Malek Solar Overview
Malek Solar is a solar installation company based out of College Station, Texas. They cater to residential and commercial clients in Bryan-College Station and Central Texas.
Malek Solar is a division of Malek Services and has been in business since 1989, with annual revenue between $5 and $25 million.
Malek Solar services and features
Malek Solar Products
Malek Solar provides photovoltaic solar installations and battery backup solutions for residential and commercial applications.
- Dealer of GENERAC and MISSION solar equipment.
- The solar equipment they use carries a 25-year warranty.
- They take care of all permits and HOA approvals for their projects.
Malek Solar is part of a larger company called Malek Services, which provides the following services:
- Heating and air conditioning (HVAC)
- Air quality services
- Electrical services
Installation Costs and Processes
Malek Solar does not provide any solar installation pricing on its website. Costs will depend on the size, application, and requirements of your system.
For specific cost estimates, contact Malek Solar directly.
They assist clients with government rebates and tax incentive programs.
Most clients were very satisfied with the service they received, but there were numerous complaints about pricing and large charges. Our research also found that one of their former employees was concerned about how the company treated clients financially. Their customer service follow-up seems to be lacking for unhappy clients. The company has also received some negative feedback regarding pricing. Here is an example:
|“Watch your pocket.” “Overpriced for amount of worked completed. Pushed service and billing through without clarity of charges. Unwilling to resolve, poor customer service.” “They do good work and have good technicians. The only complaint is they charge way too much.” “This company is a Rip-Off!!! Don’t let them in your home!”
Malek Solar has been accredited with the Better Business Bureau since 5/28/1992 and has an A+ rating. At the time of our research, there’ve been six complaints with the BBB over the last 3 years. All complaints have been resolved and closed.
Malek has a maintenance plan that they call the Total Protection Plan, with fees of $150/year or $14.50/month.
You can visit their website or contact them for specific details on what their maintenance program includes, which will depend on the solar configuration and equipment you choose.
They also offer 24/7 emergency services.
The SolarEmpower View
Malek Services is a local company that’s been in business since 1989. A firm that’s been in business for over 30 years usually indicates a stable enterprise that’s trusted in its community.
Malek Solar is part of the larger Malek Services company, and we could only find customer reviews for their non-solar clients. Still, the reviews provide an indication of what kind of company they are and the service a customer can expect.
The Malek blog states their technicians undergo ongoing training and testing to keep them up to date in skill proficiency and trade knowledge. Malek may charge higher rates because they intend to provide premium services and don’t want to cut corners. Conversely, their higher rates may be a consequence of being a larger company involved in multiple trades, which is causing inefficiencies and higher costs.
With Malek, you have the advantage of a larger company with experienced, expert staff for all of your home systems.
However, our impression is that solar installations seem to be an add-on service for their larger company. You may not get the same level of service you’d get from a company that specializes exclusively in solar installation.
On their website, they urge prospective clients to get quotes from multiple vendors. If you’re considering solar, getting a free quote from them wouldn’t hurt.
Our rating is based on the fact that they’re not an exclusive solar installation company. Their website and online channels have very little information about any solar installations they’ve completed and some former clients’ concerns about pricing.
Malek Solar Contact details
Phone: (979) 431 4156
Address: 10464 SH 30, College Station, TX 77845, United States
Email: [email protected]