PosiGen Review 2024 - LA Solar Specialists?

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Updated on 2023-09-02

PosiGen Overview

PosiGen is a solar design and installation company, headquartered in New Orleans, Louisiana.  The company started out with a central vision of giving all types of families access to affordable solar and energy efficiency to help save on energy costs and improve their lives.

In a post-hurricane New Orleans, the founders of PosiGen reportedly shared the city’s frustration in terms of rebuilding and decided to launch the company to ease this pain. Since then, the company has experienced tremendous success and has expanded its reach to include five states across the US. 


PosiGen Services and Specifics

Solar Panels offered by PosiGen

PosiGen provides solar panels from some of the most trusted solar brands in the world. These include: 


Silfab Solar Panels

Silfab solar panels are designed and manufactured specifically for the North American environment and weather conditions. The company uses advanced robotics and the latest innovations to deliver reliable and high-quality panels with one of the lowest defect rates in the industry.


Hanwha Q-Cell Solar Panels

Hanwha Q Cells is a world-leader in photovoltaic manufacturing, known for delivering high-efficiency solar cells and modules. Hanwha Qcells is a flagship company of the Hanwha Group, which is a Fortune Global 500 firm and a Top 8 business enterprise in South Korea.

The team at SolarEmpower are big fans of Silfab and Hanwha, with both solar panel providers known for their reliability.


Installation Costs and Processes


The average cost of solar panels in Louisiana is between $2.70 and $3.75 per watt. This means that a solar system that is 5 kilowatts in size would generally cost between $13,500 – $18,800 to install. PosiGen does not advertise a specific cost for its solar installation since its system’s costs vary depending on factors such as the design, size, and materials used.

PisGen has over 90 reviews and several state that the company provides affordable solutions compared to most competitors. Here is an example:

“The available plans offered by PosiGen make it possible for everyone to qualify for solar panels at an affordable cost. It seemed too good to be true but, it is all true and all good. Our representative, Alison was (is) the MVP from start to finish in the sales process. And still today, remains on the scene to help in anyway. She is professional, friendly, knowledgeable and made us feel very comfortable and confident in our decision to move forward. The proposal presentation was synoptic and descriptive which was very appreciated. We are positive we made the right decision in choosing PosiGen.”
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In addition, PosiGen offers various solar purchasing and lease options. Their lease package includes the following:

  • Energy Efficiency Upgrades 
  • Easy Monthly Payments
  • System Monitoring
  • No Minimum Credit Requirement

But what about if you want to move while under contract with PosiGen? Fortunately, they provide more than one option for those who need to move while still under contract. The first option entails the new homeowner to take on the agreement along with all obligations.

PosiGen will relocate your solar power system for a flat fee of $750 only during the time of your move.  Alternatively, you can also decide to cancel your lease if you must and you can have the equipment removed for a flat fee of $600.



PosiGen is a legitimate business:

PosiGen has been registered in the state of Louisiana since 2007.
The company is BBB accredited with an A+ rating.
PosiGen has installed over 22,000 solar panels since 2012.
The company holds a NABCEP Certification.
The company’s CEO is Thomas Neyhart who was named one of Goldman Sachs’ 100 Most Intriguing Entrepreneurs of 2014 .
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Awards and Accreditations:

  • Certified Member – Solar Energy Industries Association
  • Certified Member – Solarize Connecticut
  • Manufacturer Certifications – SolarEdge

PosiGen does not disclose specific information on its equipment and workmanship warranties, where these warranties should ideally and generally protect you (the customer) against any and all possible defects and errors.

However, the company did receive 100$ million of seed funding in early 2022, pointing towards some legitimacy.



This is where PosiGen seems to lack to some extent. The company is generous in offering life-long maintenance and monitoring for customers that opt for their lease option; however, solar purchasing customers only receive a 12-year system monitoring service.

The company does not state what the 12-year monitoring service includes, nor does it specify the cost of repairs. A workmanship warranty and performance guarantee are also key factors that the company fails to mention, which leads us to believe that these are not covered. Thus customers may have to rely on third-party companies for these services, which could be costly.

When we look at the customer reviews relating to maintenance, it raises a few concerns with several customers explaining that the company is difficult to contact and have reported issues with the installation, such as damage to roofs, etc.

With these issues combined, we suggest that potential customers exercise caution when using this company, and to ensure that they discuss these factors with the company before making a final decision.

Key Points
Solar Panel Warranty 12 – 25 Years
Workmanship Warranty Unspecified
Power Production Guarantee Unspecified
In-house contractors Unspecified
Free Consultation Yes
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The SolarEmpower view

One of PosiGen’s greatest attributes must be their flexibility in payment options. However, in the shadow of a large number of negative customer complaints left online, one should definitely give it a second thought if considering to go with this company. There are several solar companies in the same territory and it is advisable to compare with a few before proceeding.

💲Cost: 7/10 ✅Legitimacy: 8/10
⭐️Quality: 6/10 📞Customer Service: 5/10
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Industry Certifications

CALESIA – California Solar Energy Industries Association
CALESIA – California Solar Energy Industries Association
Better Business Bureau
Better Business Bureau

Service Types

Residential Solar
Commercial Solar
Energy Monitoring System


Which states does PosiGen offer its services to?

The company provides its solar and related services in most areas across Louisiana, Connecticut, Mississippi, Philadelphia, and Massachusetts.

How many employees does PosiGen have?

The company has over 200 employees across all its service locations.

What is PosiGen’s customer review rating?

The company has a relatively poor customer rating of 3.5 stars from over 170 reviews.

PosiGen Solar Details

819 Central Ave. Suite 210
New Orleans LA

PosiGen User Reviews

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JonGunnar Gylfason
JonGunnar Gylfason
April 7, 2023
They finished installing in December…
They finished installing in December and started charging me right away. The system is still not working and we are in April.

Can't get a hold of anyone and emails aren't answered. And it's been like that ever since I signed the contract.
Marsha Buras (Selling the Gulf Coast)
Marsha Buras (Selling the Gulf Coast)
March 28, 2023
Great service and explanation of…
Great service and explanation of the process
Hans Allen
Hans Allen
March 21, 2023
We’ve only had our system…
We've only had our system for a few months, so it's hard to give a complete view of the services, but so far the communication has been good and whenever we've had an issue support has been timely, professional, and helpful. Any issues we've had have been resolved in a positive and timely manner.
Kuo-pao Yang
Kuo-pao Yang
March 20, 2023
I am glad to have…
I am glad to have an excellent service today.
Mark Ellingotn
Mark Ellingotn
March 11, 2023
POSIGEN LIES… Posigen refused to…
POSIGEN LIES… Posigen refused to honor their contract to maintain and periodically clean the 12 solar panels installed for a period of five years. The representatives were condescending, rude and confrontational. Throughout this nightmare I maintained dignity and respectful. Solar panels worked at %13 of contract capacity… dropping to %09 after one maintenance. I paid out contract ($1200.00) and requested solar panels removed scheduling a dated for removal. The contractor nor Posigen called to inform me of rescheduling. And never called when they came to my property and removed the panels. My roof is damaged and many brackets were left attached to my roof. POSIGEN LIES!!!
Osiris Jeffries
Osiris Jeffries
March 8, 2023
I had trouble w the…
I had trouble w the City of New Orleans ( how shocking right?!) but PosiGen helped me to fix my problem n got them re- installed after Ida. I’m very appreciative to Sharon she was a dog w a bone! Love PosiGen and their staff is amazing!
Andre Debose - NOAA Federal
Andre Debose - NOAA Federal
March 1, 2023
Yes, I have had service…
Yes, I have had service with Posigen for 3 months and there is no difference in my bill. My bill is consistently $376 or so a month. My neighbors have the same service through you all and have a larger house and are like paying $8 a month since installation. Also, I was written and call and sent equipment for a new regulator to be installed over a month ago and no one has called anymore to let me know when installation would be nor why my bill is still high.
Dennis Berry
Dennis Berry
February 28, 2023
I do not recommend this…
I do not recommend this company at all. No one knows what is going on. I caught them in so many lies during the process of getting our panels installed. I did find one lady that was very helpful during the process of installation only. The app does not work and the one that Posigen said to use will not work either. If you plan on getting solar go with someone else. Bad mistake.
James Hartfiled
James Hartfiled
February 2, 2023
Connor was very professional I…
Connor was very professional I really like the Feller!!! Don't have any photos ? ?
Vicki Barry
Vicki Barry
January 28, 2023
Chris was good at explaining…
Chris was good at explaining and anwering questions.

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