Vivint Solar Review 2024 - UT Residential View

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Updated on 2023-03-19

Vivint Solar Inc. Overview

Vivint Solar Inc is a large solar firm that provides photovoltaic solar systems, battery banks, and other solar-specific services for residential use. It was founded in 2011 as an arm of Vivint, a smart home automation company. However, it became a subsidiary of Sunrun solar company after its merger in October 2020. The company is based in Lehi, Utah, and has offices in 23 states in the USA. 

Vivint Solar Inc.’s services cover solar system purchase, rental, installation and repairs, battery energy storage, electric vehicle chargers, financing, and maintenance. Also, they run a Power Purchase Agreement (PPA) business model, which makes solar power affordable to homes. Vivint solar ranks as a top shareholder in us solar market. Despite their popularity and quality products, Vivint solar Inc has a 3.5 review based on customers’ experience.



Vivint Solar Inc. Services and Specific Features

Vivint Solar Inc. Electrical Services

Solar System Purchase and Installation: Vivint solar allows clients to purchase solar components from its affiliated brands or buy from other companies. The company liaises with industry-leading brands to provide quality solar panels and other equipment. All equipment comes with a 25-year manufacturer’s warranty, easing the fear of repairs over time. Before installation, Vivint solar professionals assist clients through the installation process. They start from customizing panels to fit the buyer’s roof and energy demands to explaining contracts and signing paperwork. Installation is swift and comes with a complete solar usage and maintenance guide.


Battery Energy Storage Services: Velocity Solar gives shoppers a backup plan to avoid blackouts by providing battery bank options. Their best-in-the-class batteries are from Tesla Powerwall and RESU by LG. They come with a 10-year manufacturer’s warranty. Furthermore, clients who choose the solar-as-service option can join the Brightbox program.


Electric Vehicle Chargers: The Company partnered with Ford Motors to provide a backup charging plan for electric vehicles. Clients can maximize their solar by using it to charge their ford f-150.


Financing and Insurance: Vivint solar Inc. offers clients different payment options. Customers can buy solar panels, pay upfront, or choose the power purchase agreement option. In PPA, the firm installs panels on a resident’s building and provides repairs and monitoring services. In return, the customer pays for power based on their agreed price. They also offer customers a comprehensive insurance policy, thus protecting the panels from casualty.  


Maintenance: The Company has a 10-year workmanship warranty which covers system monitoring and repairs. In case of a damaged roof during installation, they have a 10year roof warranty.



Vivint Solar Inc. Costs and Processes

Vivint Solar Inc. Service Costs

The enterprise calculates the cost based on various factors, including energy needs, installation, equipment, and maintenance. These factors vary from state to state. Their prices are not on their website, but accounts from clients indicate that the price is a bit on the high side.


Vivint Solar Inc. Legitimacy

Vivint solar Inc. has shown its legitimacy by occupying a top-ten position as an American solar provider. Apart from this, it also has several other credentials. They include:

  • It Works with only licensed contractors in all operating states
  • The Contractor state license board approves it with file number: 750184
  • It got a Better business bureau accreditation on 5/7/ 2009 with a B+ rating
  • It became a corporation in 6/19/2008
  • It is a member of the Solar Energy Industries Association (SEIA)
  • Best Solar Company For Leasing according to EcoWatch
  • North American Industry Classification System (NAICS) with code number 238210
  • It has an informative website, physical locations, verifiable contact information, and social media handles
  • Partners with top-rated brands, including Ford, LG, Tesla, REC, etc.
  • Installed solar systems for thousands of homes in America and beyond.


Vivint Solar Inc. Maintenance

The Company gives clients peace of mind by caring for every solar-related issue. The expert maintenance crew supervises the client’s solar system from the time of installation till the expiration of the contract. They oversee the health of the solar system through routine checkups, warranty-covered repairs, and many more. Their 10-year workmanship and roof warranty are commendable.




Vivint Solar Inc is a subsidiary of Sunrun Inc. that oversees residential solar installation. They occupy a large consumer share in the US solar market and partner with prominent brands to offer state-of-the-art products. They are licensed and have a 3.5-star consumer rating.

Industry Certifications

ASES – American Solar Energy Society
ASES – American Solar Energy Society

Service Types

Residential Solar

Service Areas

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Is Vivint Solar Trustworthy?

Yes. Vivint Solar is a reputable company that has served American citizens for 15 years. They have licenses from NAICS, SEIA, and CLSB. Also, Its partnership with brands ensures that it delivers quality products to users.

I can't get in contact with Vivint Solar. What should I do?

Vivint Solar has numerous communication links for buyers on their website. Clients can send an email or call the customer care phone number. They are active on several social media channels.

Does Vivint Solar Provide free consultation?

Yes. Vivint Solar has a consultation team that informs clients of their services. They respond to all solar-specific questions and assist buyers in making cost-effective and satisfying choices.

Do Vivint Solar provide a good service?

According to customers' reviews, Vivint solar has an average rating of 3.5 on its service. However, it is impossible to overlook their credentials and quality products. Clients should contact the company's customer support to find out for themselves.

Vivint Solar Solar Details

3301 N Thanksgiving Way #500
Lehi UT

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