Baker Home Energy Review 2024 - CA Solar Specialists?

Installing solar since 1938
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Updated on 2023-04-13

Baker Home Energy Overview

Baker Electric Home Energy is a company based in Escondido, California. With over 84 years of experience, the firm is one of the leading solar contractors in Southern Orange County, San Diego County, and Western Riverside County, with over 20,000 completed solar installations. The company has received good reviews by more than 600 reviewers.


It has more than 275 employees. Established in 1938, the Baker Company has tremendous experience in home investments and going green. The company claims to have saved its customers over $572 million with its services and expertise over the years. Its customer-focused approach and highly trained staff help homeowners throughout Southern California use clean power while saving money and the planet.



Baker Home Energy Services and Specifics 

Baker Electric Home Energy offers energy solutions in Southern California, including solar power systems, home batteries, heating and air conditioning, and smart home solutions.


Solar And Home Battery

The company offers Baker Electric Home Energy™ solar solutions that will suit your specific house needs and includes energy storage and solar generation offers. In addition, they will give you honest advice and lead you through the entire process while protecting your home.


Heating And Air Conditioning

In coordination with your budget, the company will provide you with heating and cooling solutions with high efficiency. In addition, the company will deal with anything related to HVAC with top brands and tune-up offers.


They will clean, repair and service your heating systems and thus reduce your energy costs. They offer central air systems, mini split or ductless air conditioners, furnaces, heat pumps, and so on to reduce your electricity bill. They use ENERGY STAR® certified products.


Home Energy Solutions

The goal of the company is to keep Californians provided with power, so the company offers complementary energy products and services to make your home more comfortable. They provide:

  • Electrical upgrades and repairs.
  • EV home car charging points.
  • Smart thermostats.
  • Home backup generators.



As one of California’s foremost roofing contractors, Baker Home Energy will help you with roof replacement, assessment, and installing your solar system. In addition, they will provide you with roof-mounted systems, familiarize you with the roofing terms, show you the roof system components, and explain ventilation and insulation.


Other Services

The company offers:

  • LG Chem solar batteries
  • Residential solar – Grid-tied
  • Residential solar – Hybrid solar systems
  • Tesla Powerwall sales and installations



Installation Costs and Process 


The significant number of five-star reviews show us that the customers paid the quoted price and got all they were looking for. Customers are satisfied with how much their bills have been lowered via installing solar systems through this company. In addition, they are very content with the personnel’s professionalism and willingness to explain everything in detail. 


However, there are some concerns too. A few reviews from unsatisfied customers claim that the company doesn’t deliver what it promises and could be more responsive. These reviews undermine the company’s reputation since they claim it will drop you once they get the money. Others argue that they are not punctual at all, and their roofing costs jump suddenly without any warnings. 



Baker Home Energy is a highly legitimate company registered in Escondido, California. They are very transparent about their contact information and registration details. Since all of their licenses and achievements are clearly stated, there are no concerns about the company’s validity.

  • The company has been BBB accredited since 1/6/2009.
  • The company received the BBB Torch Awards for Ethics in 2021.
  • The company has a BBB A+ rating.
  • The company’s partners include the North Country Food Bank, Hometown Hero Project, Jacobs & Cushman San Diego Food Bank, and TERI.
  • The company works with Enphase, LG, Solaregde, Tesla, Generac, etc.
  • Licenses: CA License #858088 C10, C46, C39, C20



Other than the few unsatisfied customers, most clients are impressed with the availability of the staff in terms of scheduling. The employees are very polite, professional, and easy to reach. Most employees answer all questions from customers and provide them with the necessary details. Customers praise the business’s exceptional customer service and the staff’s outstanding support.


There is information about maintenance and aftercare on their official website. However, some clients claim that the company doesn’t provide care and maintenance once they get the money and finish the initial installation. 


Customer Service

Customers claim that doing business with the Baker company is a ‘fabulous experience,’ and they are satisfied with their honesty, fairness, and ethics. In addition, the company offers a ‘Call or Text us’ option where you can ask anything and get your answer.


The SolarEmpower View

Baker Home Energy is a very successful company that works with solar installations within Southern California. They aim to provide their customers with the most suitable solar panels and roofing installations and get the most for their money. In addition, they try to build the best solutions around your house and help you lower your electricity bills by going green. 

💲Cost: 9/10 ✅Legitimacy: 10/10
⭐️Quality: 9/10 📞Customer Service: 8/10
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Contact Details

Address: 2120 Harmony Grove Rd, Escondido, CA 92029, United States

Phone: +1 877-409-0341

Industry Certifications

ASES – American Solar Energy Society
ASES – American Solar Energy Society

Service Types

Solar Panel Installation

Service Areas

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Is Baker Home Energy a good company?

Apart from the few negative comments, Baker Home Energy seems to be a good company with an overall review score of 4.8 stars.

Are Baker Home Energy trustworthy?

The company is trustworthy, supported by its clearly stated contact details and numerous good customer reviews.

Can you cancel a contract with Baker Home Energy?

According to California state law, you cannot revoke a contract once signed.

Does Baker Home Energy provide good service?

The business provides good service, high levels of skill, and knowledgeable employees.

Baker Home Energy Solar Details

Licensing Information

CA License #858088

2120 Harmony Grove Road
Escondido, CA

Baker Home Energy User Reviews

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Jeff J
Jeff J
April 11, 2023
Weird??? I went on…
Weird??? I went on Baker’s website to request a quote. Almost instantly I got a text message from “Avery.” I texted what I wanted a quote for, but Avery didn’t seem to understand. After several miscues, I realized that I might be communicating with a robot. So, I ask Avery to call me. Avery or (???whoever) responded saying “calling now.” That was the last I ever heard from Avery. Very weird!

This a follow-up to my last review above. I finally contacted Avery she is a real person in Baker’s call center. After speaking with her she identified herself as a scheduler. I told her what I was looking to do, and she responded saying she would have the technician contact me. That was 7 days ago, and I haven’t heard from anyone at Baker. If Avery is a scheduler, why didn’t she just make an appointment? The schedulers at Baker’s call center leave a lot to be desired. Better training would help. Basic electrical terminology would be a real plus. My guess is either they aren’t interested in my project, or Avery never spoke with anyone about my inquiry. This shouldn’t be so hard, so I will be moving on.
Jeff Bushman
Jeff Bushman
April 8, 2023
Excellent job adding Exterior Garage…
Excellent job adding Exterior Garage lights
Brigette Reynolds
Brigette Reynolds
April 5, 2023
I am unsure why a…
I am unsure why a service representative will not give me her direct number or extension. She would not provide me her email address when I asked so I could follow up on repairs on my system. When I would call the companies direct number, I had to continuously go through all of the different prompts and never reached a person. I would get disconnected. I just want an eta on when the part and repair would be performed. My 1 panel wasn’t proud for almost 2 years and no one caught it. I only caught it when sunpower upgraded their app. Not a happy customer as I once was.
April 4, 2023
Past experience. Length of time…
Past experience. Length of time in the electrical field. Reputation. No hard sales pitch. Factual in answering all pertinent questions. Effort spent in providing information and response times. Depth of knowledge of all those personnel. Their dealing with SDG&E! Their dealing with SDG&E!! Installation speed and process. Using latest technology. Did I mention their patience in dealing with SDG&E? Well, if I didn't, THEIR PATIENCE IN DEALING WITH SDG&E!!!
Michael T
Michael T
April 4, 2023
Francisco arrived on time was…
Francisco arrived on time was knowledgeable, efficient and cleaned up.
Don Murphy
Don Murphy
April 4, 2023
Informative, friendly, and professional…
Informative, friendly, and professional
Sallie Walvatne
Sallie Walvatne
April 3, 2023
We had a great experience…
We had a great experience when Baker installed our panel. Good job. We have been trying to get additional panels installed before SDGE raises their rates. We have called several times. The woman who took our calls took our info and said we would be getting a call. NO ONE WILL CALL BACK. WE ARE GETTING FRUSTRATED AND ANGRY AT THEIR LACK OF CONTACT. I FEEL THEY ARE FALLING SHORT. IF I DON’T GET RESULTS IMMEDIATELY I WILL GO TO YELP, AND VOICE MY DISPLEASURE. BAKER GET BACK TO ME! Sallie Walvatne
Tom Baronner
Tom Baronner
April 3, 2023
Very professional, on time and…
Very professional, on time and kept me updated as to service.progress.
Jon Blumeyer
Jon Blumeyer
March 31, 2023
Timely arrival with good communication….
Timely arrival with good communication. Knowledgeable and competent, friendly attitude. Very good experience
Scott Sexton
Scott Sexton
March 31, 2023
Baker Electric installed a Mitsubishi…
Baker Electric installed a Mitsubishi heat pump in our old home with difficult walls and masonry.
Chuy & Eddie were our excellent installing team. They were professional, friendly, and hard working. Really, we were impressed with the tidiness of everything, particularly the clean installation through our kitchen to supply the indoor units in the three main rooms of our Spanish hacienda like central patio home.
In the attached photo you wouldn't believe how much their white conduit holds so snuggly.

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