Overview
Trinity Solar is a solar company that started operating in 1994, which gives it a whopping 28 years of experience in the same field. They have prioritized their customers’ needs and aim to provide a positive experience for the families that opt for their services.
They are based in Wall Township, New Jersey and apart from New Jersey they also serve in eight other states, namely, Connecticut, Delaware, Florida, Maryland, Massachusetts, New York, Pennsylvania, and Rhode Island.
Currently, the company has 1,001-5,000 employees, and its CEO is Tom Pollock.
Solar Panels and Services Offered by Trinity Solar
Specific Solar Panels Offered
There is no specific information about the solar panels on offer. However, after some inquiries, their manager has let us know that they only believe in using top-notch quality products for installations and sourcing products for all the parts of the solar energy system.
Specific types of solar offered
Trinity Solar offers its services to residential and commercial owners. There is no information about whether they render off-grid services or not.
Residential systems
The company’s most popular systems are residential. Every system they install is tailored by them for their customers according to their specific needs and demands. They have reviews from several homeowners expressing how satisfied they are after getting in touch with Trinity Solar. More than 77,000 homeowners are their clients.
Commercial systems
| We will contribute $100 to your organization when a member sits with a Trinity consultant.
And We will contribute $1,000 to your organization when a member installs solar with Trinity. |
Thus, from their words, we can conclude that they offer great assistance to commercial organizations in going solar.
Installation cost and process
Cost
Trinity Solar is a privately held company and the largest solar installation company in the nation. There is no direct information about the cost they charge for their services. However, they state that by going solar, one can save money in three ways. They offer a no-cost solar installation with no upfront payment. They offer solar financing, where an individual can take a step forward and own a system with affordable monthly payments. Further, their client can purchase a system and pay nothing for the power it produces.
Legitimacy
Trinity Solar is a legitimate company:
- Their website has all the information about them along with customer reviews, which is proof of legitimacy.
- They are rated A+ by Better Business Bureau (BBB) Accreditation.
Maintenance
The company has no information on whether it provides maintenance after the installation. It means that the customer will either have to rely on other solar companies for their maintenance or ensure that Trinity offers maintenance before opting for them.
The company has a very good reputation when it comes to connecting with its customers. They also have all the constant details on their website where one can reach out if the need arises.
Their management has also ensured that the whole process of installation will be fuss-free and highly satisfying for clients.
| Secret Shopper Analysis
We reached out to Trinity Solar, which offers tailored residential and commercial solar systems, focusing on using top-notch quality products. They provide a no-cost installation option, financing, and the opportunity to purchase a system with no upfront payment. While there is no information about maintenance services, their customer reviews and BBB Accreditation validate their legitimacy. |
| Review Analysis
Trinity Solar has a Google Review Rating of 4.4, based on feedback from 685 customers. The company has received 93 complaints, largely due to customer service issues, delays in fixing system issues, lack of consumption information in their app, and concerns about leasing agreements. One customer regretted their decision to choose Trinity Solar, citing a five-month delay in getting their solar system fixed. That said, positive reviews highlight the company’s competent crew, efficient inspections, knowledgeable salespersons, and solar renewable energy expertise. Their leasing options and panels have also been appreciated. Therefore, while some customers have had negative experiences, the majority appear to be satisfied with Trinity Solar’s services. |
The Trinity Solar Review
Trinity Solar provides its customers with full guidance when it comes to going solar. They are well-known for their customer care services. It is evident from the reviews they have online. However, though they are very old in the field, they have not bagged too many awards or recognitions.
Nevertheless, the experience they have is enough to keep other competitors at bay.
