Overview
Pacific Energy LLC is an energy consultancy and solar PV installation company based in Kihei, Hawaii.
The company caters primarily to residential homeowners, basing its business model on maintaining lasting relationships and generating new business through existing customer referrals as evidenced by the referral bonus scheme. However, the service is also available to commercial property owners as well upon request. Pacific Energy LLC has received a fair amount of reviews. Across three sites, the company received 80 reviews achieving 4.7*, 4.8*, and 5* on each site respectively with only 2 customers providing a rating of 3* or less.
Pacific Energy LLC Services and Features
Pacific Energy LLC Inc Products
Pacific Energy LLC specializes in the supply and installation of several market-leading brands of solar PV panels, inverters, and solar systems. Here is an overview of the products and services they offer:
Tesla Powerwall – Pacific Energy LLC is able to customize, supply, and install the well-known Tesla Powerwall solar system. This system allows you to store the solar energy produced during the day so you can use it when the sun is not shining.
Solar Edge – Next, Pacific Energy LLC can also supply and install Solar Edge panels, inverters, and monitoring systems which have been proven to provide excellent price for performance value.
Sun Power – Pacific Energy LLC offer supply and installation of a third and equally popular brand of solar panels. Sun Power panels are used across the world and are known for their high-performance capability.
Solar systems – Pacific Energy LLC are also able to custom design solar systems according to their customer’s energy storage requirements and affordability. This includes:
- Customer self-supply systems
- Off-grid systems
- Customer grid supply plus
Pacific Energy LLC offers its services predominantly on Maui, however, the company does service the whole of Hawaii as well.
Pacific Energy LLC Cost
The company requires conducting a free consultation to provide the exact pricing for their service however there are numerous reviewers that mention that the company is very competitively priced and well below other company’s prices. Pacific Energy LLC offers leasing and financing options and is a participating contractor of the Hawaii State Federal Credit Union’s Solar PV Loan program that provides its own unique benefits including no-upfront payments or interest. The company also offers a referral and affiliate program that allows referees to earn up to $1000 for each successfully installed system completed by their referrals.
Pacific Energy LLC Legitimacy
- In operation for over a decade, Pacific Energy LLC is a registered member of the state of Hawaii business registry and has been active and in good standing since it began trading in 2010.
- The company is in possession of a UL Solutions Qualified Firestop Contractor Program certificate. This is a voluntary course and allows contractors to proactively demonstrate their commitment to the proper installation of Firestop systems
- Pacific Energy LLC is not BBB-accredited.
- The company is certified to install market-leading panels and solar systems.
- Pacific Energy LLC is transparent about its contact details and provides its location, contact number, and email address on their website.
- The owner, Daryl Hansen is mentioned in numerous customer reviews which suggest that he is involved in most of the company’s projects.
- Based on the company’s reviews, 78 of 80 reviewers (97%) provided a rating greater than 4.7*.
Pacific Energy LLC Maintenance
According to the customer reviews, the majority of customers describe Pacific Energy LLC as providing excellent customer service throughout the consultation and installation process. The company also offers various warranties on their products ranging from 10 – 25 years, depending on the brand installed.
The solitary 1* rating that the company received was responded to by the owner and it was identified that the reviewer was not an existing customer of Pacific Energy LLC and may have provided a review on the wrong company. The remainder of the reviews were very positive, many mentioning that the company was very easy to contact and responsive to inquiries post installation.
Conclusion
Overall, Pacific Energy LLC seemingly offers excellent service and has maintained high-quality standards in its 13-year existence. Our research results from their customer reviews were extremely positive, and suggest that the company offers exceptional value for money. By maintaining a compact team, the company aims to ensure that they give each project personalized attention and professional supervision to their contractors. Although the company is not BBB accredited and has not received any major awards as many other solar installers have, their above-average customer satisfaction ratings and portfolio of successfully completed projects should earn them the opportunity to be considered when choosing a solar installation company in Hawaii.
Contact details:
Phone: (808) 280 8135
Address: 340 Ohukai Rd, #207 Kihei, HI 96753
Email: [email protected]
