Tick Tock Energy, Inc. Overview
Tick Tock Energy, Inc. is a private Midwest solar provider based in Effingham, Illinois. The company was founded in 2006 by brothers Craig, Eric, and Matt Pals and has maintained a compact, high-performing team that generates in the region of $2 million per annum.
Tick Tock Energy provides solar and lighting solutions to residential and commercial properties across the state by partnering with electrical, roofing, and specialty contractors in specific markets. Simultaneously, the company also gets involved in community outreach and education to spread awareness and information on renewable energies.
Tick Tock Energy Services and Specifics
Specific Solar Panels Offered
The company offers a huge variety of solar brands to meet any project requirements and budget. This includes: Hanwha Q Cells, Suniva Inc., Sharp, Canadian Solar, AXITEC Energy, Jiangsu Seraphim Solar System, Jinko Solar Holding, Phono Solar Technology, SolarTech Universal, Mission Solar Energy, Mission Solar Energy, and Silfab Solar. Listed, are some samples of the products on offer:
Silfab Solar Panels
SIL-410 BG: Part of the Silfab Elite Series panels, this panel is an all-black model that has a maximum system voltage of 1,000 with a module efficiency of 19.9%. The panel comes with a 25-year product workmanship warranty and a 30-year power performance guarantee.
Hanwha Q Cells Solar Panels
Q.Peak Duo-G5 315-330: The latest panel from Q Cells has a nominal power of 315‒330 Wp and an efficiency of up to 19.9%. The panel can be used on both residential and commercial buildings and its warranty covers 25 years with a 0.54% degradation rate per year.
Additional Services
- Electrical contracting
- Energy auditing
- Energy monitoring
- Hybrid solar systems
- Lighting installation and upgrades
- Power management services
- Solar panel installation and maintenance
- Wind turbine installation
- Batteries and inverters
- Mounting options
PWRcell 17: A lithium-ion battery by Pika Energy. This battery is intended for residential buildings with a usable capacity of 17.1kWh from a total capacity of 20.3kWh. The product has a 10-year warranty with a degradation rate of 7%.
Specific types of solar offered
Farm and residential solar systems
Solar power provides farms and homes a tremendous opportunity to become more energy independent. Whether it’s a consultation on a residential solar power system or installing solar power systems for farms, Tick Tock Energy can help you get started with your energy needs.
Business and commercial solar systems
Commercial solar systems are capable of generating small to large portions of your electricity usage, depending on available rooftop space or land area. These systems qualify for a 26% Federal tax credit and accelerated depreciation – not to mention a long-term, reliable, on-site power generation asset.
Installation Costs and Process
Costs
The average cost of solar panels in New York is between $3.15 and $3.50 per watt. This means that a solar system that is 5 kilowatts in size would generally cost between $13,000 – $18,500 to install. Tick Tock Energy does not advertise a specific cost for its solar installation since its system’s costs vary depending on factors such as the design, size, and materials used.
While the company’s upfront costs are not explicitly stated, the financing options are detailed extensively, for customers and businesses who are considering a loan option. Such individuals should note, however, that loaning means the applicant does not own the solar panels and may not be eligible for certain benefits. As such, always ask the installer before committing to a choice.
Tick Tock Energy does not have many customer reviews, but of those they have gained, several customers mentioned that the company are competitive with their pricing when compared to similar companies. Here is an example:
| “Everyone at Tick Tock was friendly and helpful throughout our project design and installation. They took the time to listen to our needs and expectations and genuinely cared about answering our questions and meeting our needs. Their focus is simply to take great care of their clients, not to just sell something. Our system design was a little complex – including a whole house generator, 2 transfer switches, and a battery back-up system for the inverter. The installation went as planned, everything was tested and performed exactly as designed. We’ve seen 3 days straight of zero utility use (over 72 hours) and several kW of excess generation going back to the grid. We could not be happier with the system or with the nice people at Tick Tock who made it all happen. Their project costs were consistent with costs from other contractors with little or no Solar experience. If you choose Tick Tock, you will be in very good hands, now and for the life of your system.” |
Customers have the opportunity to consider how they want their panels to be mounted, with options being ground mounts, roof mounts, or wall mounts. Alongside this, other considerations such as the material and property of roofs and the environment must be taken into consideration when deciding the best installation setup.
Fortunately, customers do not need to factor in every situation by themselves. The Tick Tock Energy team is available for consultation and provides advice on how to operate; past customers have been impressed with the company’s patience and ability to answer any and all questions before financial commitments have been put in.
Legitimacy
Tick Tock Energy has the following accreditations to provide legitimacy to its name:
| Tick Tock Energy, Inc has been registered and licensed to operate in the state of Illinois since 2006. |
| The company has been BBB accredited with an A+ rating since 2018 |
| Tick Tock Energy, Inc provides an extensive portfolio of completed projects, including the specification of each project on its website |
| The company holds a NABCEP Certification: |
| Tick Tock Energy, Inc LLC possesses a mechanical engineering and an electrician license: CA M30287 and IBEW 146 |
Awards and accreditation:
- Certified Installer – Generac, EnPhase Energy, Grow Solar
- Certified Member – Midwest Renewable Energy Association, Illinois Solar Energy Association, Missouri Solar Energy Industries Association
- Top 500 Solar Contractor – Five year running
Customer Reviews
Of the relatively small batch of reviews, customers have expressed great satisfaction in the company’s exceptional service. The sales process, quoted price, installation quality, scheduling, and post-sales support are all highly rated. All the reviews pertaining to the company were glowing, especially with regard to the support that is provided from pre-installation to post-installation.
In particular, in 2020 one customer had social distancing requirements that she wished the company to respect and throughout the process she reports that the employees were respectful of her wishes and abided by her protocol.
Maintenance
The company does not state it’s eact tems relating to maintenance and repair; however, our research indicates that the company provides a standard manufacturer warranty to cover solar panels, which generally runs for a period of 25 years, while their workmanship warranty covers a period of 10 years.
It should be noted that the company’s workmanship warranty is somewhat shorter than some other providers, who cover up to 25 years. There is also no mention of a power production warranty or if the company conducts maintenance services using in-house staff, or if it is outsourced.
These are all critical factors, and we urge all potential customers to inquire about these details during the consultation phase.
| Key Points | |
| Solar Panel Warranty | 25 Years |
| Workmanship Warranty | 10 Years |
| Power Production Guarantee | Unspecified |
| In-house contractors | Unspecified |
| Free Consultation | Yes |
The SolarEmpower View
Through its quality service and community focus, Tick Tock Energy, Inc. has garnered a favorable outlook from customers and it reflects in the positive reviews. Alongside this, the company has a robust and trackable history of the projects it has been involved in while the variety of manufacturer options the company offers to clients is not typically replicated by other solar companies.
Although the company has a good track record and is very transparent with its services and products, the only blight against Tick Tock Energy is that it does not provide information on the upfront costs of its products. However, this is a very small issue in comparison to everything else on offer, and in the end, this company comes highly recommended.
| 💲Cost: 8/10 | ✅Legitimacy: 10/10 |
| ⭐️Quality: 8/10 | 📞Customer Service: 8/10 |
