Harmon Solar, located in Phoenix, Arizona, is a mid-sized company that specializes in designing and installing solar systems. Founded in 2008, it services residential and commercial properties.
Specific Types of Solar Offered
Harmon Solar uses industry-leading products from Fronius, Enphase, Hyundai, Tesla and SMA to provide its customers with superior services. These include:
Residential solar systems: In installing solar systems for homes, Harmon uses a design process that can be adjusted based on the data collected from completed projects.
Commercial solar systems: Harmon Solar can help businesses of all sizes and types save money on their energy bills by installing solar panels on their properties.
Installation Costs and Processes
Harmon Solar provides customers with a quote for the price of their solar system, which is free and without obligation. If the customer accepts the quote, Harmon Solar will design, procure permits and equipment, and install the system. The installation process usually takes no more than 90 days and includes city inspection and approval.
The cost of going solar varies from customer to customer, depending on the size and type of system needed. The company does not disclose how much each solar panel costs but claims the prices are affordable. Customers who can’t afford to purchase the panels outright can lease them from one of Harmon’s partners and pay $0 down. Many clients say that they have had a positive experience with Harmon Solar, so it appears their investments are paying off.
Harmon Solar meets some criteria that help to substantiate its legitimacy. Here are the following accreditations and proofs:
- Registered as a residential and commercial contractor in Arizona
- Has an A+ rating with the Better Business Bureau (BBB)
- Partners with Habitat for Humanity.
- The company employs NABCEP-certified workers
- Certified as a woman-led business by the Women’s Business Enterprise (WBE)
- has a Renewable Energy Certificate (REC).
- A manufacturer-certified installer of SMA and Tesla products.
|Registered as a residential and commercial contractor in Arizona
|Has an A+ rating with the Better Business Bureau (BBB)
|Partners with Habitat for Humanity
|The company employs NABCEP-certified workers
|Certified as a woman-led business by the Women’s Business Enterprise (WBE)
|Has a Renewable Energy Certificate (REC)
|A manufacturer-certified installer of SMA and Tesla products
Harmon Solar provides a 25-year warranty on all workmanship but does not provide much information on how it will maintain or service solar systems. We researched many online reviews and found that many people seemed pleased with Harmon Solar’s customer service before, during, and after the installation process.
However, some negative reviews expressed problems with communication and customer service. Considering these points, the company’s maintenance strategies and responsiveness could be improved.
Secret Shopper Analysis
We reached out to Harmon Solar, and they specialize in residential and commercial solar systems, using industry-leading products from reputable brands. Harmon Solar provides free quotes and handles the design, permits, and installation process. They offer financing options, including leasing partnerships.
We also commend the company’s various accreditations, including being registered contractors, having an A+ rating with the BBB, and partnering with organizations like Habitat for Humanity. Harmon Solar provides a 25-year warranty on workmanship.
However, negative reviews mentioned issues with communication and installation timeframes. It’s recommended to exercise due diligence and evaluate the company thoroughly. Contact Harmon Solar for further information.
Harmon Solar has established a reputable presence in the solar industry, boasting an average review score of 4.3. They have received feedback from 158 customers, highlighting the company’s strengths in amazing communication, transparency, and always providing information. However, there are 27 reviews of 3 stars or less expressing dissatisfaction with the communication among employees, instances of dishonesty, and extended installation timeframes contrary to initial promises. Furthermore, concerns have been raised regarding the company’s request for customers’ personal account login credentials, which is considered a red flag.
It is essential for Harmon Solar to address these concerns, improve internal communication, ensure honesty throughout the process, and refrain from requesting sensitive information from customers. By maintaining their strengths in communication, transparency, and information sharing while addressing the identified issues, Harmon Solar can enhance their customer experience and foster a stronger reputation in the solar industry
The SolarEmpower View
Harmon Solar possesses various advantages and disadvantages. With numerous positive reviews and a few negative ones, it offers commendable services and products. While Harmon is a viable option, it’s safer to exercise due diligence before making a final decision regarding this solar company.
|📞Customer Service: 7.5/10
Address: 945 W. Deer Valley Road, Phoenix AZ, 85027