J-Tech Solar, a small company situated in Lincoln, Nebraska, was founded in the year 2015. The company specializes in providing solar solutions for various residential, commercial, and agricultural applications.
Solar Panels and Services
Specific Solar Panels Offered
Silfab: J-Tech predominantly focuses on installing Silfab solar panels, available in two distinct models: Silfab Prime and Silfab Elite. The subtle variations in power and efficiency ratings between these models are reflected in their respective costs.
The Prime panels possess an efficiency rating of 20.1%, while the Elite panels boast a 21.4% efficiency rating. These figures place both panel models significantly ahead of their competition in terms of performance. Furthermore, Silfab solar panels are accompanied by an extensive 30-year performance warranty, surpassing the warranty duration offered by competitors’ modules.
Specific Types of Solar Offered
Residential solar: The solar systems J-Tech installs in homes are mostly grid-tie rooftop systems. This means that they’re connected to the electricity grid, which enables their owners to make extra revenue from the extra electricity they generate that is sold to the grid.
Agricultural solar: J-Tech is proficient in installing solar systems linked to solar-powered infrastructures utilized in agricultural operations, including solar heat collectors and water heaters. Moreover, farms can be equipped with solar arrays to supply power for various amenities, such as lights, electric fences, water pumps, etc.
Off-grid solar: These systems are integrated with Enphase batteries and are not connected to the grid. Consequently, the solar array stores surplus electricity within the battery.
Commercial solar: Business proprietors can engage J-Tech Solar to implement solar systems and solar-powered apparatuses within their commercial establishments.
Installation Costs and Processes
When the customer contacts J-Tech Solar for a free estimate of how much it would cost to go solar, the company provides that estimate based on specific parameters the customer would disclose while filling out the free estimate form. The company then sends staff to a physical meeting with the customer.
During that meeting, the company’s employees reveal how many solar panels will be needed for the installation, as well as when the installation will be completed. If the customer is okay with everything, J-Tech orders the solar panels and accompanying equipment and installs them.
Instead of presenting an approximate value for their solar installation services, J-Tech encourages customers to request free estimates. This approach is advantageous to all parties involved, as previous clients have expressed satisfaction with the competitive nature of J-Tech’s pricing. Furthermore, the company does not disclose financing options publicly.
J-Tech Solar holds accreditation from the Better Business Bureau (BBB). Also, it is a certified K2-Pro installer, which means it uses K2 racking systems for solar installations and employs a highly skilled and detail-oriented workforce. Taking into consideration these credentials, along with predominantly favorable online reviews, it is reasonable to assert that J-Tech Solar is a legitimate enterprise.
The upkeep of solar systems seems to be a delicate subject for J-Tech Solar. Although no specific reviews address maintenance concerns, a few disheartening installation tales have alluded to the frustrating lack of responsiveness from J-Tech’s solar team. This contrasts the company’s assurances of exceptional customer service, leaving one to ponder whether it will genuinely uphold its 25-year workmanship warranty.
Secret Shopper Analysis
We reached out to J-Tech Solar, which specialize in providing solar solutions for residential, commercial, and agricultural applications. J-Tech Solar predominantly installs Silfab solar panels, known for their high performance and backed by a 30-year warranty. They offer residential, agricultural, off-grid, and commercial solar installations.
The company provides free estimates to customers and handles the entire installation process, from ordering equipment to completion. While J-Tech Solar has favorable accreditation and certifications, including the Better Business Bureau and K2-Pro installer, there are some concerns regarding responsiveness and maintenance based on a few negative reviews. Therefore, caution is advised.
J-Tech Solar has a rating of 4.2 based on 5 reviews. They received one complaint about project delays and lack of communication. On the positive side, some customers highly appreciated the company’s efficiency, assistance with tax credit paperwork, and the professionalism of the crews. The complaint mainly revolved around the poor communication regarding project updates and the handling of city permits. Despite the delays, customers still acknowledged J-Tech Solar for the quality of their installations and their role in facilitating the financial aspects of the solar panel installation process.
The SolarEmpower View
J-Tech Solar meets the majority of our criteria for reputable solar installers. The company offers an extensive workmanship warranty, and most reviews regarding its services are positive. While we would be inclined to recommend this company, concerns about its responsiveness warrant a degree of caution.
|📞Customer Service: 7/10