About Francis Solar Francis’ core mission is enabling customers to lower their energy bills as well as their carbon footprint. Through the use of technologies such as solar and battery storage coupled with energy monitoring and electric vehicle charging, Francis offers proven and unique ways to switch to clean energy, reduce utility bills or completely eliminate them. With stringent safety standards, professional engineers, dedicated customer service, unique manufacturer partnerships, and extensive financing capabilities, making the switch to clean, affordable energy has never been easier or more trusted.
Francis Solar Review 2024 - Our Secret Shopper Explores
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Updated on 2023-04-13
Industry Certifications
Solar Power World
Service Types
Residential Solar
Commercial Solar
Energy Monitoring System
Francis Solar Solar Details
Established
2012
Contact
Headquarters
13111 Lookout Ridge
San Antonio TX
78233
13111 Lookout Ridge
San Antonio TX
78233
(210)-888-8274
Francis Solar User Reviews
(We try to verify user reviews as much as we can)
March 29, 2023
Scam company. My ev cannot…
Scam company. My ev cannot do a full 150 kw or 200 kw charge. Their pricing is always .39 cents per min not per kw. I can only charge at 55 initially and goes as low as 12 kw. They try to scam you. It costs 40 dollars to charge my 66 kw battery. Only charging 50kw. It would cost less for a tesla with a 95 kw battery. Even charging only 50 kw. They would only llneed to pay 15 dollars. That is reasonable. 40 dollars for 200 miles in an ev... What a joke.
March 19, 2023
At an EVSE supposedly rated…
At an EVSE supposedly rated at 200 kW, in an EV with a warm battery that can charge at 125kW+, it took 48 minutes to get under 30 kW. With the connection fee the cost was ~ $.65 a kWh and far too many minutes of my life. Francis charges by the minute so they are incentivised to slow the charging down. I've used many charging networks over the years with 3 EVs, and Francis is by far the worst ... had EA, Chargepoint, or any other network been available then I certainly wouldn't have used Francis. My trip of about 420 miles cost me $80.00 w/Francis, and I left @ 93% and arrived home at 2%. Maybe I just need to avoid EV travel in Oklahoma.
February 24, 2023
Tear it down….
Tear it down.
January 29, 2023
Most of my experience with…
Most of my experience with Francis Energy chargers has been good, but a few locations are in dire need of fixing and have been for some time: McAlester, Antlers, Enid, Calumet, etc.
Many of these either do not work at all, or fail to supply more than 40kW despite their advertising.
Many of these either do not work at all, or fail to supply more than 40kW despite their advertising.
November 14, 2022
When talking to customer service…
When talking to customer service and experiencing slow internet, the answer should not be go to McDonald's and download website!!!!
November 13, 2022
Worst chargers out there! …
Worst chargers out there! Every time I charge, I have to call customer support.
October 17, 2022
Visited Francis Energy’s chargers enough…
Visited Francis Energy's chargers enough times to understand when the issues aren't just a one-time fluke, but rather a systemic inability to provide a basic function. They have an entire network, and yet the most crucial infrastructure in rural areas are down for days, weeks, and even months at a time. Service just hangs up on you and isn't transparent about anything. Incredibly unreliable. Avoid at all costs.
September 26, 2022
All of your charging stations…
All of your charging stations Are trash…. They work half of the time. Your DC fast charge only goes as high as 30 khw, which takes almost an hour to charge. You guys are cheating people out of their money
September 9, 2022
I’ve tried 4 stations now…
I've tried 4 stations now and none of them work. I called the 800 number for assistance thinking it was user error but no one picks up. And now I'm reading other reviews and sounds like my experience is not unique.
August 30, 2022
Outstanding company that promotes from…
Outstanding company that promotes from with in.
Discover your solar saving potential
Find out how much money you can save by going solar
100% free of charge