Founded in 2021, Nova Solar is a medium-sized solar company located in Colorado. They offer renewable energy solutions for housing needs. Their goal is to help people switch to reliable and renewable energy sources. The company also aims to reduce energy consumption by a lot.
Nova Solar is a one-stop shop for every situation relating to transitioning to renewable energy. The company takes care of all matters ranging from smart home utilization, installation of solar panels, financing programs, etc.
Solar Panels and services offered by Nova Solar
Specific Solar Panels offered
Nova Solar does not specify the solar panels it offers.
Solar Panel Installation: Since starting business in 2021, the company has claimed to have installed over 200k+ solar panels successfully and has served 25 thousand households. That means they mostly focus on solar panel installation for residential contexts alone.
CO2 Elimination: Aside from solar panel installation, it also handles the elimination of CO2 from the atmosphere. Based on their records, they’ve handled 2 million+ CO2 elimination.
Installation Cost and Process
Nova Solar doesn’t have any information on the price of its services. However, there’s the option to reach out to their customer care for inquiries on the cost of their services. They offer a free consultation with no obligation attached. Their energy consultant is always on standby, and he’s ready to give you a personalized proposal. Consultation is 100% free, so you don’t have to pay any money upfront to reach out to them.
Nova Solar shows only one certification:
There are also several reviews available to read before considering working with Nova Solar.
Nova Solar doesn’t highlight anything about maintenance on its website. They only mention solar installation services and CO2 elimination. There is also no information on their website about warranties.
Secret Shopper Analysis
We reached out to Nova Solar, and again, they offer solar panel installation and CO2 elimination services. Although specific solar panel brands were not disclosed, Nova Solar claims to have installed over 200,000 solar panels and served 25,000 households since its establishment in 2021.
They also provide a free consultation with personalized proposals, but pricing information is not available on their website. Nova Solar is BBB certified, demonstrating their legitimacy. Customer reviews are mixed, with positive feedback on the smooth installation process and good communication, but negative reviews mention issues with communication, installation problems, and confusion over financial agreements. It’s important to carefully consider the mixed customer experiences before making a decision.
The SolarEmpower View
Nova Solar has garnered mixed feedback from their clients. Many positive reviews praise the company for its smooth and professional installation process, with courteous employees and high-quality service. Customers particularly appreciated Nova Solar’s excellent communication, saying they felt well-informed and found the process easy and smooth.
However, there have also been negative reviews that express dissatisfaction. Some customers experienced a lack of communication, leading to confusion and frustration. Installation issues were mentioned, such as panels installed in shady areas and confusion about the origin of the solar panels. Another area of concern was the confusion over financial agreements and credit unions. In terms of logistics, some customers complained about last-minute scheduling and planning, making the process lengthy and challenging to manage.
One customer also mentioned that the company’s office operations and leadership need an overhaul to improve efficiency and coordination. Despite these issues, it’s notable that customers praised the professional work of the installers.
|📞Customer Service: 6/10
Address: 1045 Garden of the Gods Road Ste O, Colorado Springs CO, 80907