Overview
Horizon Solar is a small company that installs, repairs, and cleans residential photovoltaic systems. It was founded in 1988 as a construction company (Horizon Construction) but transitioned into solar service provision in 2013.
Solar Panels and Services
Specific Solar Panels Offered
SolarWorld: Horizon stocks up SolarWorld panels, which have good efficiency ratings of nearly 20%. Some panels in certain SolarWorld series come with product warranties of up to 20 years, which is almost twice the industry standard of 10 years. Unfortunately, they degrade at a panic-worthy rate of -0.7% annually.
Specific Types of Solar Offered
Grid-tied solar: When Horizon Solar installs a solar system, it can connect the system to the utility grid if the customer so wishes. This system may include or exclude backup batteries or a generator.
Off-grid solar: Where grid connection is impractical, Horizon leaves the PV system off the grid. However, this system will be more expensive than a grid-tie system of similar size because of its incorporation of backup batteries.
Ground-mounted solar: If, for any reason, the solar panels cannot be arrayed on the home’s rooftop in an off-grid or grid-tie arrangement, the company can mount the panels on a racking system on the ground instead.
Installation Costs and Processes
The company’s installation process starts with a home assessment to determine the best location for installation. Once the evaluation is complete, the company’s team of professionals will design a solar system tailored to the client’s energy needs and make arrangements for the financing of the solar system if needed. Then, the system is installed.
Costs
While Horizon Solar provides no estimates of the costs associated with hiring it, it claims that it does not inflate the custom quotes it sends to customers. The few reviews of its services also reinforce this claim. In addition, the company purports to offer financing options but does not disclose these options to public knowledge.
Legitimacy
The Better Business Bureau does not accredit Horizon Solar. It doesn’t even hold any other form of certification or accreditations from any solar associations. However, it has excellent and good ratings on independent, trusted forums.
Maintenance
Horizon Solar offers a 25-year workmanship warranty on all the projects it completes. This warranty covers the cost of replacing defective panels, but the company doesn’t state if the guarantee extends to the replacement of other components of the solar array. Also, available reviews do not reflect how well or poorly Horizon Solar attends to issues that arise after installation.
The SolarEmpower View
Horizon Solar is a legitimate solar company in business for many years. The company offers high-quality solar panels and related services, and its customer service is excellent.
💲Cost: 7.5/10 | ✅Legitimacy: 6.5/10 |
⭐️Quality: 8/10 | 📞Customer Service: 8/10 |