PEG Energy Review 2024 - A Local Choice?

Peg Energy LLC Overview

About Peg Energy LLC

Peg Energy LLC is a solar panel design and installation company that is locally based in Laredo, Texas. Founded in 2015, the company provides its services to residential and commercial customers with the goal of driving positive economic and environmental change within its community.

Peg Energy has experienced steady growth and employs between 15 – 20 full-time staff in 4 locations across Texas. In 2022, the company launched its subsidiary, Peg Energy Franchising LLC, which was created to offer a franchising opportunity to independent contractors across the US.

Solar Panels and services offered by Peg Energy LLC

Specific Solar Panels Offered

Peg Energy only uses tier-one products in its solar system installations. Here is an overview of the brands they feature:

REC Solar Panels

REC’s solar panel quality is supported by stringent internal testing, third-party certifications and endorsements, and an industry-leading low warranty claims rate. With around 26 million panels produced, REC has become the largest European brand of solar panels, has a solid foundation, and a bright future in the solar industry.

Tesla Solar Panels

Tesla solar panels are designed to be highly efficient, delivering maximum solar production year-round, even on roofs with complicated angles. Tesla’s Powerwall can also be bundled with solar, allowing customers to generate clean energy and store it for use anytime.

SunPower Solar Panels

SunPower ranks as the number 1 solar panel in terms of efficiency, making it the most powerful panel currently available. Peg Energy is one of only two certified installers in the state of Texas who are able to bring this technology to its customers.

Specific Types of Solar offered

Peg Energy offers two main categories of solar systems: residential and commercial. 

Residential Systems: PEG Energy has helped more than 1,500 South Texas homeowners switch to renewable energy. The company’s clients save on average between 20%-30% from their energy costs by going solar.

The company aims to tailor each system to fit its customers’ goals and needs by using well-known solar panel manufacturers with extensive ranges of solar systems. 

Commercial Systems: Peg Energy’s design team consists partly of researchers who aim to provide the best solution possible and work with local businesses to create more sustainable work environments.

The company’s commercial solar projects have created huge value for its customers by allowing them to pair solar panels with an energy storage system to keep their businesses powered in the event of an outage. 

Additional services

Customers of Pep Energy are also able to make use of the following additional services offered by the company:

Roofing Services – Pep Energy is well-versed in all roofing systems and offers end-to-end maintenance and insulation services for all types of roofs.

Battery Storage – Pep Energy offers industry-leading solar-plus-battery solutions that automatically detect outages and power on by itself without interrupting energy.

Mounting – When working on setting up solar panels, the company provides a choice between rail and rail-less mounting options that are custom designed to maximize exposure to the sun and look good as well. 

Inverters – Peg Energy recommends Enphase inverters. Each Enphase panel is equipped with its own microinverter to ensure that every panel is continuously producing to its max capacity.

Installation costs and process

Costs

The company does not provide its exact pricing online. Upon requesting a free estimate, Peg Energy will allocate one of its solar specialists to reach out and help the customer design a system that fits their needs.

Thereafter, the company will schedule a solar presentation to review the customized design and pricing options. There is also a refer-a-friend benefit available to existing customers that allows them to earn up to $500 for each successful installation completed from their referrals. 

Of the sources that we scoured, we managed to find 76 reviews for the company. Among the review comments were several mentions of Peg Energy offering competitive prices when compared to its competitors. Here’s an example:

Legitimacy

Peg Energy is legit. Here are some of their accreditations:

In addition to its accreditations, Peg Energy also displays an extensive portfolio of its previous work – consisting of residential and commercial projects – on its website.

Maintenance

• The company uses its own extensive network of contractors to perform its services and does not outsource any of its work. 
• Depending on the brand of solar panels used, the company’s PV systems are covered by manufacturer warranties of between 25 – 30 years.
• Every PEG energy install comes standard with 25-year warranties for workmanship, performance, and roof penetration. 

Among the customer reviews were 10 (13%) with ratings of less than 3*. Three negative reviews were related to post-installation delays, mainly around maintenance services. 

Customer Service (Review Analysis)

Of the 10 negative reviews, three were from customers that had provided a review for the wrong company; therefore, the company received seven negative responses. The customer feedback also indicates that the company is partnered with an energy provider directly, which provides several unique benefits to the customer, especially with regard to connecting their new solar system to the grid.

The SolarEmpower View

SolarEmpower views Peg Energy as part of the higher-tier solar companies in South Texas and has assembled an impressive portfolio of successful project completions. 

While the issues raised by previous customers around ongoing maintenance make up a relatively small percentage, they cannot be ignored and indicate that future customers should clarify the terms of ongoing maintenance with the company to minimize any issues later on.