Overview
Hannah Solar is a solar solutions provider based in Atlanta, Georgia, that has operated since 2008. The company services the southeast area and has a business model based on high-efficiency and cost-effective solar installations.
Products and Services
Solar solutions: Hannah Solar offers a variety of solar energy services to residential and commercial clients. Residential customers often choose customized rooftop systems, while commercial patrons may opt for rooftop installations, ground-mounted systems, or parking lot installations.
Rooftop solar systems are installed on the roof of a building. They’re usually small and provide electricity for a single building or a small group of buildings. In a ground-mounted solar system, the solar panels are installed on the ground rather than on the roof of a building. Parking lot solar installation involves placing panels in parking lots around buildings, which can provide some shade from the sun while also generating electricity for those buildings’ needs.
Battery storage systems: These can help you use power generated during peak sunlight hours to power your home at night or maximize your return on investment by allowing you to sell excess solar energy back to the grid. Hannah Solar integrates battery storage systems with existing solar arrays to maximize their benefits.
EV charging stations: Hannah Solar’s EV charging stations can be installed in any location, from driveways for single-vehicle homes or apartment buildings that have limited parking spaces to business parking lots.
Installation Costs and Processes
Hannah Solar’s four-step process:
| Installation Aspects | Description |
| Customized Systems | Hannah Solar provides solar panel systems tailored to the client’s energy usage data, preferences, and budget. |
| Site Inspection | The company sends a project manager and electrician to each site for an inspection, allowing them to make accurate assessments and plans. |
| Cost Estimate | After the inspection, Hannah Solar provides a cost estimate for the proposed solar system. |
| Contract and Installation | If the client agrees to the estimate, the company enters into a contract and completes the solar panel installation, typically in less than a month. |
Costs
Hannah Solar evaluates each solar installation project individually, taking into account the demands of each client’s home and energy usage. Previous customers have asserted that they did not feel cheated by Hannah Solar but had received good value for their money.
While this company is not openly transparent about the financing options available to customers, it encourages them to take advantage of federal tax credits that offset 30% of a solar project’s cost. Hannah Solar is currently involved in the Georgia Environmental Finance Authority’s solar resiliency program, under which customers can receive an 85% discount on their solar system and battery system installation.
Legitimacy
Besides being licensed, Hannah Solar is a certified installer of solar products from various brands, including Tesla and Lumin. The company is a member of the Solar Energy Industries Association (SEIA). It also has NABCEP-certified staff on board.
Sadly, there are claims of debts owed by the company to customers, as well as very disturbing complaints regarding its trustworthiness. Though somewhat legitimate, this company’s trustworthiness should be investigated further before entering into any contracts with them.
Maintenance
Hannah Solar provides maintenance services through Hannah Services. However, its labor warranty is limited to one year, so if the systems it installs become defective after the first year, the owners would most likely bear the cost of maintenance themselves. Finally, the company’s customer support seems more focused on current customers than potential ones.
The SolarEmpower View
Whatever your solar needs are, Hannah Solar’s service packages are broad enough to cover them. However, the company seems to have a mixed reputation. Despite its poor online ratings, it’s received some glowing 5-star reviews from satisfied clients. Therefore, it’s best to tread carefully when considering this firm.
| 💲Cost: 7/10 | ✅Legitimacy: 5/10 |
| ⭐️Quality: 6/10 | 📞Customer Service: 6.5/10 |
Secret Shopper AnalysisThe response from Hannah Solar presents the company as a versatile, customer-oriented provider that places a strong emphasis on quality and value. The company assures they employ their own installers and have two Master Electricians on staff, highlighting their commitment to professionalism and high-quality standards. Their practice of coordinating inspections with the appropriate authorities, and having a project manager or electrician present during inspections, speaks to their attention to detail and thoroughness in their operations. Hannah Solar’s approach to balancing cost and quality showcases their dedication to delivering an efficient, aesthetically pleasing, and competitively priced installation. Their use of Tier 1 solar panels and their base offering, the Hanwha Q-Cell 400-Watt G10+, supports this commitment. Their readiness to adjust their offering depending on customer preferences and budget is a testament to their customer-centric approach. Furthermore, the flexibility to provide various inverter and battery options ensures a personalized solution for each customer’s needs, as opposed to a “one size fits all” approach. In summary, the response from Hannah Solar demonstrates their commitment to delivering a blend of quality, value, and personalized service, positioning them as a thoughtful and adaptable choice for prospective solar customers. |
Review AnalysisHannah Solar, LLC has a mixed reputation in the solar industry, with an average review score of 3.1. While they have received positive feedback from 27 customers, highlighting their quick, efficient, and professional service, there are also 13 reviews of 3 stars or less. Customers have expressed dissatisfaction with the generator not functioning during power outages and poor customer service. It is essential for Hannah Solar, LLC to address these concerns, ensuring that the generator operates reliably and providing improved customer service experiences. By focusing on resolving these issues, the company can enhance their reputation and deliver a more satisfactory service in the solar sector. |
Contact Details
Phone: (404) 609-7005
Address: 3800 Camp Creek Pkwy, Atlanta GA, 30331
Website: http://www.hannahsolar.com/
