Cromwell Solar Review 2024 - Is The Price Right?

Installer
Installing solar since 2004
7.5
(Expert Rating Score)

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Updated on 2023-06-14

Overview

Cromwell Solar is a solar panel design and installation company based in Lawrence, Kansas. Its parent company Cromwell Environmental Inc was founded in 1982 and became officially registered in 1996. The company is 100% family-owned and has over 40 employees. 

The company currently aims its products and services at residential, commercial, and industrial property owners, basing its business model on continued referrals and ongoing relationships with their existing customers. Over the last five years, Cromwell Solar received over 80 customer reviews on one site, achieving a 4.4* rating, and over 25 on another where it achieved 4*. The customer feedback was varied with 13 customers providing less than a 2* rating. Compared to other companies in the area, these reviews are somewhat disappointing.

Crowell Solar Services and Features

Cromwell Solar Products

Cromwell Solar is the solar division of Cromwell Environmental Inc and specializes in delivering all residential or commercial power needs. It does this by offering: 

Solar Energy: Cromwell Solar offers the design and installation of solar PV systems which can be customized according to their customer’s power generation needs.

Battery backup and generators: Cromwell Solar uses an experienced team of electricians to install generators and backup batteries. They are also able to integrate your solar, batteries, and generators to work together. 

Additional services: Cromwell Solar, unlike other solar installation providers, is a part of a larger organization and is therefore able to offer several additional services in conjunction with its own. These services include:

  • Energy auditing services
  • Mold testing, sampling, and remediation services
  • Asbestos inspection and remediation services
  • Oil tank handling services
  • Meth clean-up services

Cromwell Solar offers its services throughout Kansas and Missouri and has installed more than 75% of all the solar panel systems in Kansas, which is their main service area. The company also offers its services throughout the USA, however this is mainly reserved for larger-scale projects, rather than only residential homeowners.  

Cromwell Solar costs:

Cromwell Solar customers report that the company offers competitive pricing for its products and services. The company also offers several cost-saving and repayment benefits such as free consultations, a zero deposit option, and unique financing options if you’re unable to pay for the products or service upfront. In addition, the company handles all inspection and permit regulations through their in-house, professional, and certified installers and electricians, which can be an additional cost-saving factor for their customers. 

However, some customers did report being burnt by the pricing when their solar panels stopped working. One customer claimed she was out of pocket by $12,000 due to costs skyrocketing on reinstallation. 

Cromwell Solar Legitimacy: 

Cromwell Solar is a licensed company. Below are some of their accreditations: 

  • Operating for over 30 years and registered under its current banner for over two decades, Cromwell Solar is a registered member of the Kansas State Business Register since 1996.
  • The company is certified in good standing with the relevant regulatory authority for 25 consecutive years.
  • Cromwell Solar has secured and completed large-scale contracts including the installation of 10.5 megawatts of solar for the Fort Riley military bases in Kansas which spanned over 1200 ft. 
  • They are responsible for 75% of all solar installations in the state of Kansas. 
  • The owner, Aron Cromwell is certified by the North American Board of Certified Energy Practitioners (NABCEP). He has also been elected and held the offices of City Commissioner and Mayor of the City of Lawrence between 2008 – 2012.
  • Cromwell Solar is transparent about its contact details and provides its location, contact number, and a contact request form on its website. 

Cromwell Solar Maintenance

Many customers describe Cromwell Solar as providing excellent customer service throughout the installation process. Of the sources we scoured, however, there were 13 low ratings received from their customer reviews – and four were related to customer service matters. Unfortunately, the other nine low-rating reviewers did not specify what their issues were exactly, but some made reference to the poor level of maintenance.

Most of the information we reviewed referenced new installations and according to the majority of customer reviews, Cromwell products work well and their sales teams are excellent. However, we would advise you to take care to get some solid guarantees, as some customers were left out of pocket due to poor maintenance.

The SolarEmpower View

Overall, Cromwell Solar seems to offer fine quality products that are competitively priced. They have successfully completed large-scale projects and are the market leader in supply and installation of solar panels in the state which underlines their legitimacy. However, while most of the customer feedback is positive, 13 of 108 reviews (12%) received 2* ratings or less. In addition, of 10 employee reviews, only two reviews received ratings of 3* or more. The company has not responded to any negative customer or employee reviews according to our research, which raises some concerns relating to the company’s customer and employee satisfaction awareness.

For these reasons, SolarEmpower would probably not heartily recommend Cromwell Solar.

 

Contact details:

Phone: 785-371-1429
Address: 615 Vermont Street, Lawrence, KS, 66044, United States
Email: [email protected]

Industry Certifications

ASES – American Solar Energy Society
ASES – American Solar Energy Society

Service Types

Residential Solar
Commercial Solar

Service Areas

Select State:

FAQ

Is Cromwell Solar trustworthy?

Yes. Cromwell Solar is an authorized member of the relevant business governing authority of Kansas and is certified in good standing for 25 consecutive years.

Is Cromwell Solar a good company to work for?

The company has a team of 40+ employees. We managed to trace 10 employee reviews in our research and the results were not positive. Cromwell Solar received a 1.9* rating from eight former and two current employee reviews. All employee reviewers worked in the installation area of the business.

Cromwell Solar Solar Details

Established
2004
Contact
Headquarters
615 Vermont Street
Lawrence KS
66044
(785)-749-6020
9.8

Cromwell Solar User Reviews

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WENDY
WENDY
March 28, 2023
We had carpet installed and…
We had carpet installed and there service was amazing from tear out day to install. The guys that came out we’re very professional, and answered all my questions.. Jennifer was great to work with the communication we had back-and-forth she was amazing handled everything so fast. Great customer service. I highly recommend Cromwell.
John Lamanna
John Lamanna
February 9, 2023
Jennifer was a pleasure to…
Jennifer was a pleasure to deal with. She went above and beyond to get the job done. I appreciate that she was able to handle the issue with the garage door quickly and efficiently. Thx
Tim Clay
Tim Clay
February 8, 2023
Very good experience working with…
Very good experience working with Cromwell. The job required photos and inspection inside entire home. Was not comfortable with someone going through our house, especially with Covid but it had to be done. The inspector Nick arrived wearing N95 mask, shoe covers, and gloves ( as requested) He was polite, professional, and made us feel instantly at ease with the process. Jennifer, the coordinator, was amazing. Great communication and she explained everything in a way I could understand. Awesome follow up and best customer service that I have ever experienced. We have had a lot of contractors inspecting and doing work but this company was honestly the best. They did an excellent job and the work was done in a timely and most professional manner. Will hire them for all future projects they can do. Great to have a contractor you know you can trust and depend on. A rare quality in our experiences.
Paul Franklin
Paul Franklin
January 25, 2023
I am Foundation Contractor in…
I am Foundation Contractor in Louisville, KY and I recently had the pleasure of working with Cromwell Enviromental's Ms. Jennifer Grogg. We had a project together, and she made it so easy for us to conduct business by being my only required contact between the resident and the property owner. I look forward to our next project together, she was AWESOME!
NOPE Nada
NOPE Nada
August 27, 2022
Cromwell Environmental is very prompt,…
Cromwell Environmental is very prompt, friendly, and professional. Within a week period I was able to get an air quality test as well as a surface analysis, results from the lab, as well as a remediation proposal. All staff was exceptionally friendly and always went above and beyond answering questions and answered emails in a timely manner. Thank you for your service and exceptional work. I will continue to utilize and refer this company to others.
Aimee Bono
Aimee Bono
August 10, 2022
Cromwell has been our lifesaver…
Cromwell has been our lifesaver when other plumbers left us with an unfinished job. They sent us professional and skilled contractors who came early and worked 4 days until the job was done was completed. It’s was quite an extensive job and they were efficient, effective and even took extra time to leave us with water and drains over the weekend. They addressed all of our issues and we hope to continue working with them. They were quick to communicate and answer any questions I had.
ashley mcbride
ashley mcbride
July 31, 2022
Seriously, the best company. We…
Seriously, the best company. We have had multiple contractors at our property prior to this for the same issue over 4 months and we were exhausted by the wait from all others and Cromwell by far knocked it out of the park. They inspected, tested, and fixed our issues within a week and all others still hadn’t had the time to fix it. On top of it, their technician Arlo was extremely nice, respectful of our home and animals, always kept me up to par on what’s going on and I trusted him right away because of his knowledge regarding our issues. I literally wouldn’t do business with anyone else. Thank you all for being such a well managed and put together business.
DmC 99
DmC 99
February 21, 2022
Very professional and completed the…
Very professional and completed the work quickly
Aaron Gibson
Aaron Gibson
February 11, 2022
A special thank you to…
A special thank you to the Cromwell solar team they went above and beyond on our 6.8kw solar project with 2 Tesla powerwalls . They were great to explain everything and their team made sure everything looked beyond 5 star quality. Panels look great , Tesla gateway look great and Tesla powerwalls very sleek and beautiful. Every minute the crew spent out here was for 100% dedicated perfection and sleek look to whole house and to make us proud of choosing the company.

Brad Kaye the sales representative was very friendly, very knowledgeable and professional explaining how solar works showing me his own solar on his phone explaining so much. Brad also went above and beyond answering my calls at all times of the day since I’m a truck driver and he was responding to my text for any questions I had prior to solar installation and checking up on my experience afterward .
Jessica Regier
Jessica Regier
December 20, 2021
We had to have extensive…
We had to have extensive remediation done this summer, due to an uncommon medical diagnosis that originated from hidden mold and water damage in our home, and I am SO glad we chose Cromwell Environmental! They did a very thorough job and were easy to communicate with. Overall, great experience!

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