Solaura Review 2024 - Is The Price Right?

Installer
Installing solar since 2018
7.9
(Expert Rating Score)

Discover your solar saving potential

Submit
By clicking on "Submit" button you are agreeing to SolarEmpower's Terms of Use
Updated on 2023-08-20

Overview:

 

Solaura Solar is a privately-owned company having a small-sized structure, which focuses on solar power installations while having its site of operation in Atlanta, Georgia. It was set up in 2019 and has gradually attained recognition in its region of operation and neighboring states. They have an expected turnout of $2 million – $3 million in annual revenue while keeping a tightly knitted employee portfolio of diligent and hardworking individuals.

Solaura Solar offers a broad spectrum of improved energy services, providing easy-to-use and affordable solar systems for residential areas, industries, etc. They are driven by the desire to enable their customers to have the best solar power experience, offering excellent services and creating great customer relations in the process.

Solaura Solar Services and Specifics:

Solaura Solar Services:

Solaura Solar offers their customers various solar system services, including solar panel installations and their repairs, inverter services, virtual consultation, off-grid solar system services and ground-mounted systems. All these services are performed by highly skilled professionals, ensuring their customers are fully satisfied.

Specific Solar Panel Offered:

  • Monocrystalline solar panels: Solaura solar panels are mostly monocrystalline, resulting in a life span of 25+ years. They can attract light from high and low-voltage outlets effectively. They are also very proficient in service delivery, with a 20% rating above other panels. It requires minimal room space for its set-up.

Specific Types of Solar Offered:

  • Grid-Tie Solar:  Generally, this type of solar functions by using energy from the power grid to produce electricity. It is pocket-friendly, with its only limitation resting on the failure of the power grid.
  • Off-grid Solar: Just as its name implies, this is a solar panel system independent of a community’s power grid.  Its operations are not affected by power grid failure. There is a limited period for the battery function, which results in more money being spent to acquire more batteries.
  • Hybrid Solar: This solar panel system adopts grid-tie and off-grid principles. It attracts energy from the power grid and sun and has a backup battery to store the energy for later consumption. They are quite expensive.

Solaura Solar Cost:

Solaura solar has a solar panel system suitable for everyone based on their budget.  The option of a yearly payment plan is also made available to their customers. Customers are guaranteed high-quality services as well-educated, highly trained experts perform these solar system installations. In addition, Solaura solar is a good bet for individuals looking to diversify by acquiring solar power services.

Solaura Solar Legitimacy:

Solaura Solar is evidently a legitimate company:

  • Solaura solar is fully licensed to ply its trade in the state of Georgia and its surrounding communities.
  • They are also duly recognized by the Solar Energy Industries Association.
  • Having a healthy relationship with its customers is also a strong indicator of Solaura solar’s legitimacy. The relationship with its customers allows for easy communication with its staff via calls, email, etc., further ensuring transparency.
  • In a bid to give their customers the best services, Solaura solar has partnered with various experts in different fields that will further boost the quality of service they provide. 

Solaura Solar Maintenance:

Solaura solar pays attention to the maintenance of their solar panel systems. They have software in place which they use to monitor the activities of the solar panel systems. All their customers have full access to them in the event of any emergency or complications because they have made themselves easy to get in touch with due to their flexible customer relations.

They have a very responsive customer service that replies to calls and emails communications, which is always a good sign

The SolarEmpower View

 

Industry Certifications

CALESIA – California Solar Energy Industries Association
CALESIA – California Solar Energy Industries Association
Better Business Bureau
Better Business Bureau

Service Types

Residential Solar
Commercial Solar

Service Areas

Select State:

FAQ

Are Solaura Solar Trustworthy?

Solaura solar is a trustworthy company.

Are Solaura Solar good to work for?

Yes, Solaura are a good company to work for, based on employee reviews. 

Do Solaura Solar provide a good service?

They seem committed to giving all of their customers excellent services.

Will Solaura Solar provide proper maintenance?

Solaura solar has created software through which they can monitor the activities of the solar system. 

Is Solaura Solar recommended?

Solaura Solar is well recommended and backed by BBB and SEIA for their work.

Does Solaura Solar provide a free consultation?

Fortunately, individuals seeking to acquire their services will benefit from a free consultation with professionals helping them conclude their choice of the solar panel system.

Solaura Solar Details

Established
2018
Licensing Information

EN215292

Contact
Headquarters
6075 Barfield Rd
Atlanta GA
30328
(833)-258-7597
4.6

Solaura User Reviews

(We try to verify user reviews as much as we can)
Write a Review on Solaura
Your score
Drop files here or Choose files

* You must be a customer of the company. Every review is personally checked by our team before being published.

** We will never sell or spam your email address. Email addresses are collected only for identity confirmation.

Kathy
Kathy
Atlanta, Georgia
August 20, 2023
We were victims of this company
All those who were victimized by this company are banding together to prevent others from falling victim to their fraud. Before signing with them, email [email protected] if you want to talk to other customers who were defrauded by them.
E Pittmon
E Pittmon
Lawrenceville, Georgia
August 20, 2023
Not worth the headache and ultimately higher energy bill
Here's the net results of our experience with Solaura:

  • Energy production that's way less than what we consume on a daily basis (As compared to the consumption report we provided from our electric company. If the sales folks did not catch it, it would have been great if it was reviewed by management to make sure they are delivering what the customers want)

  • Two energy bills which ended up being more expensive combined than before we installed the solar panels

  • Months and months of extremely, extremely bad customer service. The owner told us he terminated his employees who were responsible for this, but we heard through a grapevine that many former employees and contractors remain unpaid.

  • Microinverters not working (we were told they are generating just not reporting?)

  • A perfectly working Enphase battery that we cannot use as backup during an outage because of components that were not installed

  • Bad wiring setup that was corrected by the battery company technician, not Solaura

  • Adders totalling $5.5K that were not delivered

  • No signs of effort to truly fix everything unless pressured or reported. Then they will call to schedule to attempt to fix, but every single time it gets worse. Their own technicians reported how bad the installation was.

  • An 84K loan


Make your own judgement on weather:

  1. The positive reviews are legitimate

  2. It's a good investment based on our experience alone, not to mention all others who had similarly horrible experiences.


For reference, this video is not about Solaura, but our experience is very similar to what is discussed here:

https://www.youtube.com/watch?v=4GWIAv-e9eU
Maria F
Maria F
Atlanta, Georgia
August 20, 2023
Professional Scammers
Solaura did a terrible job in my solar installation. It took almost a year to complete, and I received numerous excuses for the delays. Solaura’s electrician left my electrical box opened with wires exposed with rain coming. This is very dangerous, and I demanded that he return to secure my electrical box. I was afraid of my home catching on fire! Additional promises were made upon his return that were not kept. I called them several times only to be made false promises. My power bill is still very high because I have a very expensive solar loan in addition to my power bill. I have a video & pictures of the poor installation. Justin Hutchins and Deidre Byfield do not keep promises made. They got my signature on the loan docs and disappeared. I do not want any other families to be taken advantage of by them. I highly advice not doing business with Solaura Solar or Solaura, Inc. They start a new company once they are discovered. They operated under the name of BlueSkySolar in Florida before coming to Georgia. There are also BBB complaints regarding their previous company. If you need to hear from other victims, you can email [email protected].
Maria Fonseca
Maria Fonseca
Riverdale, Georgia
August 20, 2023
Scams Customers
Solaura Scams Customers they move from State to State once Justin Hutchins and Deidre Byfield are discovered, they start a NEW Company. They call themselves veterans. They should not be allowed to use this title. They have no integrity, Scams Seniors and Veterans, Installations are poorly done. Some customers had inspections done only to find that their systems were not wired correctly. Batteries were not connected. Still have high Power Bills. Promised Service calls given excuse after excuse why the Service calls are not done. Solaura needs to be closed immediately! Solaura is a Zero! Do not do business with Solaura, Justin Hutchins or Deidre Byfield you will be left with a large Solar Loan and a High Power Bill with no relief in sight.
brian martin
brian martin
May 19, 2023
first the electrician installed them…
first the electrician installed them facing north instead of south, 3 of them fell off the array and broke. company said they would replace broken ones and reinstall the correct direction and haven't yet. That happened in december, they wont answer or return my calls. i just want it fixed. i didnt change the location your installer did and i agreed with him. As for notifying your design team thats on your installer, i dont work for you he should have talked to you when he found the problem. December 22nd 3 panels fell off the array and still nobody has come to fix or replace the panels that are under warranty. All i got from this company are lies and broken promises.
Lonte Pullum
Lonte Pullum
April 18, 2023
Top-notch business excellent service will…
Top-notch business excellent service will refer to family and friends
Aundrea Baker
Aundrea Baker
April 18, 2023
Justin and Dominique were very…
Justin and Dominique were very helpful in explaining the Solar Panels and how they are going to be essential to the future of my (our) future offspring. To be honest they are practically paying for themselves. I’m very happy with them and looking forward to a much better experience when the weather is bad and we still have electricity. ???
Boss Man
Boss Man
April 17, 2023
To be honest, they don’t…
To be honest, they don’t deserve one star. These guys will hire you and fire you with no pay me and two other crews worked for this company, and they have excuse after excuse why they don’t pay my install a manager was a pill popper etc……out there doing jobs that can catch a fire just be ware @ venom god what if your garage flooded the batteries should be 3ft from ground even in picture can’t get it right and they also have a lot of fake reviews up here Justin and Andy are horrible
Nittyink
Nittyink
April 15, 2023
Very professional! Definitely recommend…
Very professional! Definitely recommend
Venom God
Venom God
April 10, 2023
I recently had a fantastic…
I recently had a fantastic experience with Solaura wanted to share my positive review. I installed solar panels in my home last year, and I have to say that the customer service I received from this company was exceptional.

As a customer, I understand that the growth of solar has been unexpected, and this has put a lot of pressure on solar companies. However, despite this, they never stopped answering my calls and was always available to address any questions or concerns I had. Their dedication to customer satisfaction was truly impressive.

The installation process was smooth, and the team worked hard to ensure that everything was done efficiently and to a high standard. They took the time to explain the system to me and answer any questions I had. Since then, my solar panels have been working like a dream, and I'm already seeing significant savings on my energy bills.

I can't recommend Solaura enough. They have gone above and beyond to keep me happy as a customer, and I'm grateful for their hard work and dedication. If you're considering solar panels for your home, look no further than Solaura. You won't be disappointed!

Discover your solar saving potential

Submit
By clicking on "Submit" button you are agreeing to SolarEmpower's Terms of Use