Icon Solar Review 2024 - Oh Residential View

Installing solar since 2009
(Expert Rating Score)

Discover your solar saving potential

By clicking on "Submit" button you are agreeing to SolarEmpower's Terms of Use
Updated on 2023-06-14

Icon Solar Overview:

Icon Solar is a mid-sized solar installation company based out of Milford, Ohio, serving the American Midwest states of Indiana, Ohio, and Kentucky. They are an affordable, highly reputable solar energy specialists, catering to residential and commercial clients.


The company has been in business since 2009 with an estimated annual revenue of $5 million in 2021. Icon Solar have numerous professional certifications and accreditations as well as being a Tesla Powerwall Certified Installer. 



Icon Solar services and features:

Icon Solar Products:

Solar Equipment: Icon Solar offers solar panel installations with 5 year workmanship warranties and 25 year equipment warranties. They use Tesla Powerwall batteries and micro inverters from Enphase Energy. 


Icon Solar Costs:

Most of Icon Solar customer reviews we examined report that the company offers very competitive prices for their products. 


Icon Solar provides 5 year workmanship warranties and 25 year equipment warranties. They also provide purchase/financing support and assist clients with information about available local, state, and federal tax credit/rebate and incentive programs to help lower installation costs and maximize long-term savings. They provide pre-installation assessments for the most optimal solar set up.


According to their website, a sample installation for a typical home using 1500kwh of electricity will cost:

Price Price after tax credit
Percent of electricity cost offset by solar 99% $36,109.94 $26,271.13
Percent of electricity cost offset by solar 49% $20,590.58 $15,237.03
Percent of electricity cost offset by solar 33% $14,771.79 $10,931.12
For a complete breakdown of their cost to benefit analysis, see their website
Swipe for More


Icon Solar Legitimacy:

Our research found that they completed 2,199KW of installations in 2019, and more than 8,500KW of installations since the company was founded in 2009.

  • They have an A+ rating with the BBB with 1 complaint that has been resolved. 
  • Their solar installation technicians are NABCEP certified. They also do background checks on all of their technicians to ensure that they are trustworthy and professional. 
  • They are members of the Green Umbrella Regional Sustainability Alliance, Green Energy Ohio, and the US Green Building Council. 
  • They are a Tesla Powerwall Certified Installer.

SolarEmpower would have no qualms claiming that Icon Solar is a legitimate company. 


Icon Solar Maintenance:

Icon Solar provides high levels of maintenance and continued support for their customer’s solar installations. Most customers are very pleased with the continued care they receive, with our experts finding very few complaints about the company’s maintenance. Their systems have a 24/7 monitoring system that is accessible by internet for when users are not home. 



The SolarEmpower view:

Icon Solar are trustworthy solar installation experts and provide excellent services with high-quality installations. The North American Board of Certified Energy Practitioners (NABCEP) is the gold standard in solar industry certification, and all of Icon Solars’ technicians are NABCEP certified. 


Their comprehensive website is full of useful information and blog posts that will help educate customers on the most effective, up to date solar solutions the industry has to offer. It is obvious that they are experts in the field and take great pride in their work.



Icon Solar Contact details:

Phone: 513-396-7777  9am – 5pm

Fax: 513-239-6109

Address: 50 West Technecenter Drive Suite K, Milford, Ohio 45150

Email: [email protected]

Facebook: https://www.facebook.com/iconsolar/

Industry Certifications

ASES – American Solar Energy Society
ASES – American Solar Energy Society
Better Business Bureau
Better Business Bureau

Service Types

Residential Solar
Commercial Solar
Energy Monitoring System

Service Areas

Select State:


Is Icon Solar worth it?

Our analysis found that Icon Solar are solar installation experts. Since they specialize exclusively in solar products and installations and do not offer any other services, they remain focused on providing outstanding solar service to their customers.

Are Icon Solar good to work for?

Icon Solar scored a 3.9 out of 5 stars from 5 employee reviews. Four of the employee reviews are very positive, while one former employee was not happy with work conditions. Aside from these reviews, there is not enough available data to make a judgment on the company’s work culture.

Is Icon Solar trustworthy?

We have found Icon Solar to be a very trustworthy company. All of the installation technicians at Icon Solar have had background checks to ensure they are trustworthy and professional. 


They are a turnkey contractor. This means that they handle every aspect of the installation process from start to finish and do not outsource or hire subcontractors for their work. Clients won’t have to deal with anyone other than an Icon Solar representative, which is important for quality control and a positive customer experience.


Our research found that the overwhelming majority of customers found Icon Solar representatives to be friendly, knowledgeable, helpful, very professional, and recommended them to others. 


However, there were also some complaints, including: problems with Wi-Fi signal not strong enough for their internet monitoring system, that it took several calls before they got a response, information was not given to them, problems with wait time to get warranty replacement parts from Canada. The Icon Solar representatives seem to be very concerned with their customers and quickly respond to try to resolve their complaints.

Can I cancel a contract with Icon Solar?

According to Ohio’s Home Solicitation Act, a customer may cancel a contract within 3 business days (Monday through Saturday are considered business days). If you would like further clarity on whether a contract can be cancelled after it has been signed, you should contact an attorney directly, or contact the Ohio Attorney General’s Consumer Protection Section at 800-282-0515. You can also contact Icon Solar to ask what their cancellation policy is.

Icon Solar Solar Details

Licensing Information


50 West Technecenter Drive Suite K
Milford OH

Icon Solar User Reviews

(We try to verify user reviews as much as we can)
Write a Review on Icon Solar
Your score
Drop files here or Choose files

* You must be a customer of the company. Every review is personally checked by our team before being published.

** We will never sell or spam your email address. Email addresses are collected only for identity confirmation.

Billie Healy
Billie Healy
June 14, 2023
We had a very positive…
We had a very positive experience with Icon Solar. Their office staff is friendly, knowledgeable, and responsive. They worked with us to develop an installation that best served our needs. The installation crew (we had solar panels and electrical panel upgrade done on the same day) worked tirelessly and efficiently. Icon Solar also sent a dry wall mechanic to spruce up the wall where the larger electrical panel was installed. We really appreciated this thoughtful detail. We recommend Icon Solar highly. They were easy to work with, offered top-of-the-line products, and did an outstanding job.
Rob Couch
Rob Couch
May 26, 2023
Questions are always answered quickly….
Questions are always answered quickly. Install just happened a week ago and it was completed in an afternoon. Rachel was very knowledgeable and extremely helpful in getting everything moving along quickly
Chad Cains
Chad Cains
May 16, 2023
Very professional and good quality…
Very professional and good quality workmanship very pleased with icon solar Marc was very helpful and they were fast on installation, would have been faster if KP have cooperated a little more timely than they did. My hat is off to ICON SOLAR
Perry Williams
Perry Williams
May 16, 2023
Incredible customer service before and…
Incredible customer service before and after. Product is working great. Saving $$ and reducing our carbon footprint.
Well worth it especially with the tax credits.
M Shanahan
M Shanahan
May 16, 2023
Very pleased with the installation…
Very pleased with the installation and of panels' performance.
Tim Hudson
Tim Hudson
February 12, 2023
Overall positive experience with Icon…
Overall positive experience with Icon Solar. We've had a 52 panel ground mount install for 2+ years and it's worked very well. We had some service needs due to a bad panel or two and the team @Icon has responded appropriately. They've worked with us and it's continued to be a good business relationship. Make sure to do your research and understand the contract stipulations and you'll be satisfied.
Becky Berardi
Becky Berardi
December 19, 2022
Had a fantastic experience with…
Had a fantastic experience with this company and the installation of our solar panels. They went above and beyond to guide us through this process and had solutions for all situations that arose. I highly recommend working with Iconsolar.
Ken Kappel
Ken Kappel
December 6, 2022
ICON Solar installed 36 solar…
ICON Solar installed 36 solar panels on our new house in October 2021; Duke Energy allowed the system to be activated in late January 2022, thus the system has been used for 10 months and 13 days, as of today, December 6, 2022.

As I look at the Enphase data on my phone, I can see that the system has generated over 14,100 kilowatt hours and that we have consumed 13,300 kilowatt hours. The system was designed to produce 1,350 kilowatt hours per month. What was promised to me regarding the energy it was projected to produce was correct.

Our house uses gas for the furnace, clothes dryer, stovetop and range. The electric usage includes multiple computers, TV's, two refrigerators, a freezer and a wine chiller, hot water production and keeping the summer inside temperature at 67 degrees for 3800 square feet of living space.

The garage has a mini split for heat and AC, and a charger for our electric car.

I cannot say 'Thank You' enough to the folks at ICON for leading us through the entire process of planning and installing this system for us. We have zero costs for our daily driving excursions, we enjoy the comforts of a cool house in August, and we can activate comfortable AC or heat in our garage.

After deducting the Federal tax incentive for the solar panels, and the tax incentive for the electric car we bought this year, this system will pay for itself in less than seven years.

Thanks to all the great people at ICON.
Nathan Fleming
Nathan Fleming
August 16, 2022
We were shopping for Solar,…
We were shopping for Solar, and ran across ICON. Sean was honest and awesome. Our system wouldn’t have been efficient due to trees surrounding our home, and we would’ve been lucky to hit 20 efficient use of our power. So we had to back out, but in the meantime, we’ve got companies telling us all sorts of things. If we move to a better location, I am calling Sean first. Thanks for the honesty and saving us from making a bad call that could have had a tremendous effect on our family.
July 15, 2022
Icon Solar did an amazing…
Icon Solar did an amazing job with the solar installation on our house. It looks awesome and was significantly less expensive that the other companies that we had quote the job even though they use the same exact inverters and panels. I couldn’t be happier with how it turned out! I would absolutely recommend this company.

Discover your solar saving potential

By clicking on "Submit" button you are agreeing to SolarEmpower's Terms of Use