MAD Energy NW Review 2024 - Is The Price Right?

Installer
Installing solar since 2019
10.0
(Expert Rating Score)

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Updated on 2023-04-13

Overview

MAD Energy NW is a small enterprise located in Auburn, Washington, that provides solar and electrical services to various cities around the state. It was founded in 2019 by Mike and Hailey Dalton, who was joined by Dickson Harding and Kevin Charap shortly after. Together, they’ve grown MAD Energy NW into a company with a revenue worth almost $5 million.  

Serving residential homeowners and businesses, the company specializes in design-build solar and electrical service renovation. With their team having more than 3 decades of combined experience, MAD Energy NW has proved itself to be an exceptional service provider. This is evident on their website, which shows numerous photos of installments and optimistic feedback from clients. The cost is scalable, and changes according to each customer’s specific needs.

 

 

MAD Energy NW Services

MAD Energy NW Products

Solar Roof System: MAD Energy NW offers their roof system as the most cost-effective application for homeowners, giving customers the best return of investment.

 

Solar Ground System: MAD Energy NW also offers ground mount systems for large applications and utility scale generation plants. 

 

Solar Panels: MAD Energy NW provides solar panels of different varieties, but commonly sells the general 60 cell, 5-1/2′ x 3-1/2 for residential purposes and the 72 cell 6-1/2’ x 3-1/2’ for commercial applications.

 

Solar Inverters: MAD Energy NW also provides solar inverters from the 240 volt for most homes, to the 208 volt and 480 volt for businesses. 

 

Solar Racking: MAD Energy NW supplies anodized aluminum solar racking due to their light weight, strength, and corrosion resistance. 

MAD Energy NW offers state-wide services across Washington, from Auburn to Fall City.  

 

 

Mad Energy Costs and Processes

MAD Energy NW Costs

MAD Energy NW reports that their average system for most homes can cost from $25,000 to $35,000 before federal tax credit. The cost can differ due to various factors, but MAD Energy NW, with their partner Puget Sound Cooperative Credit Union, offers help with financing through residential solar loans. They accept payments from all major credit and debit cards, cash, and checks. Meanwhile, customers gave strong recommendations for MAD Energy NW. 

Customers share that MAD Energy NW provides fair quotes and honest estimations. They gave professional advice that saved customers thousands and developed plans to offset energy costs. MAD Energy NW offers competitive prices and high quality of products, as evident in little to no issues in their products years after installation.

Reviewers were generally happy with the service provided by MAD Energy, with few pricing-related complaints regarded across the board. 

 

MAD Energy NW Legitimacy

MAD Energy NW backs up its legitimacy as a company with the following:

  1. 30 years of combined experience from management as well as master electricians, with licenses for Mike Dalton and Joshua Ell. Additionally, electrical contractor and constructor licenses.
  2. NABCEP certifications for Kevin Charap as a PV Technical Sales Professional and V Installation Professional, as well as Michael Dalton as a PV Installation Professional. Awards include an Eagle of Merit for Specialty Construction from BIPV and an Honorable Mention from Built Green. They are also certified with Better Business Bureau, Sunpower, and the Solar Installers of Washington.
  3. A trade ally of Puget Sound Energy, and affiliations with Construction Industries Training Council – Electrical Apprenticeship and Continuing Education, BNI – Business Networking,  Solar Washington, NABCEP, and WASEIA. 
  4. Publicly available names, photos, and positions of all company employees

 

MAD Energy NW Maintenance

MAD Energy NW is described by customers as easily contacted, whose responses came within minutes or hours. According to customers, even in difficult situations, like a storm, they can easily be reached. As for their services, it can be finished in one to a few business days, depending on the scale of the project. Customers consistently report them to be highly professional and pleasant as well as have great work ethic and attitude. They can explain complex processes in understandable ways, answer all questions given, and can quickly solve various types of issues. In all, MAD Energy receives glowing recommendations, and a majority of customers suggest contacting them immediately or coming to them first for electrical needs.

MAD Energy NW also provides various types of workmanship warranties: (1) 25-30 Year Solar Module Production Warranties, (2) 12-25 Year Inverter Warranties, (3) 25 Year MicroInverter and DC Optimizer Warranties, (4) 25 Year Racking Warranty, (5) 10 Year Workmanship including parts, labor, and roof.

 

 

The SolarEmpower view

With the information published at their website, and the consistent feedback they receive from customers, MAD Energy NW evidently provides high quality products and excellent services at reasonable prices. Despite being a small enterprise, their services reach across Washington and have legitimacy backed by numerous licenses, certifications, and affiliations.

Service Types

Solar Panel Installation

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FAQ

Does MAD Energy NW provide a free consultation?

Yes, MAD Energy NW provides an option to get a free quote through their official website.

Does MAD Energy NW provide good service?

According to a plethora of reviews, MAD Energy NW provides excellent services.

Will MAD Energy NW provide proper maintenance?

MAD Energy NW provides proper maintenance, but there are few reports of customers needing it, due to the company’s high-quality products.

Is MAD Energy NW trustworthy?

The reviews for MAD Energy NW are consistently positive, and their legitimacy is supported with the multiple licenses, certifications, and affiliations.

MAD Energy NW Solar Details

Established
2019
Workmanship Warranty
10 Years
Licensing Information

SE

Contact
Headquarters
Auburn, WA
98092
(253)-929-8284
10.0

MAD Energy NW User Reviews

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David Wyman
David Wyman
April 13, 2023
The MAD Energy NW crew…
The MAD Energy NW crew was great, hard-working and a fun bunch. MAD Energy installed a 19kw Solar PV system on a 100+yo house and the project was completed on time, the the quoted price, and the city inspector commented on how tidy and clean the installation was.
Chase Irish
Chase Irish
February 20, 2023
I’ve worked here for a…
I've worked here for a couple years now. Honestly the best thing about MAD is how the owners choose to run their business, they care about us as employees and more importantly care about the fact that life happens outside of work. It's clear the focus is to build a company with happy employees that know we're not just number to them
travis miller
travis miller
November 30, 2022
Mike was very professional and…
Mike was very professional and courteous. He answered all my questions and set me up with a fantastic solar power system.
Heidi Rinker
Heidi Rinker
November 9, 2022
We had 33 solar panels…
We had 33 solar panels put on the roof, and 4 back up batteries installed in the garage for when the power goes out. The crew was on time every day very professional and courteous. We would highly recommend them to do any electrical work.
Amber Wynn
Amber Wynn
October 10, 2022
MAD energy was great to…
MAD energy was great to work with start to finish. They were helpful at answering questions and did excellent work. We will call them first for the next project!
Liko Fiatoa
Liko Fiatoa
September 15, 2022
Eric was very professional and…
Eric was very professional and helpful on how to operate new installation.
Chad Adair
Chad Adair
May 22, 2022
Fantastic service, great group to…
Fantastic service, great group to work with from the design to install of my solar system with battery backup and service panel upgrade. They went above and beyond. Even catering to a couple special requests I had with zero issues. The project was completed ontime with no issues.
Alex Pace
Alex Pace
May 6, 2022
Mad Installed Solar Panels for…
Mad Installed Solar Panels for me, they were great every step of the process! Would highly recommend!
Tom Mellor
Tom Mellor
May 2, 2022
John and Chaz were great…
John and Chaz were great to work with.

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