Comfort Zone Mechanical Air is a small company located in Los Gatos, California. The company believes in establishing a long-lasting relationship with its customers.
Comfort Zone started in 2003. Initially, the company offered heating and air conditioning services. Later, the company expanded to alternate energy systems such as thermal hot water, P.V electric, and advanced air ventilation. Comfort Air provides its services in the Bay Area.
The company has been around for almost two decades, but it has not yet been accredited by the BBB.
Services offered by Comfort Zone
Air Conditioning Services: Comfort Zone, Inc is a full-service HVAC company serving customers in Los Gatos, and throughout the Southern Bay area. They provide the services of AC installation, AC maintenance, and AC repair. Comfort Zone provides HVAC zoning Systems that allow zoned heating and cooling systems throughout the house, with each zone controlled by its own thermostat. Comfort Zone also provides the installation of ductless mini-split cooling systems. The systems contain an external condenser and an internal evaporator coil. It is a compact and cost-effective unit.
Heating Services: Comfort Zone handles the installation of all types and brands of furnaces, as well as their maintenance and repair. Comfort Zone also provides repair and replacement of water heating systems, both traditional and tankless. The services also include the repair and installation of boilers. The company prides itself on its ability to install radiant floor heating systems.
Indoor Air Quality: Comfort Zone installs and repairs the ductal system of the heating and cooling units in your house. The company also offers the service of duct cleaning to keep the air quality optimal. Comfort Zone provides advanced filtration systems for enhancing indoor air quality. These systems include home air cleaners, HEPA air filtration systems, home air cleaners, and whole house air filtration systems.
Designing/Building Services: Comfort Zone also provides teams for construction projects in the Bay Area. The integrated approach toward project management includes planning, finances, acquisition, design, engineering, and construction activities.
Comfort Zone focuses on developing objectives simultaneously with design and financial comparisons necessary to support facility decisions. It focuses on resource-specific requirements of the client, internal resources, and previous professional relationships.
Costs and Processes
Comfort Zone aims to listen to the needs of customers and provide them with the service that suits their needs. They emphasize the quality of their work and services.
There is no information available about the costs of services on the Comfort Zone official website. Though there are some reviews available on their website. According to the reviews on their own website, Comfort Zone charges a reasonable amount for the services it provides. The customer reviews render the workers professional, efficient, and empathetic towards various queries. The company is flexible about timing issues and gives its customers the service they deserve. The professionals are on time and highly skilled.
We tried to contact Comfort Zone but there was no response, which shows that the customer service is not up to par despite what their website review says.
There is no licensing verification available for Comfort Zone which is a red flag and customers must be cautious while hiring the services.
In California, every remodeling or construction project that exceeds 500 dollars requires the contractor to have an active license with California Contractor State License Board (CSLB). To get a CSLB License the contractors are required to pass a written test along with proving at least four years of prior work experience in the field.
There is not a lot of information available about Comfort Zone online apart from its website. This can be because of the small size of the company but it is better to exercise some caution when contacting this company.
According to the company’s website, it provides maintenance for all its services. The company provides repairs to all the heating and cooling systems along with the installed filtration and air quality systems. The value of a company resides in meeting the desires of the customers.
The Comfort Zone workers also explain all the procedures to the customers, which educates them along the way.
Secret Shopper Analysis
We reached out to Comfort Zone Mechanical Air, which specializes in heating, air conditioning, indoor air quality, and construction services. The company has been operating since 2003 and offers a range of services, including HVAC installation, repair, and maintenance, as well as construction project management.
While the company has positive reviews on its website, there is a lack of information regarding costs and licensing verification, which raises concerns about legitimacy. Additionally, our attempt to contact the company did not receive a response, indicating potential issues with customer service. We recommend exercising caution and seeking further clarification before engaging Comfort Zone Mechanical Air for your needs.
Comfort Zone Mechanical Air is recognized as one of the top mechanical companies in the New York area, boasting a strong reputation for their expertise and professionalism. Their dedication to providing high-quality services has earned them a commendable rating of 3.7 stars.
However, it is important to note that a customer has expressed concerns about the driving behavior of one of their drivers, emphasizing near-miss incidents on the highway. Comfort Zone Mechanical Air should address these safety concerns and ensure that their drivers adhere to the highest standards of road safety.
The SolarEmpower View
The company provides value for money according to the customers, and it has a range of services that satisfy the needs of customers regarding their cooling and heating systems and indoor air quality.
|💲Cost: 8/10||✅Legitimacy: 4/10|
|⭐️Quality: 7/10||📞Customer Service: 6/10|
Address: Head Office 1532 Center Pointe Drive, Los Gatos CA, 95031