Energy Service Partners Review

Installing solar since 2015
(Expert Rating Score)
Updated on 2023-02-04

Energy Service Partners Overview

Energy Service Partners provides residential solar installation services and work for a growing network of salespeople operating as independent authorized dealers. Founded in 2015, the company is based in California but also conducts services in Nevada. The company focuses on helping outside salespeople find work and enjoyment in solar energy, conducted through the company’s Authorized Dealer Program. The company provides homeowners with long-term savings and an enjoyable life of green living by partnering with Tier 1 product manufacturers, providing solid warranties, and using trusted installation partners. 

The company has 73 employees, a current annual revenue of $21 million, and is BBB accredited with an A+ rating; however, its customer reviews are mixed, which may suggest some concerns regarding the company. 



Energy Service Partners Services and Specifics

Specific Solar Panels Offered

Energy Service Partners only caters to residential customers. On its homepage, the company promotes the APTOS 400W Premium BASE panels. APTOS is a Tier 1 industry-recognized manufacturer, and the panels have excellent manufacturer reviews. The company’s page also shows that they use QCell 320 and Longi 355, both Tier 1 solar panels. 


Specific Types of Solar Offered

While the company focuses on solar panels and inverters, the company also offers the following services:

Solar Panel Array Cleaning
Pearl Home Solar Certification
Critter Guard Installation
Removal and Reinstallation for Re-Roofing
Sense Home Energy Monitoring
Zigbee Installation
Cell Modem Kit Installation
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The inverters installed are Enphase and SolarEdge products, both of which are Tier 1 industry-recognized product manufacturers. 



Energy Service Partners Installation costs and process


As Energy Service Partners split their focus between dealers and customers, the company may not offer as many cost-cutting options as other companies. They do discuss the following:

The company offers three solar service subscription plans – Standard, Advantage and Premier. 
The company offers various finance options, including loans, PPA, cash or credit and PACE.
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Analyzing their permits, the average price of their projects is $9,000, with 40% of their public projects under $5,000. Upon further investigation, no specific information could be found regarding the pricing. When SolarEmpower emailed, no response was received. Negative customer reviews, however, discuss the company overcharging and claim the company to be a waste of money. 

After an extensive search, no positive reviews reflected on the pricing of Energy Service Partners’ installations. The average solar panel cost in California is $2.82/W, and the average price of a 5kW system before ITC is $14,100. Nevada has an average solar panel cost of $2.55/W and a 5kW system average of $12,750. We recommend using these as benchmarks to decide the competitiveness of the company’s pricing.  



Energy Service Partners is a highly legitimate company:

  • The company is BBB accredited and has an A+ rating.
  • The company has partnerships with Quativa, Goodleap, Sunlight Financial, Sunrun, Pearl Solar, Enphase, SolarEdge, Givepower, and Aptos solar technology.
  • The company holds multiple awards, mainly with Inc. 5000. 
  • The company is insured by the State Compensation Insurance Fund.
  • The company is bonded by Wesco Insurance Company.
  • The company has verified active licenses #619149 in Butte County and #1022887 in California. 
  • The company is transparent about its employees and contact details, providing their full names and photographs and the company’s location, email, phone number, and social media handles on its website for easy contact. 
  • The company is an Enphase Gold Installer, LG-Chem Certified Installer, and a Sungage Financial Certified Partner. 
  • The company has an educational blog.
  • The company has over 800 google customer reviews. 

Despite these, customer reviews are mixed, which may dampen and restrict the company’s legitimacy. 



The company provides an array of warranties, including:

  • 10-Year Roof Warranty
  • 25-Year Workmanship Warranty
  • 100% Customer Satisfaction Guarantee 
  • Microinverter 25-Year Warranty
  • Panel Manufacturer 25-Year Warranty 
  • Extended Inverter 25-Year Warranty
  • Standard Inverter 25-Year Warranty

It is worth noting that customer reviews suggest issues with maintenance, so we recommend checking the terms and conditions of the company’s warranties or what services fall under them. 

Despite having a fairly high customer rating (4.4) on one site, customer ratings on other trusted expert websites rate the company low. Looking at the one-star reviews, customers criticize their communication and customer service (something we have firsthand experience with), claiming that salespeople are unresponsive and deceitful and promises made by the salespeople are not in line with the services, pricing, and experience produced by the company. 

Many discuss issues with money and professionalism from employees and find the company’s process can be extremely delayed and difficult to work with. All reviews have been responded to, and it seems like all issues have been dealt with – hence their A+ BBB rating. One thing the company does note is that they are not a sales organization and do not take full responsibility for issues concerning salespeople. 



The SolarEmpower View

Based on our analysis, Energy Service Partners is an extremely legit company and offer a range of high-quality services and warranties. Despite many high ratings, good customer reviews, awards, and an A+ BBB rating, their usage of outside salespeople has resulted in a few issues regarding communication, money, and maintenance. Therefore, we would recommend proceeding with some caution. 

💲  COST: 6/10 ✅ LEGITIMACY: 10/10
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Contact Details

Phone: 886-865-4559

Email: [email protected]


Address: 970 W 190th Street, Suite 302 Torrance 90502, Torrance, California

Industry Certifications

ASES – American Solar Energy Society
ASES – American Solar Energy Society

Service Types

Solar Panel Installation

Service Areas

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Will Energy Service Partners provide proper maintenance?

Energy Service Partners does offer an array of warranties and maintenance services; however, some customer reviews may suggest otherwise. We recommend fully discussing maintenance concerns with the company before proceeding.

Does Energy Service Partners make its own panels?

No, they do not, but they use a wide range of suppliers and manufacturers to provide high-quality products.

Is Energy Service Partners trustworthy?

While there is a lot of evidence to support the legitimacy of the company, the customer reviews around the salespeople suggest otherwise. We would advise exercising some caution.

Energy Service Partners Solar Details

Licensing Information

CSLB #619149

970 W 190th St #302
Torrance, CA

Energy Service Partners User Reviews

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Joanne teping
Joanne teping
Clearlake, California
December 29, 2022
Run!!!! Do not do business with ESP unless you have lots of extra money you want to get rid of
IN March 2021 My brother and I have a 300 month, $31k contract with ESP Energy Service Partners for solar panels that sometimes work marginally. We are requesting legal aid for this situation. 1. Violation 7154.D Non-registered salesman- Shameer Jalil— We didn’t realize a solar salesman needed to be registered
in Calif. We found out months later, Shameer Jalil was not a State registered salesman Shameer was not fingerprinted or had his criminal history checked. ESP used the fact that he was not registered that ESP does NOT have to honor what the salesman tells us.
Been costing us twice as much for power since getting solar. Our regular PGE bill plus our solar panel loan which will be increasing to $160 next month. We need to get free of this awful contract.