Star Power Systems Overview:
Star Power Systems is a small private company that specializes in solar panels. It is based in San Jose, California, and commenced trading in October 2020. Despite only being fully established this decade, the company has successfully carried out jobs in over 30 cities within the state. The company has six employees.
Star Power Systems sells its products and services to residential consumers, the majority appearing to be private homeowners and families. They have a positive relationship with their clients, which can be seen in review databases; one site has 95% of reviews rating them at 5 stars, along with one 4-star rating that mentions a minor complaint.
Star Power Systems Services and Specifics:
Solar Panels and Services Offered by Star Power Systems:
The company oversees every part of the process from quotes and surveys to installation and warranties. They offer the following:
Star Power Systems offer solar panels manufactured by Jinko Solar and Silfab Solar, and they believe their panels to be the best available in the industry. The company offered LG panels.
Jinko Solar offer solar panels powered by P-type, N-type, and TOPCon cells. They can produce between 350W-620W and have a high efficiency rating of 19.9%-22.3%.
They are cheaper than the competition at a low to medium price point yet retain high quality.
Silfab Solar offer quality solar panels that are made of P-type and N-type cells. They have a moderately good efficiency rating of 18.9-21.4% and produce between 275W-490W.
The company offers a range of batteries to add to their solar panels. It is an added extra, so has an additional cost. However, the batteries should last for ten years and act as a backup during peak periods or power cuts. Reviewers lauded the team’s advice, so our experts would feel confident requesting more information from StarPower as customers.
There are three types of inverters for customers to choose from as part of the installation. The available inverters are string inverters with optimizers, micro inverters, and hybrid off grid inverters.
The company does not offer any heating, ventilation, or air conditioning services.
Installation Costs and Process:
Star Power Systems Costs:
Their website does not advertise the cost of an installation upfront. Instead, they give customers the option to book a survey or a quote. They illustrate the process with a clear timeline. Reviewers state that they offer competitive rates and were happy with the prices they paid, stating they got value for money. Our experts would not consider their pricing structure a major drawback.
The company accepts credit card payments, but do not offer any finance plans through third-party loans. They do however give a link to a potential program that can help with costs. Unfortunately, our experts are unfamiliar with the program.
Star Power Systems Legitimacy:
Star Power Systems is registered in California and shows its clear legitimacy with the following:
- The company is licensed to carry out electrical work and installations of solar panels within the state.
- The owner of the company, Matthew Welch, has 8 years of solar panel installation instruction and 13 years of experience in a tech-related role within a different company.
- They have many positive reviews from customers, who would be happy to recommend the company to family and friends.
- Star Power Systems are transparent about their contact details and provide many methods of communication for customers, including email, address, phone number, and e-forms on their website.
Star Power Systems Maintenance:
The company has their contact details clearly displayed on their website. In the review databases that we trawled, users highlighted how simple contacting the company was and how impressed they were with their work ethic, going above and beyond for their clients.
One reviewer said one worker kept going through his lunch break to fix an issue. There was one slightly negative experience with customer service mentioned in reviews, when scheduled work was delayed by a few days, but it seems to be an isolated incident.
Star Power Systems also offer a 10-year service workmanship warranty on top of the manufacturer’s 12–30-year warranty for the panels.
The SolarEmpower View:
Star Power Systems offer a high standard of products and services for residential clients at a competitive price. Clients appear satisfied with the installations carried out. Despite the newness of the company, it is legitimate and can be trusted thanks to the positive reviews and licensing. Customers can expect value for money in the long-term when they save on their energy bills.