Obsidian Solar Review 2024 - Is The Price Right?

Installer
Installing solar since 2021
7.2
(Expert Rating Score)

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Shaun
Shaun
Solar energy enthusiast
Updated on 2023-07-01

Obsidian Solar Overview

Obsidian Solar is a solar panel installation company founded in Dallas, Texas, in 2021. The company is relatively small, employing a staff of roughly 30 managers and solar panel installers. Despite its size, online customer reviews indicate that Obsidian Solar has managed to make a name for itself in the Texas residential and commercial solar industry in a relatively short period of time.

With an estimated annual revenue of $3 million, the company has a business model based on providing low-cost solar panel installation services and products with long-term warranties. This business model has apparently been successful, as Obsidian Solar has quickly become one of the fastest-growing solar panel installers in Texas.

 

 

Obsidian Solar Services and Specifics

Obsidian Solar Products

Obsidian Solar offers a number of different solar panels and solar batteries for residential as well as commercial clients. Besides providing solar installation and maintenance services in Texas, Obsidian Solar also specializes in HVAC, electrical, and roofing solutions.

Here is a quick breakdown of the products offered by Obsidian Solar:

 

Solar Panels:

Obsidian Solar offers solar panels from well-renowned brands, including:

  • Chilicon Power
  • REC
  • SOLARIA
  • Q-Cells
  • Aptos
  • Generac

These brands offer solar panels that are priced between $0.50 and $1.00 per watt and have an average efficiency of 20-21%. Obsidian Solar also has a partnership with Big Texas Roofing, so the company is able to offer its clients solar racking and mounting services.

 

Solar Batteries:

In addition to solar panels, Obsidian Solar also offers solar batteries from the following brands:

  • LG Chem
  • Generac
  • BYD

These brands are some of the most popular in the solar industry, and their products are priced in the mid to high range. However, customers reported that they wanted to install solar batteries from other brands, and Obsidian Solar was able to accommodate them.

 

Residential Solar Services:

Obsidian Solar offers a number of different solar services for residential clients. Our experts have reviewed online company databases and have found that Obsidian Solar customers were most satisfied with the quality of their solar products and services.

 

Commercial Solar Services:

Obsidian Solar has undertaken several solar panel installation projects on commercial properties such as businesses, government buildings, schools, and farms. The company’s commercial solar projects have received good reviews from customers and industry experts alike.

 

HVAC:

Obsidian Solar is a certified HVAC contractor in the state of Texas. The company offers a wide range of HVAC services, including repair, installation, and maintenance which many of its customers have termed “reliable and authentic.”

 

Roofing:

Partnering with Big Texas Roofing, Obsidian Solar is able to provide its clients with high-quality roofing services. These services include the repair, replacement, and installation of roofs.

 

 

Obsidian Solar Installation Costs and Process

Costs

Most of Obsidian Solar’s solar products are priced competitively, slightly below the market average. However, Solar panel installation costs will vary depending on the size and type of system being installed. Our experts recommend scheduling an on-site inspection followed by a detailed quote to get an exact idea of the price.

Some customers had also availed financing options from Obsidian Solar through its partnerships with several companies, including:

  • Sunlight Financial
  • Almika Renewable Finance
  • Goodleap
  • EverBright
  • SubPrime Special Financing

The company’s solar panel financing options have received good customer reviews, helping them save upfront costs and pay for the system over time.

 

Obsidian Solar Legitimacy

Our experts reviewed Obsidian Solar’s accreditations and certifications and verified the following associations:

  • Enphase Energy
  • REC
  • Mission Solar Energy
  • LG Energy Solution
  • Aptos Solar Technology

In addition to these associations, Obsidian Solar also has many accreditations, such as:

  • Solar Insure Certification
  • Accreditations with BBB
  • Verified solar business by CleanenergyReviews
  • LG Chem Certified Installer
  • Lumin Certified Installer
  • Enphase Gold Installer

Based on all these accreditations and certifications, our experts believe Obsidian Solar to be a legitimate and authentic solar company in Texas.

 

Obsidian Solar Maintenance

Obsidian Solar provides a bold 30-year warranty on all of its solar products, which our experts found to be the longest in the local market. According to online reviews, the company also offers an affordable and flexible maintenance program that helps customers keep their solar panels clean and functioning properly.

Based on our research, we were unable to find any major complaints about Obsidian Solar. The company is very responsive to customer queries and complaints, and our experts believe it is dedicated to providing high-quality solar products and services.

 

 

The SolarEmpower View

In conclusion, Obsidian Solar is a well-established solar company in Texas that offers a wide range of solar products and services. The company has a strong reputation in the industry and is known for its quality products, competitive prices, and excellent customer service. Based on the customer reviews and recommendations, our experts believe that Obsidian Solar is a reliable solar panel company in Texas, US.

Here’s a summary of Obsidian Solar’s company information:

Company website www.obsidiansolar.com
Headquarters Dallas, Texas
Head office address 4131 N Central Expressway, Suite 900, Dallas, Texas 75204
Founded 2021
Warranty  30-year warranty on panels, racking, inverters and roof with labor included
Email and Phone Phone: +1 832-779-4447

Email: [email protected]
Licenses TECL # 36674
License # 6278
Swipe for More

 

 

Address and Contact details:

4131 N Central Expressway, Suite 900, Dallas, Texas 75204

5718 Westheimer Rd, Suite 1000, Houston, Texas 77057

Phone: +1 832-779-4447

Email: [email protected]

Service Types

Solar Panel Installation

Service Areas

Select State:
TX

FAQ

What are Obsidian Solar’s pricing and financing options?

Obsidian Solar offers competitive prices for its solar products and services. The company also has several financing options available to help customers with the upfront costs of installing a solar panel system.

Does Obsidian Solar provide a good service?

Obsidian Solar has a strong reputation in the industry for providing quality products and services. The company is also known for its excellent customer service.

Are Obsidian Solar’s products good quality?

Yes, Obsidian Solar’s products are of good quality, and the company offers a warranty on all of its products. However, their specialty is installing and maintaining solar systems.

Is Obsidian Solar a legitimate solar panel installation company in Texas?

Yes, Obsidian Solar is a legitimate and certified solar panel installation company in Texas. The company has many accreditations from different associations.

Obsidian Solar Solar Details

Established
2021
Licensing Information

TECL # 36674
License # 6278

Contact
Headquarters
4131 N Central Expressway, Suite 900
Dallas, Texas
75204
(832)-779-4447
obsidiansolar.com
2.0

Obsidian Solar User Reviews

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Ganesh Mohanrao
Ganesh Mohanrao
Katy, Texas
April 12, 2023
WORST SOLAR COMPANY EVER! – Wish there is ZERO Stars!
WORST SOLAR COMPANY EVER!
My system has been installed Nov, 2022 (4 months after signing the contract) and my home is 15 years Old. I followed up with them regarding the issues for 3+ months and got fed up; not even a single issue has been taken care of till date. They just take your money, send few handyman (s) to install your system and that’s it.

1. First Question is: How in the World a 15-Year-Old Roof is good enough to Install Solar?

2. Horrible Installation: - Most of the Cables are exposed on the Roof without conduit and no cocking which was the primary reason for my roof leak. How the Hell are they supposed to last for 25 years? Guess What? There is NO GROUND. They did not Ground the Panels.
https://imgur.com/a/dpuKon4
3. They Come up with Stupidest Design Ever Possible! Again, you would think they know what they are Doing right?
They installed 3 in North, 5 on the Lowest Part of the WEST (These gets Shade from Neighbor’s Tree and also from their Roof), 2 just on top of the Patio which gets shade around 4 PM. Basically worst Possible Design.
Here is the link to pictures showing these panels at random places.
https://imgur.com/a/S82XeVz

4. Lowest Production: Obviously because of the Worst Possible design, my 35 Panels were not Producing Enough. I paid around $300+ or more even after installing SOLAR, after the SUMMER! Can you imagine the Agony of paying for Solar as well as $300+ of Power Bill during Winters?

5. Worst Customer Service: - So I talk to these guys and tell them why 8 of my Panels are Producing so low (literally 25% production). They are like, it’s common and nothing wrong with the Installation. Enphase App shows the Mirroring issue with Production and Consumption. There is no way for me to know how much I am consuming looking at the App.
Here is a picture that I sent to the CEO of the company Ryan and he says, he doesn’t see any mirroring.
https://imgur.com/a/2acGdBn

6. Panel Mapping (ARRAY): Array built was completely Random and not in Order;

7. Ryan Ondras (CEO) of the company does some dragging and dropping of the Panels in the App and Marks all the 8 Lowest Producing Panels as though they are in South. How is that even logically making sense? He tells me all those in SOUTH are producing less.

8. There is another guy named Brady Bender. He says, System is Functioning Great and there is nothing wrong with it.

9. I went through so much agony that I would like to know if there is a way to sue them.

10. We had so much Rain and the Roof started leaking. So, I had to call Roofer to check on the Roof.
12. I used this opportunity to come out of this Nightmare company and went with Another reputed Solar installer (who was recommended by several people based on customer service) to remove my panels, to redesign my panels and to reinstall them!

13. Now with new Design same 35 Panels are Producing way more (at least 20kwh more/day) and I am very happy with it.
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