Connected Solar LLC Overview
About Connected Solar LLC
Connected Solar LLC is a mid-sized solar installation company based in Houston, Texas. Founded only a year ago in 2021, Connected Solar LLC is still a new company and prioritizes quality to build strong, long-term relationships and gain continued referrals from its clients.
Connected Solar LLC caters to residential and commercial property owners; however, as a growing business, its brand awareness is still very limited. Of all the sources that we scoured, we were only able to find 4 customer reviews due to the company’s limited online presence.
Solar Panels and services offered by Connected Solar LLC
Specific Solar Panels Offered
The company does not provide any information on the specific solar panels it uses; however, they do aim to work with each customer to identify the most suitable solutions based on the customer’s affordability.
Connected Solar LLC does advertise its use of only “high-end brands” in all of its installations – as well as sourcing quality products for all the parts of a system.
Specific Types of Solar offered
Connected Solar LLC offers two main categories of solar systems: residential and commercial.
Residential Systems:
Residential solar systems are the main service provided by Connected Solar LLC. The company aims to tailor every system to fit its customer’s goals and needs. The company also features a few of its residential project completions on its website.
Commercial Systems:
Connected Solar LLC offers EPC services (engineering, procurement, and construction) for commercial businesses throughout Texas.
The company works with commercial and non-profit property owners to deliver a cost-effective and high-quality plan to ensure that they are happy with their solar system.
Installation costs and process
Costs
Connected Solar LLC offers its customers a free consultation to provide the exact pricing for their service. The company also informs all customers about the potential tax credits, 0% down financing options, and solid warranties that are available.
The company currently possesses only four customer reviews online; however, two reviewers did mention the company offers affordable prices for its service. Here’s one of those reviews:
| “Their service and response is nothing short of the best. Warranty and prices are competitive and alluring to anyone with the ability to think for themselves. I recommend this company and the people that work for it to my friends and family as their professionalism makes me look good too.” |
In addition, the company provides customers with its unique price protection guarantee program. This benefit guarantees that if another solar company offers equal products and benefits for less than Connected Solar LLC’s price, the company will refund the difference to the customer.
Legitimacy
Connected Solar LLC is legit. Here are some of their accreditations:
| Connected Solar LLC has been registered with the Texas Secretary of State since the 28th of December 2021 – ID #: 0804365191. |
| The company is SEIA accredited and NABCEP certified – Electrical Contractors License #37019. |
| The company is transparent with its contact details and provides a contact request form on its website for after-hours inquiries. |
| The company has obtained several partnerships with well-known, industry-leading manufacturers such as Enphase and Q Cells. |
Maintenance
The company uses qualified, in-house contractors and offers a 10-year workmanship warranty and a 25-year manufacturer’s warranty on all installations. In addition to its own installation maintenance, Connected Solar LLC also assists customers that have existing solar systems fitted and provide the owners with recommendations on improving them further.
Of the 4 customer reviews, all customers provided ratings of 5*, which is extremely promising for a new company.
Customer service (review analysis)
Based on the customer reviews, the company appears to offer a good level of support to its existing customers, as all four reviewers mentioned that the company kept them well-informed through the entire process. The business owner, Chris Hayden, contacts each customer and personally oversees each project from start to finish.
The SolarEmpower View
As a fairly new company, Connected Solar LLC seems to be a very promising up-and-coming solar installation company that provides its customers with systems that are tailored to their specific requirements. The customer reviews that the company has received suggest that it is going about its business in the right way and will be extremely successful if it can continue to maintain its high-quality standards.
However, due to limited accessible information and being an industry newcomer, SolarEmpower would advise exercising some caution while the company continues to establish itself in this competitive market.
| Cost: 7/10 | Legitimacy: 8/10 |
| Quality: 9/10 | Customer Service: 9/10 |
