PosiGen Overview
PosiGen is a solar design and installation company, headquartered in New Orleans, Louisiana. The company started out with a central vision of giving all types of families access to affordable solar and energy efficiency to help save on energy costs and improve their lives.
In a post-hurricane New Orleans, the founders of PosiGen reportedly shared the city’s frustration in terms of rebuilding and decided to launch the company to ease this pain. Since then, the company has experienced tremendous success and has expanded its reach to include five states across the US.
PosiGen Services and Specifics
Solar Panels offered by PosiGen
PosiGen provides solar panels from some of the most trusted solar brands in the world. These include:
Silfab Solar Panels
Silfab solar panels are designed and manufactured specifically for the North American environment and weather conditions. The company uses advanced robotics and the latest innovations to deliver reliable and high-quality panels with one of the lowest defect rates in the industry.
Hanwha Q-Cell Solar Panels
Hanwha Q Cells is a world-leader in photovoltaic manufacturing, known for delivering high-efficiency solar cells and modules. Hanwha Qcells is a flagship company of the Hanwha Group, which is a Fortune Global 500 firm and a Top 8 business enterprise in South Korea.
The team at SolarEmpower are big fans of Silfab and Hanwha, with both solar panel providers known for their reliability.
Installation Costs and Processes
Costs
The average cost of solar panels in Louisiana is between $2.70 and $3.75 per watt. This means that a solar system that is 5 kilowatts in size would generally cost between $13,500 – $18,800 to install. PosiGen does not advertise a specific cost for its solar installation since its system’s costs vary depending on factors such as the design, size, and materials used.
PisGen has over 90 reviews and several state that the company provides affordable solutions compared to most competitors. Here is an example:
| “The available plans offered by PosiGen make it possible for everyone to qualify for solar panels at an affordable cost. It seemed too good to be true but, it is all true and all good. Our representative, Alison was (is) the MVP from start to finish in the sales process. And still today, remains on the scene to help in anyway. She is professional, friendly, knowledgeable and made us feel very comfortable and confident in our decision to move forward. The proposal presentation was synoptic and descriptive which was very appreciated. We are positive we made the right decision in choosing PosiGen.” |
In addition, PosiGen offers various solar purchasing and lease options. Their lease package includes the following:
- Energy Efficiency Upgrades
- Easy Monthly Payments
- System Monitoring
- No Minimum Credit Requirement
But what about if you want to move while under contract with PosiGen? Fortunately, they provide more than one option for those who need to move while still under contract. The first option entails the new homeowner to take on the agreement along with all obligations.
PosiGen will relocate your solar power system for a flat fee of $750 only during the time of your move. Alternatively, you can also decide to cancel your lease if you must and you can have the equipment removed for a flat fee of $600.
Legitimacy
PosiGen is a legitimate business:
| PosiGen has been registered in the state of Louisiana since 2007. |
| The company is BBB accredited with an A+ rating. |
| PosiGen has installed over 22,000 solar panels since 2012. |
| The company holds a NABCEP Certification. |
| The company’s CEO is Thomas Neyhart who was named one of Goldman Sachs’ 100 Most Intriguing Entrepreneurs of 2014 . |
Awards and Accreditations:
- Certified Member – Solar Energy Industries Association
- Certified Member – Solarize Connecticut
- Manufacturer Certifications – SolarEdge
PosiGen does not disclose specific information on its equipment and workmanship warranties, where these warranties should ideally and generally protect you (the customer) against any and all possible defects and errors.
However, the company did receive 100$ million of seed funding in early 2022, pointing towards some legitimacy.
Maintenance
This is where PosiGen seems to lack to some extent. The company is generous in offering life-long maintenance and monitoring for customers that opt for their lease option; however, solar purchasing customers only receive a 12-year system monitoring service.
The company does not state what the 12-year monitoring service includes, nor does it specify the cost of repairs. A workmanship warranty and performance guarantee are also key factors that the company fails to mention, which leads us to believe that these are not covered. Thus customers may have to rely on third-party companies for these services, which could be costly.
When we look at the customer reviews relating to maintenance, it raises a few concerns with several customers explaining that the company is difficult to contact and have reported issues with the installation, such as damage to roofs, etc.
With these issues combined, we suggest that potential customers exercise caution when using this company, and to ensure that they discuss these factors with the company before making a final decision.
| Key Points | |
| Solar Panel Warranty | 12 – 25 Years |
| Workmanship Warranty | Unspecified |
| Power Production Guarantee | Unspecified |
| In-house contractors | Unspecified |
| Free Consultation | Yes |
The SolarEmpower view
One of PosiGen’s greatest attributes must be their flexibility in payment options. However, in the shadow of a large number of negative customer complaints left online, one should definitely give it a second thought if considering to go with this company. There are several solar companies in the same territory and it is advisable to compare with a few before proceeding.
| 💲Cost: 7/10 | ✅Legitimacy: 8/10 |
| ⭐️Quality: 6/10 | 📞Customer Service: 5/10 |
