Tick Tock Energy, Inc. Review

Tick Tock Energy, Inc. Overview

Based in Effingham, Illinois, Tick Tock Energy, Inc. is a private Midwest solar provider that was founded in 2006 by brothers Craig, Eric, and Matt Pals. The company has between 11 and 50 employees, generating roughly $5 million in yearly revenue.

Tick Tock Energy provides solar and lighting solutions to residential and commercial properties across the state by partnering with electrical, roofing, and specialty contractors in specific markets. Simultaneously, the company also gets involved in community outreach and education to spread awareness and information on renewable energies.

Tick Tock Energy Breakdown

Tick Tock Energy Services

• Electrical contracting
• Energy auditing
• Energy monitoring
• Hybrid solar systems
• Lighting installation and upgrades
• Power management services
• Solar panel installation and maintenance
• Wind turbine installation

Tick Tock Energy Products

Solar Panels

The company works with the following solar brands: Hanwha Q Cells, Suniva Inc., Sharp, Canadian Solar, AXITEC Energy, Jiangsu Seraphim Solar System, Jinko Solar Holding, Phono Solar Technology, SolarTech Universal, Mission Solar Energy, Mission Solar Energy, and Silfab Solar. Listed, are some samples of the products on offer:

SIL-410 BG: Part of the Silfab Elite Series panels, this panel is an all-black model that has a maximum system voltage of 1,000 with a module efficiency of 19.9%. The panel comes with a 25-year product workmanship warranty and a 30-year power performance guarantee.

Q.Peak Duo-G5 315-330: The latest panel from Q Cells has a nominal power of 315‒330 Wp and an efficiency of up to 19.9%. The panel can be used on both residential and commercial buildings and its warranty covers 25 years with a 0.54% degradation rate per year.

Batteries/Inverters

The following battery/inverter brands partner with Tick Tock: Pika Energy, Sol-Ark, SMA Solar Technology, Enphase Energy, SolarEdge Technologies, Altenergy Power System, Chilicon Power, and Fimer. Listed, are some samples of the products on offer:

PWRcell 17: A lithium-ion battery by Pika Energy. This battery is intended for residential buildings with a usable capacity of 17.1kWh from a total capacity of 20.3kWh. The product has a 10-year warranty with a degradation rate of 7%.

Other Products

Mounts: Tick Tock Energy provides solar mounts by IronRidge, which creates products and attachments intended to support and protect solar installations. Their products come with a 25-year warranty.

Tick Tock Energy Costs and Installation Process

Costs

The company offers the option of upfront payment or financing options. The upfront costs are not explicitly stated, but the financing options are detailed extensively, for customers and businesses who are considering a loan option. Such individuals should note, however, that loaning means the applicant does not own the solar panels and may not be eligible for certain benefits. As such, always ask the installer before committing to a choice.

Installation

Customers have the opportunity to consider how they want their panels to be mounted, with options being ground mounts, roof mounts, or wall mounts. Alongside this, other considerations such as the material and property of roofs and the environment must be taken into consideration when deciding the best installation setup.

Fortunately, customers do not need to factor in every situation by themselves. The Tick Tock Energy team is available for consultation and provides advice on how to operate; past customers have been impressed with the company’s patience and ability to answer any and all questions before financial commitments have been put in.

Tick Tock Energy Legitimacy

Tick Tock Energy has the following accreditations to provide legitimacy to its name:

• The company is a North American Board of Certified Energy Practitioners (NABCEP) certified business
• It is a premier business member of the non-profit organization, the Midwest Renewable Energy Association (MREA)
• It is a Grow Solar selected installer since 2019. Grow Solar was established by the MREA as a coordinated effort among Midwest organizations and municipalities to build an open solar market that benefits communities
• The company has been named in the Top 500 Solar Contractor in the U.S. for five years in a row
• Lastly, Better Business Bureau (BBB) gives the company a rating score of A+ and the business is also BBB accredited since 2018 with no listed customer complaints.

Tick Tock Energy Customer Reviews

Customers delight in the company’s exceptional service. The sales process, quoted price, installation quality, scheduling, and post-sales support are all highly rated. All the reviews pertaining to the company were glowing, especially with regard to the support that is provided from pre-installation to post-installation.

In particular, in 2020 one customer had social distancing requirements that she wished the company to respect and throughout the process she reports that the employees were respectful of her wishes and abided by her protocol.

The SolarEmpower View (Conclusion)

Through its quality service and community focus, Tick Tock Energy, Inc. has garnered goodwill from customers and it reflects in the positive reviews. Alongside this, the company has a robust and trackable history of the projects in it has been involved in while the variety of manufacturer options the company offers to clients is not typically replicated by other solar companies.

Lastly, another unique feature of Tick Tock Energy, is how readily available necessary information is all readily available on the company website. Typically, solar company websites lack comprehensive information such as financing options, 

Although the company has a good track record and is very transparent with its services and products, the only blight against Tick Tock Energy is that it does not provide information on the upfront costs of its products. However, this is a very small issue in comparison to everything else on offer, and in the end, this company comes highly recommended.