Helios Solar is a medium-sized company founded in 2009 in Kalamazoo, Michigan. It takes a high-quality approach to provide small-scale residential and large-scale commercial solar installations.
Solar Panels and Services
Specific Solar Panels Offered
Helios Solar does not list the specific types of solar panels it offers, but customers attest to the affordability and excellent performance of the solar panels installed.
Specific Types of Solar Offered
|Residential||Helios Solar is willing to do very small installations with only a handful of panels designed to offset a home’s energy footprint.|
|Commercial||Helios Solar has experts on board to design large-scale solar deployments for businesses. This makes Helios a great option for large companies in the Michigan area looking to save money on their utility bills.|
|Non-Profit||Helios Solar also has a history of working with non-profit organizations like churches, schools, and community buildings.|
Installation Costs and Processes
A Helios Solar energy consultant conducts a complimentary consultation with the client, virtually or in-person. Subsequently, a customized proposal is presented, detailing the solar system’s size, cost, design, and available financing options. Helios Solar then proceeds to obtain the necessary permits for the project. The installation process is typically completed within one to two days.
Helios Solar doesn’t provide a generic price list but includes the cost of the client’s project in the proposal sent to them. Satisfied customers report fair pricing and no hidden costs. To assist with affordability, Helios Solar partners with the non-profit Michigan Saves, offering credit score-based loans for solar installations.
Helios Solar’s legitimacy is unquestionable, as the company is licensed to operate in West Michigan and employs two NABCEP-certified staff members. But although it has no negative reviews online, it’s not BBB-accredited.
Customers report easy communication with Helios Solar and satisfactory appointment scheduling. Any minor installation issues were promptly fixed at no extra cost. Helios also provides a free online monitoring platform, eliminating the need for routine inspections and ensuring system functionality.
Secret Shopper Analysis
Brandon Flood, the Business Development Manager at the company, provides insightful answers that illuminate their business approach. Flood outlines their team as an owner-operated crew, highlighting a strong investment in the quality of their work. The inclusion of subcontracted electrical work signifies their commitment to specialized expertise, though it differs from companies that boast in-house electrical teams.
Regarding inspections, the company’s stance is to attend only if requested by the inspector, which suggests they have confidence in their work meeting requisite standards. Most tellingly, Flood asserts their focus on quality in materials and workmanship over being the cheapest option, showing a commitment to providing lasting value to their customers. Their confidence in their reputation supports this commitment to high-quality service.
In summary, Flood’s response presents a company that values quality, expertise, and has a personal stake in ensuring successful solar installations. Their honesty about pricing and subcontracting underscores a commitment to transparency.
Helios Solar LLC has established an excellent reputation in the solar industry, boasting a perfect review score of 5. With 48 customers giving them a 5-star rating, the company is consistently recognized for their professionalism, punctuality, quality work, responsiveness, and value.
Without any reviews of 3 stars or less or specific negative feedback, the highlights of their strengths shine through. The consistent positive feedback suggests that Helios Solar LLC consistently delivers a high level of service that meets and exceeds customer expectations, providing professionalism, punctuality, quality work, responsiveness, and value in the solar sector.
The SolarEmpower View
Helios Solar is an honest company that places its reputation and the quality of its services above all else. While this may mean it’s not the cheapest contractor around, customer reviews indicate it’s by no means expensive or over-priced. We can wholeheartedly recommend Helios Solar with no caveats or exceptions.
|💲Cost: 10/10||✅Legitimacy: 8/10|
|⭐️Quality: 10/10||📞Customer Service: 10/10|
Address: 248 West Michigan Avenue, Kalamazoo MI, 49007