Zigg Electric and Solar was founded in 2001 and has remained a relatively small operation that services its local area of Granite Bay, California.
The company predominantly offers electrical services but has branched out into solar installations.
Solar Panels and Services
Specific Solar Panels Offered
Zigg Electric & Solar does not mention the solar panels it offers, and there is a lack of customer reviews regarding its solar installation services. This makes it difficult to assess the quality of the solar panels the company uses.
Specific Types of Solar Offered
Residential solar: Zigg Electric & Solar focuses on residential solar systems but is considerably laconic about the scale and nature of those systems. However, the installation process followed by the company suggests that the solar arrays may be connected to the utility grid.
DIY solar: Few homeowners choose this route to going solar, but those that can enlist the help of Zigg can procure solar panels and equipment. The company can even design the solar system for the client.
Installation Costs and Processes
A meeting is set up to discuss the client’s needs and the source information required to design the solar system. After the system is designed, Zigg contacts the appropriate authority to approve permits and other applications and purchases the components of the solar system. Finally, the solar array is installed.
Zigg reserves its estimates of the costs of solar systems for customers who contact it. It does not make any claims about the affordability of its services, either. However, past customers have yet to complain of being cheated by this company.
Although Zigg’s electricians are bonded and licensed, there’s no evidence of certification for its solar installers. The company’s solar business has received limited reviews, and it’s done nothing to establish its legitimacy as a solar contractor.
Zigg Electric & Solar only provides solar panel cleaning for post-installation maintenance and does not offer warranties or free repairs for defective systems. While some customers find them easy to contact, others report difficulty reaching them, last-minute cancellations, and unresponsiveness to complaints.
Secret Shopper Analysis
We reached out to Zigg Electric & Solar, which primarily offers electrical services but has expanded into solar installations. While Zigg Electric & Solar does not provide specific information about the solar panels they use, they offer residential solar systems that may be grid-connected and DIY solar options. The company follows a process that involves designing and installing the solar system after obtaining the necessary permits and components. However, there is limited information available regarding costs, certifications for solar installers, and maintenance services.
Zigg Electric and Solar is a solar installation company with a perfect rating of 5.0, based on 3 reviews. Customers have expressed complete satisfaction with the company’s services, with no negative reviews recorded. Clients commend Zigg Electric and Solar for its punctuality, reliability, and reasonable pricing. The company’s commitment to performing quality work and staying on schedule is highly appreciated.
Interestingly, a review refers to “incredible food and wine,” which suggests the company might have offered an exceptional customer experience that goes beyond traditional service delivery. Overall, Zigg Electric and Solar has been described as a top-notch choice for electrical and solar solutions.
The SolarEmpower View
Zigg Electric & Solar is not recommended for solar installations. Negative reviews indicate the company’s lack of professionalism, while positive feedback, mainly focused on small electrical tasks. Solar installations require expertise and experience, which the company doesn’t possess.
|📞Customer Service: 5/10