New Star Solar Overview
New Star Solar is a solar service provider that was founded by Brad Creer in 2015. They help their community to go green and change their mindsets from the conventional way of living. They are open-mindedly facing the challenge of educating the community on renewable sources of living.
The company’s headquarters is in Lindon, Utah and provides its services also to Arizona, Colorado, Idaho, North Carolina, and Texas.
Services Offered by New Star Solar
The is no specific information on the various types of services they offer. Their website has specific details on whether they are providing service to commercial properties or residential properties. However, through client feedback we can conclude that they provide solar products as any other companies would provide.
They mention that the brands they partner with are:
Installation and Processing Cost
They offer a free consultation. The client can call them in for a consultation and all their question will be answered.
After the consultation they custom design the panels and after the paperwork is done, their client can sit back and relax while their electricity bill will go down.
|We guarantee that you will save money when converting to solar power. After we conduct our free solar estimate for your home – to best determine we create a custom system designed to maximize your return on investment and save you money. We also offer $0 down financing options and provide lower payments than your current monthly power bill!|
Thus, it is made clear that they are quite more affordable than their competitors.
New Star Solar is:
- A+ rated by Better Business Bureau (BBB)
- Has no mention of features, awards, and acclamation.
- Has various social media accounts
There is no question regarding the legitimacy of the company. Their website has a lot of client testimonials alongside a gallery filled with project photos.
Utah is subjected to harsh climate changes and it can be a challenge to the solar panels. The dust, leaves, snow, and other particles accumulated on solar panels might create a problem in the productivity of the solar energy system therefore maintenance is important.
New Star Solar does not limit itself to only installation, maintenance service is also provided. Although on the company’s websites there is no mention of maintenance, through the site blogs it can be rightly guessed that they perform maintenance work for the panes they have installed.
They clean the solar panels by removing snow, dead leaves and debris, to ensure that the solar panel are functioning properly as dirt and grime can hamper the efficiency of the solar energy productivity.
|Secret Shopper Analysis
We reached out to New Star Solar, and while their website lacks specific information on the services offered, client feedback suggests they provide solar products similar to other companies. They partner with brands like LG, Canadian Solar, Hyundai, and SolarEdge. New Star Solar offers a free consultation, custom design panels, and emphasizes cost savings with $0 down financing options. They have an A+ rating with the BBB and a presence on social media platforms.
Although maintenance is not explicitly mentioned on their website, blog posts suggest they perform maintenance work to ensure panel efficiency. New Star Solar has received positive reviews, highlighting professionalism, competitive pricing, and knowledge, although there are a few criticisms regarding post-sale support and workmanship.
Overall, they are regarded as a trustworthy company with a commitment to customer satisfaction, but providing more background information could enhance their reputation.
New Star Solar has carved out a respectable position in the solar industry, maintaining a robust average review score of 4.5. A large portion of this commendation comes from the 41 clients who’ve graced them with a noteworthy 5-star review. Their expertise, as underscored in these top-tier reviews, spans their professionalism, competitive pricing, and an in-depth knowledge, which pairs well with an honest approach to their business.
However, it is crucial to note that there have been 4 instances where customers rated them 3 stars or less. These less positive ratings were accompanied by specific criticisms regarding the company’s post-sale support and some damaging workmanship. Despite these occasional hiccups, the overall high review score suggests New Star Solar’s capacity to satisfy customer expectations in most instances, with particular praise for their professionalism, competitive pricing, and transparent dealings.
New Star Solar Overview
The company is undoubtedly one of the best solar service-providing companies. They are dedicated to their customer and provide excellent service. They have time and time mentioned that they are affordable as compared to others in their realm. Furthermore, their customer review have revealed that they are sitting best to satisfy their customers. But from the viewers perspective, a mention of the background of the business could influence their customers more.