Empower Solar LLC Overview
Established in 2008, Empower Solar is a solar company based in Monroe, Connecticut, that provides solar solutions to residential and commercial properties. The business was founded by Norberto Rodríguez.
Empower Solar Services
- Commercial/residential consultation
- Ground/roof mounts
- Solar repair and maintenance
- Commercial/residential solar installation
- Energy auditing
- Financing options
- Roofing repair and installation
Empower Solar Products
The company partners with SunPower, LG Solar, Trina Solar, and Tesla. Listed are examples of some of the products offered.
Solar Panels
345 NeON 2 Black (LG)
Currently LG’s best-selling model. It has 20% efficiency and a degradation of 0.33% in its second year. The panel is monocrystalline with 60 cells, an output warranty of 25 years, and a materials warranty of 25 years.
SPR-E20-327-E-AC (SunPower)
This panel has a power output of 320 watts with an efficiency of 19.9%. Possessing 0.5% degradation per year, it uses monocrystalline silicon and has a warranty of 25 years.
Vertex S (Trina Solar)
An all-black monocrystalline panel with 405 watts of power output from 120 cells. The model has a 21.2% maximum efficiency with a 0.55% annual degradation rate from year 2 to 25. This panel comes with a 15-year product workmanship warranty and a 25-year power warranty.
Batteries/Inverters
Tesla Powerwall: A home battery with an energy capacity of 13.5 kWh and a 10-kW peak backup power. It is water and dust resistance and possesses a standard 10-year warranty.
Empower Solar Costs and Installation Process
Costs
Empower Solar does not provide any detail or information on the costs of its products or services. The business was contacted to enquire about its financial setup, but it did not answer.
The average cost of solar installation in Connecticut ranges between $11,900 and $16,100. To be competitive, Empower Solar should offer options within that range.
For those uninclined to purchase solar outright or who seek an alternative payment plan, the company associates with EnerBank USA, Mosaic, and LoanPal.
Empower Solar Legitimacy
Empower Solar has been listed as an accredited business by Better Business Bureau (BBB) since September 2022; the company has an A+ rating with zero filed complaints. However, beyond the BBB, information on this company, its history, and past projects are nowhere to be found.
For a company that was founded in 2008, its lack of background information and reviews act as major red flags. The company’s legitimacy is not to be questioned as it is listed as an active business under the Connecticut Secretary of State website, but its operations are questionable as its NAICS code lists it as under “marketing consulting services”.
Maintenance
The company does not provide any information on its maintenance and has not responded to our inquiries.
Customer Experience
Information on this is lacking.
The SolarEmpower View
A company’s website should act as a primary source of information for interested and prospective customers; however, Empower Solar’s home site is bare and void of any useful information outside their contact details. It does not provide any information on products offered, potential costs and financing options, a history of past projects or an equivalent gallery, company information and history, and employee information.
There is nothing on the history of work it has done, no records of customer reviews, no employee information, and it operates under a different type of license. Information on the business does not add up, and the only information that is reliably traceable is on the owner of the business, who appears to be an entrepreneur.
Given the situation, this company is not recommended and should be altogether avoided as prospective customers have nothing to work off of at gauging the ability or competence of the business.
| Service: ???/10 | Quality: ???/10 |
| Customer Satisfaction: ???/10 | Availability of Information: 2/10 |
| Overall: 2/10 | |
