Overview
Titan Solar Power is a solar company that was co-founded in 2013. The company claims that it has vast experience from the solar companies it has previously worked with, working on mistakes and modifying servers before venturing into solar. The company prioritizes building good relationships with customers.
Partners Kyle Heathers and David have a lot of experience in the field, and they made sure that no stone was left untouched. Thus, though it is a new company, they have gained much recognition over time.
Titan Solar Power has its headquarters in Mesa, Arizona, with 1,001 to 5,000 employees.
Solar Panels and Services Offered by Titan Solar Power
Solar Panels Offered:
Although there is no mention of the brands they use for solar panels, their services and customer reviews are enough to conclude that they offer the best solar panels in the area.
Electrical Panels:
They offer electrical panels to their customers. The job of an electrical panel is to run the AC power which can be distributed throughout the home.
Inverters:
The inverter of a system is the brain of the whole unit. It converts direct current electricity into alternating current electricity. Each solar cells generate 1.0 volt of electricity.
Utility meter:
This is the place that saves electricity. The utility meter measures the electric supply. They produce more power than the home requires.
Any other information about their services, i.e., whether they provide residential, commercial, off-grid, etc., is not mentioned on their web portal. However, from the customer feedback, it can be concluded that they are providing services mainly to homeowners. Furthermore, whether they provide financial help like solar loans and tax benefits is not mentioned either.
Installation Cost and Process
Cost
There is no information available on their website about associated costs.
Installation
| Step | Description |
| Initial Contact | Customer contacts Titan Solar Power |
| Site Visit | Titan technicians visit the property to confirm the system design, verify measurements, and adjust for shade and obstructions on the roof |
| Permissions | Titan takes care of all necessary permits and permissions |
| Installation | Experienced technicians carry out the full system installation |
| Final Inspection | The installed system undergoes a final inspection by the city or country |
| Grid Connection | The System is then connected to the grid |
Legitimacy
Titan Solar Power is a legitimate company:
| Proof #1 | Top Solar Contractor 2022 |
| Proof #2 | No.1 Rooftop Solar Contractor 2018, 2019, and 2021 |
| Proof #3 | No.1 Residential Solar Contractor 2021 |
| Proof #4 | Solar Power: World’s Top Solar Contractors List |
| Proof #5 | Titan Solar Power Website |
Maintenance
There is no information about the maintenance they provide. However, in one of the FAQs on their website, they answered that the maintenance of the solar energy system is the sole responsibility of the homeowners after the installation.
| Secret Shopper Analysis
Titan Solar Power’s response provides a reassuring level of detail. Right off the bat, they affirm that the entirety of your project would be handled by their employees without resorting to subcontracting, indicating a high degree of control over their service quality. Their response also assures us that they have many in-house electricians. This is a positive sign, highlighting the depth of expertise within the company to competently handle all related electrical work for your solar installation. The company’s commitment to being present during utility inspections is another big plus, offering clients peace of mind and emphasizing their dedication to maintaining high standards. In addressing the matter of quality vs cost, Titan Solar Power places equal emphasis on both. They highlight their impressive ranking as the top residential solar installation contractor in several states over the past five years – a clear testament to their reputation and the high standards they adhere to. Their commitment to tailoring each project to a specific home and homeowner shows a customer-oriented approach. The company’s forthrightness in discussing average project costs before tax incentives also instills confidence, demonstrating transparency about the potential financial commitment involved. This kind of clarity is essential for potential clients in making informed decisions. In closing, Titan Solar Power’s representative extends an open invitation to address further questions, demonstrating excellent customer service. Overall, the tone, content, and responsiveness in this company’s reply reflect a high degree of professionalism, expertise, and a customer-centric approach, making them a strong contender for anyone looking to invest in solar energy. |
| Review Analysis
Titan Solar Power has a considerable presence in the solar industry, underlined by an average review score of 4. This score comes from a large pool of feedback, with 750 customers awarding them a 5-star review and expressing satisfaction with their smooth processes, professional conduct, and friendly service. However, the company has received a significant number of 3-star or lower reviews, totalling 184, where customers have highlighted issues such as prolonged installation times and perceived lack of expertise among the staff. Despite these criticisms, the considerable number of positive reviews suggests that Titan Solar Power is generally able to deliver a satisfactory service, although there is evident room for improvement in their operations. |
Overview
Titan Solar Power is a company that will tailor a system for customers. As of this writing, they currently have 2.11 out of 5-star ratings from 117 customers. Of those who rated 3 stars or less, common reasons include: bad quality service, no shows, horrible customer service, and an unnecessary lengthy installation process that took many months. It seems to suggest that Titan Solar Power isn’t the best customer choice and has lots of areas to improve to regain its name.
Contact Details:
Phone: 407-844-2638
Address: 7575 Kingspointe Pkwy Unit 4, Orlando FL, 32819
Website: www.sunlightsolar.us
