Custom Solar Overview
Custom Solar is one of the solar providers in the US with the longest track record, having been around since 1987. It is based in Utah and offers solar solutions to clients in Utah, California, and Idaho. The company is medium-sized, earning an average annual revenue of less than $5 million. Even though not explicitly stated, it appears as if the company’s target audience leans more toward residential properties.
The team offers complete solutions from planning and design to installation and lifetime monitoring afterward. The company also offers solid warranties on their workmanship and only installs premium solutions. Furthermore, they offer a very enticing financing option to new clients, requiring zero payments before installation.
Solar Panels and services offered by Custom Solar
Specific Solar Panels Offered
The company’s website doesn’t state their preferred solar panel suppliers. Yet, the team claims that they only use Tier-1 panels, and the brand is an authorized Sunpower installer.
Specific Types of Solar offered
Custom Solar is making the entire solar installation process as easy as possible for residential and commercial customers. Their company website explains the process in four easy steps, which include:
Book a Free Quote: While the team would ask all the necessary questions during this meeting to enable them to offer accurate pricing on a solution best suited for the client’s needs, they also consider this as an information session. This would be when they explain the entire process of switching to solar and answer all the questions clients may have.
Installation: While the team states that contract administration, HOA approvals, the necessary engineering and design, getting permits, ordering the necessary part, and making sure all arrangements are in place for interconnection after installation takes up the bulk of the time it takes from booking order to installation. Once they are on your roof and busy with the installation, the entire process doesn’t take more than three days.
Flipping the Switch: The third step in the process is to obtain the client’s Permission to Operate from their local utility company. Once this is in place, the team is there to turn on your solar system.
Lifetime Monitoring: Once the system is up and running effectively, this team ensures it remains this way. They ensure that every solar system in their care delivers an optimal return on the investment, allowing their clients to sit back and relax.
Installation costs and process
Due to the absence of any mentions related to the company’s cost-competitiveness, it is only logical to assume that price is not their first approach to attracting clients. The company does offer something different, though.
This brand offers its clients an opportunity to have the entire solar installation completed, and they’ll only make their first payment 30 days afterward. The team has structured a deal allowing clients to pay them monthly. So, instead of paying a large sum for a utility bill, clients can write a check to the company to settle the amount for their installation.
|This team is very proud of its advanced payment solution setting itself apart from the rest. As they don’t appear to be highly competitive on pricing, this is surely a solution that will entice clients.
Custom Solar is a legitimate company with a long-standing and trusted reputation. The brand has partnerships with some of the most prominent names in the industry and has an excellent track record confirming its legitimacy.
|The company is BBB rated.
|The brand is a Sunpower Authorized Dealer
|The brand is a NABCEP Certified PV Installer.
|The company belongs to the American Solar Energy Society
|It has all the necessary licenses and insurance in place.
|While the company website misses an email address, there is transparency regarding the rest of their contact details.
Custom Solar doesn’t expand much on its maintenance options. Yet, it states that it offers a 10-year warranty on workmanship and 30 years on the premium products the team installs. So, yes, clients have access to a maintenance option even though the finer details of this option are lacking on their website.
The SolarEmpower View
The brand has been around for a very long time, and its experience is evident in how it presents itself in the marketplace. While the company appears to be a great service provider offering a comprehensive and trusted service coupled with excellent warranties, its online presence is slim and inefficient. This may count against the brand as consumers are used to exploring all they need online. Apart from this lack of comprehensive information, the company appears to be a highly recommended option in Utah and its surrounds.
|📞Customer Service: 9/10
Phone: 435 862 1445
Address: 1640 West 4900 South, Sterling, UT, 84665
Email: none available – contact form on the website