Smart Energy Of New England Inc Overview
Founded in 2008, Smart Energy of New England is a small company based in Colebrook, New Hampshire. The company is into installing, distributing, and designing solar energy systems. Comprising a team of solar professionals, they cater to residential and commercial customers all over New Hampshire, Vermont, and the Bahamas.
With estimated revenues of about $5 million, this company provides a variety of services around renewable solar energy and energy storage. In winter months in New Hampshire, the company extends its services to the Bahamas, where they have adapted their systems to endure the different weather conditions of the Caribbean.
Solar Panels and Services Offered by Smart Energy
Specific Solar Panels Offered
We established that Smart Energy supplies Mage Solar Panels and Solar Edge products.
Mage products offer an industry-best 30-year power warranty and are reliable enough to optimize a maximum yield and return on investment. Their 250-watt panel comes with an efficiency rate of 17.3%.
Smart Energy also supplies products from Canadian Solar, whose panels range in efficiency from 18% to 22%, and they are middle of the range in terms of price. Their product warranty ranges from 12 to 25 years, and the degradation loss is slightly lower than average at 0.55% power loss per year.
Specific Types of Solar Offered
Residential Solar Installations: Specializing in both grid-tied and off-grid systems, Smart Energy designs an appropriate system for your residence. They will also assist you in having a simple net-metering agreement with your utility provider to allow you to sell your excess power in the form of credits for later use. They install ground mount and roof-top solar systems.
Commercial Solar Installations: From a business point of view, installing a solar energy system is a great investment for your commercial enterprise. You are entitled to receive a comprehensive federal tax credit on the system’s total cost. It has been shown that the return on investment on the commercial scale in solar energy is between 5 to 8 years. The company has experience with grid-tied systems for commercial installations, although they have done off-grid for a number of small enterprises.
Installation Costs and Processes
Costs
We could not get a proper perspective on their costs from previous customers, mainly because the company does not have online reviews.
The company offers commercial-grade parts for solar installations at great prices compared to the competition. Their products are manufactured by industry-recognized brand names known for being reasonably priced.
They will provide assistance to obtain federal tax credits and rebates from the PUC and local utilities. It is not clear whether they offer in-house financing options to their customers, but should this not be available; third-party providers can be made use of.
Their emphasis on providing quality installation parts while maintaining reasonable pricing is a good indicator.
Legitimacy
Smart Energy is a legitimate company.
It is:
- Licensed in the state of New Hampshire.
- Transparent with its contact details.
- NABCEP certified installer.
Despite this, there is not much information about the company online. It does have its own website, which is very informative, with its past work posted on it. However, it does not have any online reviews from customers, perhaps owing to the company’s size.
Maintenance
The company believes in building customer relationships and claims to have made friends with its customers over the years. This would suggest an attentive and responsive company. All their services are provided in-house, and they do not rely on third-party contractors for maintenance.
Although there are no customer reviews through which we could appropriately gauge the company’s customer service, they state that they provide guaranteed support for the solar system installation project.
The products they offer have the manufacturer’s guarantee, but we could not find any evidence to support the company’s claim to provide a labor warranty.
The SolarEmpower View
Smart Energy is a unique solar energy systems provider that takes advantage of inclement weather in its home state of New Hampshire to spread its services to the Caribbean. Their ability to adapt their applications to different climates certainly gives them an edge in terms of the capability to have perfect installations in difficult environments.
The lack of reviews from customers is somewhat disappointing, as this deprives us of a method to gauge how their past projects have gone from a customer’s point of view. It is also not possible to give a view of their customer service, as no customers have provided any feedback. Similarly, the quality of their installations only remains informed by their perspective, one that, for obvious reasons, cannot always be taken as the truth.
On the face of it, Smart Energy is a good company, but one that you would have to exercise caution when dealing with.
Contact details
Phone: (800) 608-5840
Address: 4 Titus Hill Road, Colebrook, NH 03576
Email: [email protected]
