CREW Review 2024 - SolarEmpower Residential View

Installer
Installing solar since 2015
10.0
(Expert Rating Score)

Discover your solar saving potential

Submit
By clicking on "Submit" button you are agreeing to SolarEmpower's Terms of Use
Updated on 2023-06-02

Overview

Climate Crew LLC offers renewable energy services and products nationwide but is based in Texas. The company was born in 2015 and uses a separate company as a sub-contractor to perform electrical installations. This is because the Texas Department of Licensing and Regulation requires a company to have an electricians license which 1 Solar Solution does not, but the sub-contractor that they use has been verified to have this type of license.

One of the many great benefits of using 1 Solar Solution is the 24 hours a day, seven days-a-week customer support they offer. For those of us with busy and hectic schedules, you can be safe in the knowledge that you will not have any issues getting in touch with the team at 1 Solar Solution to discuss your requirements.

Some reviews from existing clients that have used Climate Crew LLC mention they are generally very good, but it is important to note that there have been a few issues in more than one installation done. According to BBB (Better Business Bureau), the company has had four complaints and is not an accredited business. Many customer concerns were left unanswered by the company.

 

Climate Crew LLC services and features

Climate Crew LLC Products

The company has a very detailed website listing the different options they can offer their clients with a portfolio to see successfully installed panels. Some of their key offerings include:

  • The ability to set up solar farms rated to 21.0 kW
  • Prices that are unmatched by their competitors
  • Energy calculators to give you an idea of the savings you could be making
  • Help with government rebates and incentives available to users of solar power
  • Refer a friend program with cash incentives of up to $1500

Climate Crew LLC might be a company to consider as they provide their services nationwide. With an initial free expert consultation to get you started, they will complete all paperwork for grants and credits on your behalf, streamlining the process. As an added benefit of being their client, you will have access to their partner CPA firm, giving you free personal tax return preparation for one year. As part of our investigation, we learned that the company uses Hoymiles microinverters to convert the energy from the most efficient panels with a rating of 99.8% MPPT.

 

Installation Process and Cost

Costs

As previously mentioned, the company will help you with the costs of your solar system with the different grants and incentives available to you as a solar energy user. Reviews state that they have very competitive prices with financing available as high as 100% with zero deposit. Their websites state that some systems can cost as low as $99 a month.

 

Legitimacy

We found Climate Crew LLC to promise excellent, straightforward installations but going by the issues left unresolved for certain clients (including one going to arbitration), we have to disagree. It is uncommon for a company to have this level of issues amongst their business users, and they are not BBB accredited. Also, technically the installation is not done by them but by sub-contractors compared to their competitors, which have all the required licenses to be one-stop shops.

 

Maintenance

When it comes to maintenance, the company makes it extremely easy for its service users to reach out via an appointment system. After selecting a date and time that suits you, one or more of their expert technicians will visit your property and replace defective parts. From the reviews that our experts analyzed, clients had no issues with technicians arriving on time for their appointment and being extremely friendly while maintaining an open line of communication with clients. Once the job is complete, they give clients a full breakdown of everything that has been done and advise when the next service should be, depending on location and conditions.

 

The SolarEmpower View

Because the company is not BBB accredited and does not perform the installations themselves, we urge our readers to consider the options available to them carefully before signing an agreement with Climate Crew LLC. If something goes wrong with a product they have installed, then the company has previously informed clients that parts are imported from China and can take 6-8 weeks to arrive, which is a lot of lost time that could have been used to maximize the benefit of your solar panels.

Industry Certifications

ASES – American Solar Energy Society
ASES – American Solar Energy Society

Service Types

Solar Panel Installation

FAQ

What were the common issues in the complaints?

Poor workmanship, faulty installations, unfinished jobs with no response from ClimateCrew LLC, and high-pressure sales tactics.

Are Climate Crew LLC trustworthy?

Despite the very modern and intuitive website design, the company is not BBB accredited and has had an above-average complaint number in this sector.

CREW Solar Details

Established
2015
Contact
Headquarters
1022 East 15th Street
Plano, TX
75074

CREW User Reviews

(We try to verify user reviews as much as we can)
Write a Review on CREW
Your score
Drop files here or Choose files

* You must be a customer of the company. Every review is personally checked by our team before being published.

** We will never sell or spam your email address. Email addresses are collected only for identity confirmation.

Discover your solar saving potential

Submit
By clicking on "Submit" button you are agreeing to SolarEmpower's Terms of Use