Overview
Hilton Head Solar is a solar roofing company with its headquarters in South Carolina. They offer a range of residential solar roofing and Tesla energy products. While their Tesla energy solutions are offered around the Lowcountry and nearby areas, their service area covers Beaufort County and Charleston County in South Carolina.
They claim to have been in the business for over 20 years, gathering commendable expertise in renewable energy systems installations. They boast an expert team well versed in the design, installation, and maintenance of solar power systems. They have installed over 31,000 solar panels in the Hilton Head Area and claim the utmost customer satisfaction. Crunchbase lists the Hilton Head Solar website as founded in 2015 and currently operating with an employee strength somewhere between 51 to 100.
Hilton Head Services and Specifics
Hilton Head Solar caters to the needs of both residential and business requirements regarding solar roofing, along with customized solar support structures and racking solutions. They work with all kinds of solar energy systems, such as net metering, grid-tied systems, and solar Plus batteries.
Certified Tesla solar roof installers
Hilton Head Solar is a certified Tesla solar roof installer offering several Tesla energy products, such as the Tesla Solar Roof, Tesla Solar panels, and Tesla power wall. They are direct installers capable of providing custom solutions catering to the specific needs of their clients.
Roofing repair services
Hilton Head Solar provides weatherproof and high-quality solar roofing solutions and repair and maintenance services. They are particularly known for their quick free inspections and ability to work with all insurance providers in case of hail or wind damage to your solar roofing.
Inspection and valuation
Hilton Head Solar is more than willing to share its expertise in the solar roofing space and provide expert guidance on all types of solar solutions. They use the PV value system to estimate how much solar can save on your energy bills and let you find the best solution that fits your needs. This PV value system is acknowledged by the Appraisal Institute and provides accurate estimates of how solar can add value to your home.
Financial guidance
Hilton Head Solar also provides guidance on the various tax incentives and rebates you can gain using solar energy systems. They also provide financing options like loans, commercial leasing, and private equity investments.
Maintenance services
Hilton Head Solar assures regular maintenance by providing service contracts for module cleaning, system testing, troubleshooting, inspection, emergency repairs, and inverter-preventing maintenance.
They also provide online monitoring of your solar power systems round the clock to detect and resolve any issues as soon as possible. The online monitoring systems supported by their products are listed below:
- SunPower Systems
- Enphase
- Tesla
- SolarEdge Technologies
- Sonnen Batterie
- SMA
- Modbus
The broad range of services provided by Hilton Head Solar are:
- Solar inverters – Types provided: String inverters, Micro inverters, central inverters
- Commercial solar panels
- Ground mounts – Types: Standard ground, pole mounts
- Roof mounts- Types: Sloped roofs and flat roofs
- Custom solar solutions to convert any additional space, such as car parking to install solar panel systems
- LED lighting systems for commercial spaces
- Power conditioning units
- Solar racking systems
- Smart home solutions with monitoring capabilities
- Solar water heater solutions – Types: Active and Passive solar hot water systems
- Solar pool heating
Solar Panels Installation
They provide aesthetically pleasing triple black solar panels installed with internal wiring to give a good look to your roofs. They also install the transition boxes under the panels and make more effort to ensure the installation’s look and feel appears seamless and in alignment with the building design.
They follow a meticulous installation process that addresses many existing problems, such as visible screws, bolts, transition boxes, roof leaks, hanging wires, and missing panels.
Installation Costs and Process
Costs
Hilton Head Solar claims to offer specialized care and attention to each of their customers, and their services usually start with an initial consultation on whether you need solar solutions. They offer a free roof inspection before specifying the quote for your solar solution. Customers praise their attention to detail, expert consultation with clarifications on all queries made, and professional approach to inspection of existing solar systems and new installations.
While their price may not be the lowest you can find, most of their customer reviews speak of quality installations and maintenance services.
Hilton Head Solar offers a solar loan option where residential customers can make monthly payments without needing down payments. There are also no prepayment penalties associated with this financing option.
As for commercial clients, they offer three financing options the form of loans, commercial leasing, and private equity investment.
Legitimacy
Hilton Head Solar is a licensed and certified direct installer in South Carolina and Georgia. Since 2017, they are also a SunPower Authorized Dealer and thus are able to provide premium solar solutions from the SunPower solar company.
Some of the certifications and credentials are:
- Tesla-certified installers
- Generac-certified installer of generators and backup battery supply
- SunPower-certified installer of both residential and commercial systems
- Sonnen battery-certified installers
- Fortress battery-certified installers
- GAF-certified installers
- Certainteed-certified installers
Maintenance
A good number of reviews about Hilton Head Solar testify that they have had a pleasant experience with their sales team and could get their maintenance tasks scheduled and executed quickly.
Customer Service
They offer customer support via email and a phone line and are found to be quick to respond and even proactively check up on their installations for any service requirements.
Barring a couple of Google reviews, most reviewers claim positive experience with Hilton head praising their timely and proficient installations and communication throughout the process. The company also promptly replied to the negative reviews where one seemed to be giving unsubstantial information, and the other was made by a former employee, not a customer complaining about not paying their sales consultant.
The SolarEmpower View
With a good track record and 20-year-long expertise, Hilton Head Solar is a good choice for any solar installation in South Carolina.
They offer legitimate services and are one of the 50 certified tesla installers in the country. While their prices could differ depending on the customer-specific needs, the consensus reached from customer reviews is that they offer quality installations and provide services that are worth the money spent.
Being direct installers, they can avoid a layer of subcontracting and offer quick responses to customer queries.
💲Cost: 7/10
✅Legitimacy: 9/10
⭐️Quality: 9/10
📞Customer Service: 8/10
