SunPower is a public, large-sized enterprise based in New Jersey, California, and New York. It was founded in 1985 by Richard Swanson, an electrical engineering professor from Stanford University. Initial funding came from Swanson and Richard Crane. In 1989, Robert Lorenzini made investments, became the chairman, and established the SunPower name. As of 2021, SunPower’s revenue has grown to a whopping $1.32 billion.
SunPower’s unrivaled reputation and 20 years of experience has cemented them as one of the most trusted solar energy providers. They are an award winning team that offers the best technology, design, and craftsmanship. In fact, they were named the Residential Regional Dealer of the Year in 2012 and 2014. The main services of SunPower include comprehensive solar energy consultation, engineering, and installation for residential and commercial purposes.
SunPower offers various solutions for its customers, such as residential solar, commercial solar, EV charging, and battery storage. They also perform services for operations, maintenance, and re-roofing. According to SunPower, their services help customers save money, and the planet. Their innovative installations have helped some customers to reduce energy costs by 100%.
Residential Solar: SunPower offers homeowners with solar solutions that come with a 25 year warranty and protection from rate increases, while also increasing savings and home value.
Commercial Solar: SunPower offers businesses with installations for solar energy, storage, and EV charging for their buildings. These installations come with a long-term ROI guaranteed by SunPower’s warranty.
EV Charging: According to SunPower, EV charging, or electrical vehicle charging, is the future. They offer EV systems based on a customer’s driving habits and car model. Specifically, they offer a hardwired, high output Level 2 EV charger.
Battery Storage: SunPower offers SunVault and Tesla Powerwall, battery storage solutions that can be used during the day or night to power the home. With these, customers can tap energy from the sun, the battery, or the grid.
Operations and Maintenance: SunPower also provided operations and maintenance services with their installers and technicians, which keeps solar systems performing at their best. SunPower’s engineers can determine the cause of problems and possible solutions.
Re-Roofing: If customers think that their roofs aren’t suitable for solar systems, SunPower offers roof replacement, even simultaneously with solar system installation.
With SunPower, prices are determined in two ways. First, is by entering information at their website’s free solar calculator, which mainly takes a home’s system size and approximates a monthly utility bill. Second, is by a free quote, which can be obtained through their website via scheduled consultation. According to customer reviews, SunPower’s prices are good, affordable, and competitive. Compared to other companies, they are a little pricier due to their premium products.
When it comes to the quality of SunPower’s products, customers were very happy. Installations were delivered as to what was promised, and the systems functioned well for years without interference. SunPower offers various solar financing options for homeowners, regardless of budget or credit history. They also ensure each customer receives all possible benefits for federal and state tax credits, on top of other kinds of solar incentives. Specifically, they offer a Solar Loan, a Solar Lease, and a Purchase Power Agreement.
SunPower boasts an extensive array of certifications, affiliations, and awards. They are licensed electrical contractors that are NABCEP and TESLA Powerwall certified. They were given an accredited business A+ rating by BBB®, the NYSERDA Quality Solar Installer Gold Status in 2021, and pronounced the National Dealer of the Year in 2020 and 2019. They are also certified partners of Lumin and Sungage Financial. Furthermore, SunPower’s locations and contact information are all publicly available, as well as their social media pages.
With maintaining their products, services, and customer relations, SunPower does it all well. According to customers, their scheduling is commendable, as they complete their work in a timely, committed fashion. Their staff is described as professional, knowledgeable, and patient. However, some customers report a no show appointment, or having calls with staff who did not talk to them previously. SunPower made sure to rectify these mistakes, and customers still end up pleased with the service despite the initial blunders.
The SolarEmpower view
SunPower, a large company based in three locations, offers premium solar systems at competitive prices. Their financing comes in various options, allowing many customers to avail of their services. Their legitimacy is supported by various certifications, affiliations, and awards. SunPower’s large size may make it vulnerable to mistakes, which is reflected in customer reviews. Nevertheless, they are commended for their great work, earning them a score of 9/10.