EcoSmart Home Services Review 2024 - CT Solar Specialists?

Installer
Installing solar since 1985
9.0
(Expert Rating Score)

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Updated on 2023-04-13

Eco Smart Home Services Overview

Eco Smart Home Services is a division of R. Pelton Builders, Inc, which was established in 2006 as a full-service home improvement company specializing in energy efficiency and solar energy system installations. Located in East Berlin, Connecticut, this company services mostly residential properties across the entire state.

With an employee count of over 20, its estimated revenue of $5 million is in line with other mid-sized companies in the region. The company is also an authorized Home Energy Solutions Contractor for both Eversource and United Illuminating.

 

 

Solar Panels and Services offered by Eco Smart Home Services

Specific Solar Panels

Eco Smart Home Services will install any solar panel you want, but their experts always recommend the best components made by top manufacturers. They will offer powerful, efficient, and aesthetically pleasing panels at your price point.

Some of the panels they recommend include REC panels, whose Peak Energy Series are the perfect choice for residential solar energy systems, and combine long-lasting product quality with reliable power output. They have a power rating of between 360W – 450W, a very high efficiency rating of between 19.5% – 22.3%, and a product warranty of 20 years. The price bracket of these panels is medium to high, and the most popular panel is the Alpha 400W.

Eco Smart Home Service also offers panels from LG, which have a power rating ranging from 350W to 450W, and an efficiency rating between 19.8% – 22.0%. The product warranty is 25 years, and these panels are found to be in the higher price bracket.

 

Specific Types of Solar

Eco Smart Home Services works exclusively with residential properties, as its name suggests. They offer both grid-tied and hybrid solar systems. The latter is advantageous because they continue to provide power without interruption due to the battery storage.

They will determine which system you need and proceed to design it and obtain all the necessary permits. They also help you to apply for any potential government rebate programs.

In addition, they do energy audits to ascertain where and how your home is using too much or losing power to ensure efficiency in your property.

 

 

Eco Smart Home Services Installation Costs and Processes

Costs

Eco Smart Home Services install panels chosen by you and recommended by them, giving regard to your budget. Their recommendations are based on their expertise and knowledge in working with these products over a long period. Their preferred brands tend to be mid-to-high-priced and are of very good quality.

Customers who reviewed the company did not encounter any unexpected costs along the way, suggesting that the company sticks to its quote.

They help you to obtain low-interest financing with $0 down and also ensure you take full advantage of state and federal incentives that will shave 30+% off the installation costs of your system.

 

Legitimacy

Eco Smart Home Services is a licensed and legitimate company that has the following accreditations:

  • BBB rating
  • NABCEP-certified installers
  • Licence Number HIC 0621058
  • Affiliation with the US Green Building Council
  • Partnerships with Eversource and United Illuminating

The company has a detailed website, a strong online presence, and verifiable contact details. We have no doubt that this company is legit and safe to do business with.

 

Maintenance

Reviews mention that Eco Smart Home Services is responsive to customer questions and concerns. The company states that if anything goes wrong with the solar installation, including the panels, inverters, racking, and roof attachments, they will take care of it at no cost to the customer for 25 years following installation. 

The products they offer have a full manufacturer’s warranty which ranges between 10-25 years.

With a complete in-house team for all services rendered, this company will not find it difficult to maintain your installation. Their previous customers have praised them for their great service and professionalism.

 

 

The SolarEmpower View

Eco Smart Home Services is a company that has been in business in Connecticut for a very long time, albeit mostly through its parent company. The company is legitimate and trustworthy. Their promise to be flexible enough to allow you to choose your solar panel brand while giving you expert advice is a comfort. 

The brands that they prefer are not the cheapest, but they guarantee good quality. Customers were, on the whole, satisfied with their service and gave them good reviews for their knowledge, expertise, and responsiveness. Eco Smart Home Services is a good company to do business with.

 


Contact details

Phone: (888) 773-5866

Address: 105A Clark Drive, East Berlin, CT 06023

Email: [email protected]

Industry Certifications

ASES – American Solar Energy Society
ASES – American Solar Energy Society

Service Types

Solar Panel Installation

Service Areas

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FAQ

Are Eco Smart Home Services trustworthy?

We believe the company is trustworthy as a licensed and accredited business.

Will Eco Smart Home Services provide proper maintenance?

With an in-house team for all services, this company will provide you with good maintenance.

Can I cancel a contract with Eco Smart Home Services?

According to Connecticut state law, you cannot generally cancel a contract with a company once you have signed it. To seek further clarity on whether a contract has been signed, you may contact Eco Smart Home Services or an attorney directly.

Does Eco Smart Home Services offer free consultation?

Yes, they offer free quotes for your solar system project.

EcoSmart Home Services Solar Details

Established
1985
Workmanship Warranty
25 year workmanship guarantee.
Licensing Information

Home Improvement: HIC 0621058. NABCEP PV Entry

Contact
Headquarters
105A Clark Drive
East Berlin, CT
06023
(888)-773-5866
9.5

EcoSmart Home Services User Reviews

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Coleman Kelly
Coleman Kelly
January 1, 2023
They installed our solar in…
They installed our solar in December 2020 - best decision we ever made. The salesperson (Zach) was great and the install was seamless. They have graciously showed up a few times to resolve issues that we assumed were caused by their work but were actually the result other parties.

As part of our solar install they took feedback from us and deployed a brand of panels they did not normally offer. We appreciated the flexibility and willingness to hear other options. We would work with them again!
J C
J C
August 29, 2022
I highly recommend Ecosmart home…
I highly recommend Ecosmart home services. The head of my project was incredibly informative- I learned a lot about energy proofing your home. The installers were incredible as well. They were highly experienced and did a wonderful job as well as cleaning up after the job was done. All in all I had a 5 star experience from the office to the installers.
Mike McCormick
Mike McCormick
May 5, 2022
We used EcoSmart for our…
We used EcoSmart for our Solar Panels and insulation. The Solar process was phenomenal. Unfortunately the salesperson I dealt with is no longer with the company, but the entire process from beginning to end was flawless. The insulation project was also great and they helped me out when it came time for State rebates when I was in a timing pinch. Had they not assisted, I would have been stuck paying thousands more.

I do agree that their Energy Audit Team needs some polishing up, the gentlemen that performed my audit did not do the best job, hence the loss of star.
Gary Stango
Gary Stango
April 22, 2022
I shopped with 4 other…
I shopped with 4 other solar providers before I found Ecosmart. Not only did their financing and pricing blow everyone absolutely out of the water, I got hands on personal treatment and care throughout the entire project. They worked with me on my custom requests and everything was done in a very timely manner. Can’t recommend them enough.

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