Sumintra is a small-sized but well-reputed business, based in Philadelphia, Pennsylvania. It also extends its services to the states of New Jersey and New York. Sumintra began in 2004, when its system designer explored the solar industry, and started to install solar systems by 2007. As for its revenue, it has done well and generated less than $5 million.
Sumintra is focused on customer service, as well as the quality of their solar installations, which come in different types. Aside from installations, Sumintra also offers repairs should performance issues arise, create designs such as plans and permits, as well as work with inspectors and utility companies. Their status as a competent service provider is evidenced by various reviews from customers, who say that the cost comes at reasonable prices.
Sumintra designs and installs solar electric systems, as well as solar water heating systems. Aside from this, they also offer financing, construction, and maintenance.
Solar Roof-Mount System: Sumintra provides the traditional solar roof-mount systems for installment for residential homeowners and certain businesses.
Solar Ground-Mount System: Sumintra provides the less traditional but scalable solar ground-mount systems for large-scale purposes.
Solar Carport System: Sumintra provides solar carport systems for installment for residential homeowners.
Battery-Backup System: Sumintra provides battery-backup systems as storage from power obtained with solar systems or electrical grids.
Sumintra also empowers customers by educating them on deciding the proper systems for their unique needs. Between the choices of string inverters, microinverters, power optimizers for directing power, to lead or lithium batteries for power, Sumintra informs customers of the right choice to make. Their first step starts from a single phone call to discuss all available options.
Sumintra’s costs is initially determined by how much electricity the customer uses, as established in an electric utility bill. After knowing the information, they will give a ballpark price after viewing online satellite imagery of the customer’s installation site. However, the ballpark price may change once a personal visit to the site is done. Hence, the cost for installation, repair, and maintenance of Sumintra’s systems will differ for each customer.
In terms of prices offered, Sumintra’s customers consistently share that the company provided the most reasonable bids and made decisions that resulted in big savings. The customers also share about the cost and quality return of their systems, saying that Sumintra’s installations stay secured to unconventional homes, and generate enough power to keep electrical bills at nearly zero. With financing, customers recommend Sumintra, especially if there are no plans to finance or lease the installations. Sumintra only accepts one type of payment option: checks.
As a company, Sumintra supports its legitimacy with a staff comprised of licensed electricians and plumbers. They are also fully insured and certified to perform the wide range of services that they offer. One of Sumintra’s certifications is a NABCEP certified installer on their staff. They also have eco-friendly accreditations and warranties. Aside from these, Sumintra’s legitimacy is solidified by reviews from verified sites and customers.
Customers describe Sumintra as an excellent service provider, from start to finish. They are on time when it comes to scheduling, are flexible with time and prices, as well as easy to contact. In terms of support, Sumintra is consistently said to be always responsive, conscientious, and goes beyond expectations to ensure smooth installations. Customers are happy with their attention to detail, excellent communication throughout the installation process, and passion with solar systems.
While Sumintra offers warranties on their own, customers share that the company goes above and beyond to take advantage of other system’s warranties. They report that Sumintra would check if their system was still under warranty, and convince manufacturers to send replacements. Its owner, Anil Babooram, frequently receives praise due to his extensive knowledge, initiative with informing customers, and personalized approach to installments. His team also receives praise for being professional and cleaning up after themselves.
Sumintra comes highly recommended, and it’s evident that they receive customers from word-of-mouth. Despite being a small company, customers commend them for being able to install large systems. They are even described as rare contractors, with their quick responses to inquiries, and being helpful at all stages of their service. When it comes to maintenance, it seems that Sumintra takes extra steps to insure happiness for all its customers.
The SolarEmpower view
Despite being a small business, Sumintra has proven itself to be capable of delivering excellent service, maintaining constant communication, and going beyond expectations. Their focus on customer service and quality of solar installations is reflected by great reviews from customers across different websites. Overall, SolarEmpower gives Sumintra a high rating of 10.