SunWorks USA Inc Overview
SunWorks USA is headquartered in Roseville, California. Founded by Christopher T. Kleveland, Mark P. Harris, and Roland Bryan in 2002, Sunworks USA aims to help business owners and homeowners across North America achieve energy independence.
SunWorks Inc. Services and Specifics
Sunworks USA can be defined as a premier provider of high-performance solar power systems. With that said, it is reported that Sunworks USA offers solar energy solutions for agricultural, commercial, industrial, federal, public works, and residential purposes.
Solar Panels offered by Sunworks USA
SunWorks USA is dependent on another solar company, SunPower, for the manufacturing of solar panels for their installations.
Specific Solar Panels Offered
Sunpower Panels: SunPower consistently ranks among the best solar companies in the US and reportedly offers high-quality, high-efficiency solar panels. According to their convictions, SunPower’s residential solar panels produce the most energy of all solar panels currently on the market.
Specific Types of Solar Offered
- Grid Tied – Rooftop: Given California’s hot sunny days, rooftop PV systems are a priority for Sunworks USA.
- Off the grid: Solar off-grid systems are designed to work completely independently from the grid for agricultural purposes.
Installation costs and process
Costs
Sunworks USA proclaims to gather information and create a strategy that aligns with its customers’ goals. In this regard, Sunworks promises to provide customers with a set of financial solutions that lead to savings.
Sunworks USAmay be considered to be lacking because they only allow customers to finance a solar power system through either a cash purchase or a loan. With that said, it is the contention of this review that it would be helpful if the company offered more payment options.
Legitimacy
- SunWorks is A+ Rated by the Better Business Bureau.
- SunWorks USA holds all of the following operational state licenses: CA Lic# 441690 | FL Lic# EC13008151 | HI Lic# CT-35854(RME) CT-35853 | NV Lic# 0079778.
- Commercial Solar Energy – CA Lic#1093122.
- SunWorks is a member of the Solar Energy Industries Association (SEIA).
Maintenance
SunWorks USA offers extended warranties, including a 25-year equipment warranty and a 25-year workmanship warranty for labor. In effect, SunWorks USA customers can be confident that all aspects of their solar energy system will be covered for at least 25 years.
The downside to the maintenance ability of this company lies in its limited availability. SunWorks USA currently only offers solar solutions to the states of California, Oregon, and Nevada, which means limited availability and service areas.
Customer Service (Review Analysis)
As per the customer testimonial of a particularly unhappy ex-customer, SunWorks was unable to deliver the items ordered and tried to force the customer to install panels that were previously confirmed as a non-fit. Then they placed a lien on his property and billed him for services that were not delivered.
Contrary to the above statements, some other customers have been satisfied with the level of customer service, with some mentioning that SunWorks is super professional and highly knowledgeable, patient and understanding.
With such contrary views on SunWorks’ attention to customer satisfaction, this review is obliged to take both sides into account.
The SolarEmpower View
SunWorks USA offers a number of attractive features, including lengthy warranties; however, the company’s payment options, as well as service areas, are relatively limited, bearing weight on their costing and customer service scores.
| 💲Cost: 6/10 | ✅Legitimacy: 9/10 |
| ⭐️Quality: 8/10 | 📞Customer Service: 6/10 |
