Sun Solar Overview
Sun Solar is a solar energy solutions provider headquartered in Springfield, Missouri. With over a decade of experience in the solar industry, Sun Solar has enjoyed steady growth over the year and has expanded its reach to five states in the US.
Sun Solar offers services to both residential and commercial customers, and uses a full-service, turnkey approach to providing these services. The company has completed more than 4000 solar installations across Missouri and neighboring states and has assembled an impressive portfolio along the way.
Sun Solar Services and Specifics
Sun Solar systems use n-type or p-type monocrystalline solar panels.
Specific Solar Panels Offered
Based on our findings from external databases, Sun Solar installs solar products from the following solar manufacturers:
Jinko Solar
Jinko Solar is a solar panel manufacturer that sells and distributes its solar products to utility, commercial, and residential customers in multiple countries. In the US, the Eagle G4 is Jinko Solar’s most efficient panel at the time of writing. The G4 has a maximum module efficiency of 21.16%.
Hanwha Q Cells Solar Panels
Hanwha Qcells ranks among the top four global suppliers when it comes to producing high-efficiency solar cells and module shipment, which is an incredible achievement that enables them to remain competitive in the international market. While their price may lean on the higher side of the cost spectrum, customers can rest easy in the knowledge that their investment is being placed in one of the best solar companies and product lineups around.
SMA Solar Panels
SMA has installed over 50 gigawatts of solar products globally and is ranked as a top-three inverter company worldwide. These panels carry the title of “German Engineered” and are designed according to strict specification to ensure optimal performance and durability.
SolarEdge Solar Panels
SolarEdge solar panels are equipped with the company’s own Power Optimizers that are specifically designed for maximum energy production, easy installation, and easier servicing
Tesla
Sun Solar offers Tesla Powerwall power storage systems for off-grid installations so you can store solar energy generated, assuring power even in the event of a grid outage. Each Powerwall holds 12.2 kWh of usable capacity and maintains a 10% reserve so that when the power goes out, the battery has enough power to turn your solar on to get the battery recharged when the sun comes up the next day.
Specific Types of Solar Offered
Sun Solar LLC offers grid-tied and off-the-grid installations to customers in Missouri and surrounds. They handle the following types of solar projects:
Residential Solar: Sun Solar provides solar panel solutions for all types of homes. They help clients assess their home for the appropriate size of solar system, the amount of available space they have, and the style of installation they prefer to determine which solar installation option would work best for them.
Commercial Solar: This service is designed for business organizations. It targets business owners who wish to opt for more economical energy-saving strategies to maximize profit long term while reducing their monthly energy bills right away.
Additional Services:
- Roof Mount Solar
- Ground Mount Solar
- Pergola Solar
- Carport/Canopy Solar
Energy Efficient Solutions: This service is handled by a division of Sun Solar called Smart Energy Solutions. They provide energy-saving alternatives, focusing on reducing energy consumption before its production. Energy efficiency experts from the company assess your home or business and help discover how to save up to 20% on energy expenses.
Installation costs and process
Costs
The average cost of solar panels in Missouri is between $2.35 and $3.17 per watt. This means that a solar system that is 5 kilowatts in size would generally cost between $11,000 – $16,500 to install. Sun Solar does not advertise a specific cost for its solar installation since its system’s costs vary depending on factors such as the design, size, and materials used.
When SolarEmpower looked over the company’s vast amount of customer reviews, there was no mention of how the company compares to competitors in terms of pricing, but there was a trend of customers saying that the company’s sales process is top-notch and that the salespeople are not pushy.
Here’s an example:
| “Extremely satisfied with my decision to have Sun Solar out. Everything has been simple and easy on my end. Nathan Hill was real, real patient and always had an answer without the sales spin, I had even asked more questions through texts and got answers immediately. Definitely no complaints.” |
However, it is worth noting that with over 350 reviews, the company has also received several negative reviews with customers citing a rude and unprofessional office team, and poor after-sales support.
Sun Solar offers a variety of solar financing options for property owners in Missouri and beyond:
- Solar Lease: Low monthly payments to add solar to your home or business. Optional buyout after year 7 of leasing.
- Solar Loan: You can apply for a loan through your local bank or credit union or explore Sun Solar’s loan options, allowing you to finance your solar system even if you cannot purchase it outright.
- Solar Purchase: With Sun Solar, you can pay off your solar system with cash upfront. Tax credits and rebates will help offset the cost over time.
- HERO: HERO financing is based on the equity in your home and debt payment history, meaning that a low credit score is not an immediate disqualifier. Missouri is a HERO-approved area and customers can apply for a no-money-down, fixed-rate financing program.
- PACE: Through the Property Assessed Clean Energy (PACE) program, businesses in participating areas can pay for their solar system through their property tax, allowing repayment for up to 20 years on a fixed-rate loan.
- Referral Program: Sun Solar pays customers and non-customers $1,000 for each referral that results in an installed solar system.
Legitimacy
Sun Solar is a legitimate company:
| Sun Solar has been registered and licensed to operate in the state of Missouri and five neighboring states since 2012. |
| Sun Solar has been BBB accredited since 2013. |
| Sun Solar has completed over 4,000 solar projects across Missouri and surrounding states. |
| The company’s solar engineers are NABCEP-certified. |
| The company CEO is Caleb Arthur, a solar professional with over a decade of experience in the solar industry. |
Awards and accreditation:
- Certified Member – Missouri Solar Energy Industries Association (MOSEIA).
- Certified Member – Solar Energy Industries Association
- Certified Member – National Association of the Remodeling Industry
- Certified Installer – Tesla Powerwall
- Manufacturer Certifications – SMA
Based on these findings, we are confident to say Sun Solar is a fully registered and legitimate company.
Maintenance
Sun Solar advertises an attractive set of warranties combined with after-sales support to assist with all servicing and maintenance requirements. The warranties include 25-year cover for solar panels and inverters, 25-year workmanship cover, up to 30 years of power output guarantee, and a 10-year cover on the Tesla Powerwall.
While these warranties do look extremely good on paper, we should mention that many customer complaints have been directed toward Sun Solar’s after-sales support. It has been said severally that the maintenance team is difficult to reach and terrible with their scheduling.
| Key Points | |
| Solar Panel and Inverter Warranty | 12-25 Years |
| Workmanship Warranty | 25 Years |
| Power Production Guarantee | 25-30 Years |
| In-house contractors | Yes |
| Free Consultation | Yes |
Customer service
Based on feedback and research, we discovered the cause of Sun Solar’s poor maintenance services might be a result of being understaffed. We will point out that while the negative reviews do exist, they were significantly outweighed by the positive ones.
The SolarEmpower View
Sun Solar has grown rapidly in recent years and has become a well-recognised name in the solar industry of Missouri and surrounding states. With more than 300 reviews and over 4,000 projects completed, the company is as legitimate as they come. However, there are a few concerns about the company’s processes, specifically regarding after-sales care and ongoing maintenance, which we urge potential customers to keep in mind if they decide to use this company.
Provided their maintenance process suits your expectations, Sun Solar is a fair choice to consider for your solar needs in Missouri.
| 💲Cost: 7/10 | ✅Legitimacy: 10/10 |
| ⭐️Quality: 6/10 | 📞Customer Service: 5/10 |
