Empyrean Energy Solutions Review 2024 - The Residential View

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Updated on 2023-05-30

Empyrean Energy Solutions Overview

Empyrean Energy Solutions is a solar company that offers residential and commercial solar panel installation in Las Cruces, New Mexico. The company is a family-owned business that was established in 2016 under Lucio Garcia and Miguel Garcia; it has less than 25 employees at its location, making less than $5 million per year.

Empyrean Energy Solutions is a small company that prides itself on being a local business that supplies residents with American-made panels with the motto to underpromise and over-deliver.


Empyrean Energy Solutions Services and Specifics

Specific Solar Panels Offered

The company partners with Mission Solar Energy for the majority of its solar arrangements.


Mission Solar Panels


Keeping in line with Mission Solar Energy’s options of panels, this model is an all-black monocrystalline frame that possesses 25 years of warranty for output and material. The panel has an output of 345W with an efficiency rate of 18.7%.



With a performance of 415W and an efficiency rate of 18.9%, this model is monocrystalline and houses 72 cells. Having an output warranty and material warranty of 25 years, the panel has a decline rate of 0.58% per year after its first year of decline (2.0%).



An all-black panel housing 66 cells, this model is monocrystalline with a rated output power of 385W and 19.3% efficiency. The panel comes with a 25-year output warranty and a 25-year material warranty.


Additional Services

  • Commercial/residential solar system installation
  • Free home energy assessment
  • Roofing services and repair
  • Solar maintenance and repair
  • Financing options
  • Renewable energy consultation



IQ Battery 10 (Enphase): A lithium-iron-phosphate battery that can be set indoors or outdoors with the option of wall mounting. It has an inbuilt inverter with 10.50 kWh of usable power and a 10-year limited warranty.


Costs and Installation Process


Empyrean Energy Solutions does not provide information on its service costs; however, the average installation costs of a solar system within the state of New Mexico range from $14,000 to $20,000. As such, prospective clients can expect to spend somewhere within this region if they are seeking a competitively priced business.

Empyrean Energy Solutions offers a number of payment options: credit or debit card, cash, mobile payment, or financing/loan options. In regards to the financing options, the solar company partners with Sunlight Financial and LoanPal/GoodLeap.



According to past customers, the general installation process involves the company understanding a client’s power usage and needs through consultation and inspection and then designing a system that will be installed upon permitting and approval.



Empyrean Energy Solutions has an active constructor license (#402431) that is scheduled to expire in July 2023.
Although the company advertises itself as a Better Business Bureau (BBB) accredited company on its website, this information is outdated. Since July 2022, the business’s accreditation has been revoked due to failure to abide by the organization’s requirements.
Specifically, Empyrean Energy Solutions failed to address lodged disputes against it and provide a response to customer complaints that were filed against it.
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Maintenance appears to be poor, as a lot of customers report incomplete installations and unresolved issues.

It seems that the company has possibly stopped trading as its website has also been taken off the web. 


Customer Experience

Customer experience with Empyrean Energy Solutions is largely mixed. Positive experiences detail having no issues along the installation process and being satisfied, whereas most of the negative experiences are complaints surrounding the maintenance and support that is lacking once payments have been made to the company. These complaints seem to go largely unaddressed by the company and are what caused it to have its accreditation revoked under the BBB.


The SolarEmpower View

Empyrean Energy Solutions is a relatively young company, having been in business for less than ten years. However, in its time running, it has managed to garner mixed reception, where the most current feedback leans more toward being unfavorable.

Alongside the negative feedback, the company also has the issue of information surrounding it not being readily available and largely missing. The company does not disclose its company history, its prices, or even its service history. Given the amount of incomplete information surrounding Empyrean Energy Solutions, it is not a company that can be recommended.

💲Cost: 5/10 ✅Legitimacy: 3/10
⭐️Quality: 3/10 📞Customer Service: 3/10
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Industry Certifications

ASES – American Solar Energy Society
ASES – American Solar Energy Society

Service Types

Solar Panel Installation

Service Areas

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Empyrean Energy Solutions Solar Details

Licensing Information

Licence # 20292-19

2805 Las Vegas Ct Ste B
Las Cruces, NM

Empyrean Energy Solutions User Reviews

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denise Roth
denise Roth
December 19, 2022
There is nothing but positivity,…
There is nothing but positivity, from the sales dept, project manager coming to your home, making you comfortable with your decision to have Organ Mountain be your guide. The crew assembling your solar was amazing, so professional , and always happy,to move things and please you.The follow thru to Enphase for monitoring was just the perfect touch. I cannot say enough about how pleased and easy Organ Mountain was to work with. Thank You.
larry rens
larry rens
November 2, 2022
I love it when I…
I love it when I can rate a company with 5 stars, they really deserve more. they removed panels so we could replace our old roof then install triple the amount when the roof was finished. the entire team was professional, they communicated a plan and then executed that plan ahead of the promised finish date. I can't say enough about how pleased we are with the whole project, and I love the new electric bills with negative amount due. good job Organ Mountain Solar and Electric.
Marjorie Hinton
Marjorie Hinton
August 30, 2022
We got solar about 3…
We got solar about 3 years ago & only have a small bill 2 months per year (Dec -Jan), so heater cost more than central air conditioning. Not bad at all as our heating costs were over $200 + per month previously. Great people, service & excellent service. Best ? in the west by far!!
May 25, 2022
Just had my solar install…
Just had my solar install turned on and I could not be happier. I cannot say enough about Organ Mountain Solar. The whole process was well organized and professional. They kept me up-to-date on the schedule and all the steps involved. I had a clear understanding of the process and any questions I had were answered. I highly recommend this company for anyone who is planning a solar project.

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