Empower Solar Review 2024 - A True Local Choice?

Installer
Installing solar since 2003
9.0
(Expert Rating Score)

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Updated on 2023-06-14

Overview: 

EmPower Solar has been providing solar services since 2003. They were founded in the city of Long Island in New York and currently have a headquarters in Island Park, New York.  EmPower Solar provides solar solutions for both commercial and residential customers. Throughout the years, they have exceeded many other solar companies when it comes to being a leader in the industry.

EmPower Solar designs solar energy systems in order to provide people with customized options, while providing them with a critical source of energy. EmPower Solar has a lot of great reviews, reflecting the hard work that they have put in to change the lives of people with their services. Some of the core things that EmPower Solar bases their work model on revolves around being professional, working together as a team, and putting clients first.

EmPower Solar Services and Features: 

EmPower Solar Products: 

EmPower Solar tries to offer reliable products that help people get positive results when it comes to energy systems. However, as analyzed below, the company seems to fall short in some areas.

Solar Installation Services: EmPower Solar installs products so that customers can increase their energy independence, while at the same time save money in the process.

Solar Panels: EmPower Solar provides customers with quality solar panels that are efficient. These solar panels also have 60% more energy output compared to other panels.

Home Backup Battery System (The Tesla Powerwall): The Tesla Powerwall can store energy and can act as a main source of power when power outages or unfavorable weather conditions occur.

From developing systems to installing them, EmPower Solar covers many aspects of the solar energy process. Island Park experts from EmPower Solar services locations including Queens, Brooklyn, Manhattan, and Staten Island – in addition to other areas in New York. 

EmPower Solar Costs: 

One of EmPower Solar’s goals is to help customers decrease the cost of energy in order to save money. The cost to get a solar system installed with this company can be anywhere from about $10,000 to $25,000 – depending on factors like size or type of system. Their website provides information on how customers can earn an income from their solar systems. EmPower Solar also offers a diverse range of options that people can use to pay for products and services. Even better, EmPower Solar offers financing that makes solar installation possible for more people. 

EmPower Solar guides customers through the process of getting their solar energy systems every step of the way. To start, EmPower Solar will review electricity usage, then come up with a design for the solar system. Next, a property assessment will take place and they will work on obtaining any required permits. Upon getting the necessary permits, EmPower Solar will then set up a date to start the installation process. Expert installers should then come out, begin the project on that date, and do a last inspection of the property after the project is complete. 

For these reasons, our experts highly recommend EmPower Solar on the pricing front.

EmPower Solar Legitimacy:

However, our experts would be a little more tentative in recommending EmPower Solar

  • We couldn’t find information on licensing for EmPower Solar.
  • They make contact information available on their website, including a phone number and address where they can be reached.
  • This business has an A+ Better Business Bureau rating.
  • EmPower Solar is award-winning and has earned recognitions over the years for their service.

EmPower Solar Maintenance: 

Our experts are reluctant to unequivocally recommend EmPower Solar’s maintenance services. 

EmPower Solar has a warranty on their solar panels for an added sense of security. They’re able to assist with the repair and maintenance of the solar systems that customers may need as time passes. They can also assist with showing customers how to monitor their energy for a more complete experience. EmPower Solar company has mixed reviews that people have made about their experiences with them, casting doubt on some of their promises.

Some reviews stated that the company is good with communication, knowledgeable on solar systems and quick when it comes to service and installation. Others have had repeat success on multiple occasions with EmPower Solar and reported that they were easy to work with. There were a few bad reviews about the company expressing negative experiences with communication, timing and solar products. EmPower Solar has also made an effort to address some of the reviews that were not favorable. 

Overall, the company’s maintenance services were the subject of a fair few poor reviews.

The SolarEmpower View

EmPower Solar takes a customer focused approach when it comes to giving the full solar experience to those in need of energy solutions. They have a goal of being the best and exceed in much of what they do – making them a good choice when it comes to solar energy systems.

 

Company Contact Details:

Phone: 516-837-3459

Address: 4589 Austin Boulevard, Island Park, NY 11558

Email: [email protected]

Industry Certifications

CALESIA – California Solar Energy Industries Association
CALESIA – California Solar Energy Industries Association
UL Certification
UL Certification
Better Business Bureau
Better Business Bureau
Solar Power World
Solar Power World

Service Types

Residential Solar
Commercial Solar
Energy Monitoring System

Service Areas

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FAQ

Is EmPower Solar trustworthy?

Many people seem to be pleased with their experience working with EmPower Solar. Based on all of the different aspects of the solar experience that EmPower Solar excels in, we have determined that overall, this company seems to be trustworthy.

Is EmPower Solar good to work for?

EmPower Solar has plenty of reviews on what it’s like to work for them. The reviews range from excellent to bad – most of which are positive reviews. Many employees liked the benefits, training, support, and team, while other employees had problems with things like the pay and job environment. Weighing out the pros and cons of working at EmPower Solar would be the best way to determine if they are a good place to work for.

Can I cancel a contract with EmPower Solar?

We didn’t find any information as to whether it’s possible or not to cancel as contract with EmPower Solar. Further inquiry directly to the company is the best way to see if canceling a contract is possible.

Empower Solar Solar Details

Established
2003
Licensing Information

H2409110000,H-50211,WC-25308-H12

Contact
Headquarters
4589 Austin Blvd
Island Park NY
11558
(516)-837-3459
7.8

Empower Solar User Reviews

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Scott W.
Scott W.
June 10, 2023
Empower Solar got the job…
Empower Solar got the job done! They were able to install and get everything all set in a tight time frame with the cut off for NEM 2 but they came through with flying colors. They were also helpful and quick to respond.
Blondie54
Blondie54
June 6, 2023
Everyone involved did exactly what…
Everyone involved did exactly what needed to be done in a timely manner. The solar is up and running. The longest wait for anything was from the city of L.A. Employees I dealt with were all fabulous. Highly recommend them. Workmanship also great.
Ruth Pemble
Ruth Pemble
June 1, 2023
They did a great job…
They did a great job installing our solar panels. Would have been 5 instead of 4 stars, but a window screen was damaged during install.
Update: changing my rating to 5 stars - our screen has been replaced. Very pleased with the excellent customer service!
Phillip G Pizzi
Phillip G Pizzi
May 25, 2023
I had no problem with…
I had no problem with Empower or their workers;they were all great. They worked hard and fast and very knowledgeable about answering questions I had;only problem was with the time it took for PG&E to make their own inspection and OK the work.
;
John Armendariz
John Armendariz
May 25, 2023
They made it very easy…
They made it very easy to go solar
Jeffrey Taylor
Jeffrey Taylor
May 23, 2023
After searching for a company…
After searching for a company to work for, I was able to find Empower home that truly values their customers. Quick install time, great prices and honestly just a company that values their customers over anything.
Austino Eardley
Austino Eardley
May 18, 2023
Not a very great company…
Not a very great company to do business with. A year after my install my gateway has had multiple issues. Tech came out a month ago and resolved it. Failed to tell me that my sub panel was sparking and he can hear it. A month later it failed again. This time they wanted to charge me to come out to “connect to wifi” again however I informed them I am a computer tech. There’s no power to the device etc etc they brushed me off like I was stupid and said it’s a 250$ charge. They came onsite again this time the tech was upfront and told me the entire install was incorrect. They should have upgrade my sub panel to begin with. I contacted the company told them what the tech told me even after they said they would reach out to me. 4 days later still no response I had to call back in to see what the deal is. Of course the manager and tech were both on vacation. Waited another 48 hours to get a call and now they want to charge me 1000$ to fix an issue they said was because it’s not their fault. I have lost all faith with these people. I recommended them to a bunch of neighbors and even my mom. Terrible terrible choice. Management says the tech shouldn’t have opened his mouth. That’s why they have managers.
Adalberto Arais
Adalberto Arais
May 1, 2023
Great customer service…
Great customer service
Roberto Zavala
Roberto Zavala
April 28, 2023
I’m very happy with everything…
I'm very happy with everything and they did a great job of always keeping me updated on progress and/or status of the build. I will definitely recommend them to all my friends and family.
Richard Romero
Richard Romero
April 27, 2023
Empower Homes Are True Professionals…
Empower Homes Are True Professionals to the Maxxx. UTruly a Out Standing Organization Super Human Speed And Tenacity .

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