Helios Solar LLC Review

Installer
Installing solar since 2009
7.5
(Expert Rating Score)
Updated on 2023-03-21

Helios Solar Overview

Helios Solar is a large solar panel installation company operating out of Michigan. Helios Solar was founded in 2009 by a father and son team and has quickly grown into a large operation with 64 employees.

The company has a high-quality approach, admitting they are not the cheapest provider in Michigan but that they have the best reputation. They provide everything from small-scale residential to large-scale commercial installations.

 

 

Helios Solar Services and Features

Helios Solar Products

Specific Solar Panels Offered

Helios Solar does not list the specific types of solar panels they offer on their site. As is common practice for solar panel installers customers must contact them directly for a free quote. 

 

Specific Types of Solar Power Offered

Residential- As Helios Solar emphasizes a bespoke service where every customer’s needs are different they do not go into much detail on their website. When a customer contacts Helios they will offer them a tailor-made solution.

Helios Solar states on its website they are willing to do very small installs with only a handful of panels designed to offset a home’s energy footprint. Or they offer much larger scale, off-the-grid solutions designed to provide all of a home’s electrical needs.

 

Commercial- Helios Solar are experts in designing large-scale solar deployments for businesses. They have experience with utility-scale installations exceeding 525kw of power with up to 2100 solar panels. This makes Helios Solar a great option for large companies in the Michigan area looking to save money on their utility bills.

 

Non-Profit- Helios Solar also has a history of working with non-profit organizations like churches, schools, and community buildings. They offer special finance and leasing options targeted at these special use cases so that nonprofits can reduce their electric bills at no extra cost. 

 

 

Helios Solar Installation Costs

Helios Solar does not offer a list of prices on their site so potential customers must ask for a quote. However, we contacted the company directly and they were honest about their pricing, telling us they’re not the cheapest in the area but they are the most reputable. 

Customer reviews online seem to reflect this. Customers who mentioned pricing were happy with what they paid. They felt that the quotes they were given were fair for the work required and ended up paying the quoted price with no hidden extra costs. 

Even better, some customers stated Helios was in fact not more expensive than local competitors. In fact, they felt Helios matched other local companies on price but offered a better system at the same cost. 

Helios Solar offers financing solutions for those struggling with the cost of a solar installation. They work with a non-profit called Michigan Saves which offers credit score-based loans. Their website also mentions lease options but only in relation to non-profit organizations. 

Overall Helios Solar seems to offer an excellent quality vs cost balance where customers receive great work at a fair price. The fact that they openly state they are not cheap but customers are more than happy with pricing is a great sign. They may not be the cheapest around but they seem to be worth the cost. 

 

Eagle Solar and Light Legitimacy

There is no doubt as to Helios Solar’s legitimacy:

The company is accredited with the BBB
Boasts an average of 5/5 on google reviews with 50 reviews
Registered to operate in Michigan
Has a NABCEP Certified PV Technical Sales Professional (1 of only 2 in Michigan)
Has a NABCEP certified PV Installation Professional
Transparent with contact details
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Unlike some solar installers Helios Solar haven’t listed all of their certifications on their website. However one of their founders, Connor Field, is a highly qualified electrical engineer with a Master’s degree in Electrical Engineering with a focus on Solid State Electronics and Photovoltaics from the University of Michigan with over ten years of experience in the solar industry.

The company has no negative reviews online, with a solid 5/5 on google reviews. Whilst google reviews are not verified all of Helios Solar’s appear to be genuine. Overall our experts have no problem stating Helios Solar is legitimate.

 

Helios Solar Maintenance

According to customer reviews Helios Solar is easy to contact. Customers seem to have no problems getting in touch with the company and scheduling appointments. 

When we contacted Helios Solar they informed us they do not routinely return to sites for post-installation inspections but they will if customers request one. Several customers have stated in their reviews that they did just that.

These customers were more than happy. They had experienced minor issues with their installations but stated Helios was quick to return to the site and fix any problems, at no extra cost. In some instances, they even provided extra work, not originally quoted at no extra cost. 

It is also easy for customers to find out if everything is working correctly with their systems thanks to the free online monitoring platform that Helios now offers as standard. This monitoring system helps to negate the need for routine inspections.

Overall Helios offers an excellent level of post-installation support and perhaps sold themselves short when we contacted them. Customers are happy with the levels of customer service provided by the company. Rare issues with installations are solved quickly and efficiently. 

 

 

The SolarEmpower view

Helios Solar is a great choice if you live in their service area of Michigan. They are an honest company that places their reputation and the quality of their services above all else. Whilst this may mean they are not the cheapest contractor around, customer reviews indicate they are by no means expensive or over-priced. 

Whilst a great choice for a residential install their years of expertise makes them an even better choice for businesses in Michigan looking at large-scale installs. When looking for a company to install 1000+ panels you want to know they’ve done it before. 

All in all, we can wholeheartedly recommend Helios Solar with no caveats or exceptions.

💲Cost: 9/10 ✅Legitimacy: 10/10
⭐️Quality: 10/10 📞Customer Service: 10/10
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Contact details

Phone: (269) 343-5560

Address: Helios Solar LLC | 248 W. Michigan Ave | Kalamazoo, MI 49007

Email: Contact via site: https://www.helios-solar.com/

Industry Certifications

ASES – American Solar Energy Society
ASES – American Solar Energy Society

Service Types

Residential Solar
Commercial Solar

Service Areas

Select State:

FAQ

Are HeliosSolar and Light worth it?

Yes Helios Solar is 100% worth it. They may not be the cheapest option but their high level of quality and service make up for it.

Do Helios Solar and Light Provide a good Service?

Helios Solar offers an excellent level of service. Not only are the products they offer and their installations excellent but so is their customer service.

Are Helios Solar and Light trustworthy?

Yes, Helios Solar has been operating for a long time. Their installers are accredited and highly qualified. Customer reviews point to a highly trustworthy company.

Helios Solar LLC Solar Details

Established
2009
Contact
Headquarters
248 West Michigan Avenue
Kalamazoo MI
49007
(269)-343-5560

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