Overview
Optimum Solar Group is a small solar panel supply and installation company based in St. Paul, Minnesota. As a relatively newly formed, privately owned business, they are fully certified in good standing with the Minnesota and Utah State business authorities.
The company aims its products and services at residential homeowners mainly, however its services are available to commercial property owners as well. Optimum Solar Group bases its business model on continued referrals and targeted marketing activities while maintaining ongoing relationships with its existing customers. The company is fairly well reviewed, having received 45 reviews across two sites, achieving 4.7* and 5* respectively.
Optimum Solar Group Services and Features
Optimum Solar Group Products
Optimum Solar Group provides its clients with customized solar plans and installations catered to their homes, financial situations, needs, and wants. Here is an overview of the services they offer:
Residential Solar Panel Installation – Optimum Solar Group is a solar panel installer and focuses its attention on its service delivery as a contractor. The company has partnered with leading solar providers to assist its customer’s with sourcing the most affordable options.
Commercial Solar Panel Installation – Optimum Solar Group aims to work with businesses in creating more sustainable work environments while assisting them to lower operational costs and increase savings.
Financing services – Optimum Solar Group can assist customers with securing financing for their solar system through their financing partners.
Optimum Solar Group offers its services predominantly in Minnesota and Utah. However, the company uses local installers in different states, therefore, they can also assist customers in ID, CO, UT, NV, IL, TX, FL, MO, CA, AZ, NY, and WI.
Optimum Solar Group costs
The company requires conducting an evaluation to provide their price and does not advertise any prices online. In addition to this obligation-free evaluation process, the company also offers an online estimation and purchasing service that allows customers to receive a quote and confirm their purchase without the need for a face-to-face consultation. Based on their reviews, 5 of the 45 customers (11%) indicated that the company’s price was extremely competitive when compared to other companies. Optimum Solar Group offers several financing options to its customers based on their financing needs while also providing a referral bonus that allows referees to earn up to $500 per successful installation.
Optimum Solar Group Legitimacy
We view Optimum Solar Group as a legitimate company. Here’s why:
| Optimum Solar Group is a registered member of the Minnesota and Utah State Business Registers since 2019 and 2020 respectively. |
| The company is certified in good standing with the relevant regulatory authorities since its incorporation. |
| Optimum Solar Group is transparent about its contact details and provides its location, contact number, and a contact request form on its website. |
| The company is not BBB accredited. |
| Optimum Solar Group is not accredited by the North American Board of Certified Energy Practitioners (NABCEP), however, they enlist the services of installers that do possess this accreditation. |
| The owner Matthew Crowell and his partner Marshall Manley are mentioned in most customer reviews which suggests that they are personally involved in each project. |
Optimum Solar Group Maintenance
According to the customer reviews, the majority of customers describe Optimum Solar Group to provide excellent customer service throughout the installation process. Of the sources we scoured, there is no mention of maintenance issues post installation. The brands of solar panels provided by the company come standard with a 25-year warranty.
There were 2 customer reviews that received 1* rating from our research. Both customers expressed discontent with the installation companies that were allocated to their projects. One of these customers also mentioned that the owner and sales agents were inflexible and delivered extremely poor customer service. Nevertheless, the remaining 43 of 45 reviewers (96%) provided ratings of 4* and better, many of which mentioned excellent service levels and responsiveness from the owner and his partner throughout the installation process.
Conclusion
Overall, Optimum Solar Group seems to offer good quality services and is well-reviewed for a fairly new company. The majority of customer feedback shows that the company provides a personalized approach to its work which also indicates that the company relies mainly on the owner and co-owner to operate since they do not have their own sales or installation teams. This raises concern about the company’s capacity to handle multiple projects in different locations simultaneously.
The company also does not make use of its own installers; therefore, our experts recommend that customers take note of the third-party aspect of this company’s installation services.
Contact details:
Phone: (612) 524 8534
Address: 445 Minnesota Street, Suite 1500, St. Paul, Minnesota, 55101
Email: [email protected]
