TerraSol Energies, Inc. Overview
TerraSol Energies, Inc. is a family-owned private business that was started in 2009 by David Santoleri and a team of engineers. Since its inception, the company has been providing turnkey solar solutions to commercial and residential clients in multiple states.
The company has its primary headquarters in Pennsylvania with roughly 10 employees. It is a small company that generates over $5 million in revenue per annum and in its time in business, TerraSol has installed over 12,000 panels and 5,000 kilowatts for homes, schools, universities, businesses, and government institutions.
TerraSol Energies Breakdown
TerraSol Services
- Commercial/residential solar system designs
- Commercial/residential solar system installation
- Customer and community education
- Electrical installations
- Monitoring systems
TerraSol Products
The company partners with SunPower, SMA Solar Technology, Enphase, and Delta Energy Systems. Listed, are examples of some of the products offered.
Solar Panels
SPR-E20-327-E-AC (SunPower): This panel has a power output of 320 watts with an efficiency of 19.9%. Possessing 0.5% degradation per year, it uses mono-crystalline silicon and has a warranty of 25 years.
SPR-MAX3-370 (SunPower): Containing 104 cells, this panel model has 370 watts and a 20.9% efficiency. The panel has a degradation of 0.25% per year and 25 years of warranty.
SPR-MAX3-375-BLK (SunPower): An all-black mono-crystalline silicon panel that produces 375 watts from 108 cells, alongside an efficiency of 21.2%. This MAXEON 3 series model has a 98% output after the first year then 0.25% degradation per year up to 25 years.
Batteries/Inverters
IQ Battery 10 (Enphase): This lithium-iron phosphate battery can be set indoors or outdoors with the option of wall mounting. It has an inbuilt inverter with 10.50 kWh of usable power and 10-year limited warranty.
SB7.7-US-41 (SMA): Containing 7.7 kW maximum output, this string inverter comes with 96.4% efficiency and a 10-year warranty for 208 VAC power.
TerraSol Costs and Installation Process
Costs
TerraSol offers prospective customers two payment paths: either cash payment or financing. A cash payment involves paying for and owning the solar system whereas financing deals with repaying a flexible, fixed payment plan that requires an application process to see if the customer qualifies.
Due to the company operating in multiple states, it is difficult to pin down a price bracket; also the company does divulge its prices on its official channels such as its website or social media platforms. As such, TerraSol was contacted through a secret shopper with questions regarding the company’s prices and some of the intricacies of the installation process, however, the shopper was not answered.
Installation
The general installation process involves the following steps:
- A site visit with TerraSol personnel to discuss the customer’s needs, expectations, and current power usage while an estimate is given
- Designing the solar system and drafting a proposal for the installation
- Town approval, inspection, and permits for the solar system
- Installation of the system
TerraSol Legitimacy
Listed on the Pennsylvania Office of Attorney General’s government site, TerraSol is a licensed business with its current license set to expire in November, 2023. Alongside the license, it has the following accreditations to consider:
- The company has a BuildZoom (BZ) score of 95, placing the business above 78% of 125,106 contractors in Pennsylvania
- TerraSol is not an accredited business by Better Business Bureau (BBB)
Maintenance
The company makes itself available to provide answers to any problems or questions after installation. Largely, complaints regarding the maintenance of panels after installation have been minimal as the installation process has been stellar.
Customer Experience
Customers are highly satisfied with TerraSol’s professionalism, sales process, quoted prices, scheduling, installation quality, and post-sales support. Two clients, specifically, refer to how the end price was cheaper than what they were expecting and what rival companies offered them.
In general, the staff of TerraSol are knowledgeable, readily available, and prepared to help customers through the process by educating and answering any questions. Robert Santoleri, the Vice President of the company, is fondly, and quite frequently, referenced in the glowing customer reviews, alongside a few other key team members.
The SolarEmpower View (Conclusion)
TerraSol Energies, Inc. reviews positively across the board: as a business that was established in 2009, it has longevity, over 10,000 completed projects, over 100 customer reviews, numerous recent reviews, and an average rating of 4.5/5. The work the company has done over the years can be tracked very easily and the business is highly transparent about its processes and equipment used.
The only improvement the company could provide is to make an easier and more streamlined method for prospective customers to get answers to questions such as information on prices, financing options, and details of their installation process.
| Service: 9/10 | Quality: 10/10 |
| Customer Satisfaction: 10/10 | Availability of Information: 7/10 |
| Overall: 8/10 | |
