Sunbug Solar Review 2024 - MA Solar Specialists?

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Updated on 2023-04-13

Sunbug Solar Overview

Sunbug is a full-service local solar company based in Somerville, Massachusetts. The company was founded in 2009 and became a certified B corporation in 2018. Their core business is the design and installation of various types of solar electric (photovoltaic) ranging in size from 1KW to 1MW and solar thermal (hot water and heat augmentation) systems across Massachusetts. 

They serve residential, commercial, non-profits, carports, and ground mounts. Sunbug solar has designed and installed over 2400 solar systems in Great Barrington and  Cape Cod. Their team members are certified by NABCEP. The company has generally positive reviews.



Sunbug Solar Services And Features

Sunbug Solar Products: 

Sunbug is a unique solar company that designs and installs quality solar systems for residential and commercial customers. To work and deliver efficiently, they use the following: 

Solar Panels: Due to differences in shapes and sizes of solar panels, Sunbug uses a customized system that perfectly suits each client’s needs. A typical solar electric residential system is 5 to 10 kilowatts in size and is very durable.

Solar Thermal Panels: Sunbug designs and installs solar thermal Panels which convert cold, chilly water to steamy hot water with glycol. They have 75% efficiency, and reviews indicate that customers are satisfied with the workability of the thermal panels. 

Solar Thermal Tank: Sunbug installs solar thermal tanks to help reduce customers’ utility bills for making hot water. This unique add-on gives Sunbug a competitive advantage and offers a good long-term investment for clients.  

Pest Abatement: Sunbug provides Critter guards, which thwart the onslaught of wayward birds and rodents. This is a value-added service that is done during system installation.

Snow Abatement: They also install solar snow guards for your system to prevent snow accumulation.


Sunbug Cost

Sunbug’s cost for design and installation is quite affordable, and the customers have attested that they get good value for their money in the review section. Sunburg strives to ensure that its customers can easily buy their solar products by providing different means of enabling customers to purchase the solar system even when they can’t afford a direct purchase. Sunbug has different solar loan systems for customers, which they can refund on a monthly basis. They also offer a residential solar lease which enables customers to go solar without an upfront expense. Customers can make smart revenues. The direct purchase has an internal rate of return of 15-30%, and the paybacks are done within 3-6 years. With this, clients can amass a lifecycle savings of $10,000 within 30 years. 

Since Sunbug’s design system complies with the State and Federal government regulations, they have implemented an incentive of 15% and 26% tax credit offered by the State and Federal governments of Massachusetts, respectively. From reviews, customers are happy and satisfied with Sunbug’s pricing system.


Sunbug Legitimacy

Sunbug is legitimate; these are evidence to prove its legitimacy;

  • They are very transparent. Their contact details have been verified, and the details on their official website are the same as those on their Facebook page and other social media channels. 
  • Sunbug has been a Certified B Corporation since 2018; this means they’ve met higher social and environmental performance standards, transparency, and accountability.
  • The staff of Sunbug solar are certified by The North American Board of Certified Energy Practitioners (NABCEP).
  • Sunbug certifies all their residential solar systems through Pearl, a certification for a home’s healthy, energy-efficient, and renewable features.
  • Sunbug has been accredited by Better Business Bureau (BBB) since 2009 after earning an A+ rating.
  • Sunbug has been accredited by The Massachusetts Clean Energy Center (MassCEC)

They have also been accredited by The Massachusetts Department Of Energy Resources (DOER)

  • From the numerous customer reviews gotten, Sunbug is a trustworthy company.
  • According to customer reviews on one of the review sites, clients are amazed by their friendliness, speed, and accuracy when delivering a job.


Sunbug Maintenance

Sunbug makes provision for full-time maintenance and monitoring services for their customers. They have a full-time customer service team to ensure that disruptions to their customers’ solar systems are both infrequent and of short duration. Sunbug has different ways of maintenance and different methods of monitoring. Their residential inspection services include rectification of solar modules, wiring, electrical conduits, racking, accessible mounting components, electrical equipment, inverter, etc.

Customers attest that their approach is very flexible, and they align their work schedules to suit the needs of their clients. Their phone lines and emails are always open for client queries and complaints. For maintenance, they offer corrective maintenance to correct unplanned problems like electrical issues, inoperable equipment, reduced performance, monitoring outrages, weather-related damage, Critter-related issues, etc., and they strive to restore full operation to the system in a timely fashion. They also have preventative maintenance, which is the solar system’s physical inspection and electrical assessment.

Sunbug offers a 10-year installation workmanship warranty for every solar system they install for residential customers, 10 years’ warranty on installation, a 10 to 25 years panel manufacturer Product warranty, 10 to 25 years warranty on inverter manufacturing, and 25 years panel manufacturer output warranty. 

For the monitoring aspect, Sunbug partners with some solar monitoring agencies that constantly update their web services to give customers the best possible experience. They are; the Inverter monitoring team; they measure all the voyages coming from the solar panels and the grid and monitor their device constantly (inverter). Most times, their services are free. They offer Revenue Grade Meters built specially for high accuracy monitoring, especially when there is no internet service at the location where solar panels are installed. 



The SolarEmpower view:

Sunbug offer good value to their clients, and their products and services are pocket-friendly. They have consistently offered unique services for 10+ years.



Contact Details:

2A Draper Street Woburn, MA 01801

66 Westfield Industrial Park Road, Westfield, MA 01085

(617) 500-3938

(413) 884-1000

[email protected]

Industry Certifications

ASES – American Solar Energy Society
ASES – American Solar Energy Society

Service Types

Solar Panel Installation

Service Areas

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Is Sunbug solar dependable?

Absolutely! From our analysis, Sunbug is a trustworthy solar panel company known for its excellent services and ability to deliver.

Do Sunbug provide good service

From the reviews of customers from numerous sites, Sunbug has been offering top-notch services since 2009.

Can Sunbug provide proper maintenance?

Customers have attested that Sunbug's maintenance is one of the best they've seen. They have set things in place for good and quality maintenance.

Can Sunbug be recommended?

Definitely! Numerous customers have recommended Sunbug due to its uniqueness in providing quality service.

SunBug Solar Solar Details

411A Highland Avenue Suite 312
Somerville MA

SunBug Solar User Reviews

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Lord Harrington
Lord Harrington
March 8, 2023
If you’re looking for renewable…
If you're looking for renewable energy and professional and friendly service. Sunbug Solar is the company for you. The staff will cater to your needs.
Robert Viola
Robert Viola
August 30, 2022
I made one move and…
I made one move and one decision and that was to get my panels installed by Sun Bug. This was the last move or decision I had to make. It was done flawlessly, on time and without any surprises!!
I was constantly informed of what was happening and at what time and Sun Bug was true to their word with everything.
I started in April and within a few weeks EVERYTHING was completed and I was producing power.
My neighbor did the same thing with another company and after 2 months he had to get involved and his leg work was endless and still not complete after 3.5 months!!
Go with the Bug!!
Robert Betti
Robert Betti
July 19, 2022
We have been a customer…
We have been a customer of SunBug since 2015 !

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