Established in 2010, YSG Solar is a small solar installation firm based in New York City. With a team of experts, it adopts an all-inclusive, consultative approach to assist homeowners, property owners, commercial establishments, and communities in transitioning to solar energy.
Products and Services
Residential Rooftop Solar Systems
This setup converts sunlight into usable alternating current (AC) electricity for household appliances and electronics. It comprises solar panels, an inverter, mounting hardware, wiring, and a monitoring system on the roof. Most solar systems installed on residential rooftops by YSG Solar are connected to the electricity grid.
Rooftop Commercial Solar System
This renewable energy solution is designed for businesses and organizations that want to generate electricity using solar power. It’s similar to a rooftop residential solar system but built on a larger scale to meet the higher energy demands of commercial buildings.
YSG Solar installs only Sonnen Eco batteries, which can be integrated with grid-tie and off-grid solar systems. At the core of the Sonnen Eco battery system is its advanced lithium iron phosphate (LiFePO4) chemistry. Notably, LiFePO4 batteries boast a longer lifespan, enhanced safety features, and superior thermal stability.
Also, Sonnen Eco batteries have an intelligent energy management system. This sophisticated software optimizes energy usage. In addition, the system can integrate with various renewable energy sources, such as solar panels or wind turbines, further bolstering its eco-friendly credentials.
YSG Solar works with owners of idle land to transform those lands into solar farms. Solar farms consist of multiple solar panels, also known as photovoltaic (PV) modules, mounted on fixed or tracking structures.
The solar panels are connected in series or parallel configurations to create an electrical circuit, which generates direct current (DC) electricity when exposed to sunlight. Electricity generated by solar panels on a solar farm is in the form of DC power. To be suitable for use on the electrical grid or in homes and businesses, it must be converted into alternating current (AC) power. This conversion is achieved using a device called an inverter, which is an essential component of any solar power system.
Once the electricity has been converted to AC power, it is typically transferred to a local substation, where the voltage is stepped up to match the requirements of the electrical grid. From there, the electricity is distributed to homes, businesses, and other consumers.
Building a solar farm is expensive, so YSG Solar bears all upfront costs and makes necessary payments to the landowner.
Community Solar Subscription
If your rooftop isn’t suitable for solar panels or you don’t own a home but still want solar energy, you can subscribe to a community solar system. A community solar system is a collection of solar panels that serve multiple customers. The panels are usually located on a single property, but they transmit energy to different locations around the city. Electricity produced by these systems goes directly into the grid and is distributed to all participating members, who receive credits for their share of production on their utility bill.
Installation Costs and Processes
|Steps in Installation
|YSG Solar initiates a free consultation with the customer to assess their property. This includes determining if the property is suitable for solar installation and if the customer can benefit from any solar incentives.
|Solar System Design
|Once hired, YSG Solar designs a custom solar system tailored to the size and structure of the customer’s rooftop.
|Installation by Third-Party Installers
|According to customer reviews, YSG Solar doesn’t perform the installation themselves. Instead, they hire third-party installers to prepare the rooftop and mount the solar panels.
|Once the installation is complete, YSG Solar educates the customer on the operation of their new solar system and how to track its performance.
YSG Solar doesn’t offer a standard estimate since each solar system is unique. It considers the customer’s electricity usage, utility bills, and other factors to provide a personalized quote. Residential customers can get help financing their solar systems from NY-Sun, which offers low-interest loans, residential smart energy loans, and on-bill recovery. The first two options have reasonable repayment terms, while the last one lets customers pay their solar installation bill monthly.
Commercial clients can get a Small Commercial Participation loan, with half financed by NYSERDA at a 2% interest rate and the other half by a private lender at the market rate. Small businesses can also use the Property Assessed Clean Energy (PACE) program from Energize Finance NY to get a solar system. This program finances the solar system, and the owner repays the amount over time. However, financing a solar system with YSG Solar may add an extra 15 to 20% to the system’s cost, according to reviews.
YSG Solar offers a comprehensive 25-year performance and labor warranty for their solar systems. However, as reviews from trusted sources suggest, this warranty does not cover inverters, leaving the system owner responsible for seeking external assistance if any issues arise with the inverter. Additionally, the company’s customer service team tends to be unresponsive, and when they do reply, their assistance is often unhelpful.
YSG Solar, while accredited by the Better Business Bureau (BBB) with a B rating and a member of the New York Solar Energy Industries Association (NYSEIA), also has staff certified by the North American Board of Certified Energy Practitioners (NABCEP).
However, despite the company’s assurances of providing quality services and maintenance, there are a substantial number of negative reviews online that suggest otherwise. As such, it would be prudent to thoroughly verify the facts and background of the company before committing your hard-earned money to hiring it.
Secret Shopper Analysis
We reached out to YSG Solar, and they offer residential and commercial rooftop solar systems, backup batteries, solar farms, and community solar subscriptions. YSG Solar provides a free consultation, custom system design, and education on system operation.
On top of that, they offer financing options for residential and commercial customers. However, customer reviews highlight concerns about unresponsive customer service and issues with warranty fulfillment. While YSG Solar is accredited and has certified staff, the negative reviews suggest the need for thorough verification before committing.
YSG Solar has garnered a positive reputation in the solar industry, with an average review score of 4. With feedback from 90 customers, the company is recognized for their professionalism, attention to detail, and clear communication. However, there are 23 reviews of 3 stars or less expressing concerns about the professionalism of individuals hired by YSG Solar and their failure to honor warranty obligations.
It is crucial for YSG Solar to address these concerns, ensure that their hired personnel maintain a high level of professionalism, and fulfill their warranty commitments. By maintaining their strengths in professionalism, attention to detail, and clear communication, YSG Solar can provide a more satisfactory experience and uphold their reputation as a trusted solar company.
The SolarEmpower View
While YSG Solar provides advantageous solar solutions, customer experiences vary significantly. Additionally, it is advisable to thoroughly evaluate the company’s diverse financing options before making a decision.
|📞Customer Service: 5/10
Address: 401 Railroad Avenue, Westbury NY, 11590