solar Source. There were many delays, including one that lasted for more than one month because they did not have a qualified electrician. Subsequently, the panels were installed and the system worked just fine. However, during the installation, they broke roof shingles and did not honor their contract to repair the broken roof shingles. They had told me that they would repair the roof shingles, but did not. Later, they told me that I would reimbursed for the repair costs if I had my roofer do the job. I ended up paying my roofer $1500 for the material and labor to address the issue. Solar Source never reimbursed me, and they ceased to return my calls.
Recently I called to add more panels to my house, and they initially responded. However, Solar Source stopped responding to my multiple voice mails-over the course of one month-after I asked them if they would honor the $1500 in damage that they were contractually obligated to address. I also called them to reconnect the solar system at my parents' house-also installed by Solar Source-but, again, they have declined to answer my voice mails over the course of the past month.
The representative that handled all of my work at the outset has left the company. At best, I can only assume that his replacement(s) are not "up to par." At worst, this company willfully chooses to ignore their contractual obligations.
Karla Taylor
Karla Taylor
January 11, 2023
I’ve deleted my prior negative…
I've deleted my prior negative review of Solar Source. The troublesome micro inverters have been replaced and both Olivia and Paula in the front office have been very helpful. I also want commend Nathon for his expert installation work.
I am currently hoping Solar Source can help solve some significant Net Generation discrepancy's between SCE data and my Enphase monthly reports.
Abigail Kuebert
Abigail Kuebert
November 10, 2022
Jarrod and team took great…
Jarrod and team took great care of us! From the quoting to the install, everything was spot on! Communication was great and the service team was outstanding! Thank you Solar Source!

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