Overview
Bright Eye is a solar panel installation company handling commercial and residential solar energy solutions in New Jersey, Maryland and Pennsylvania, where its headquarters are based. The company was founded in 2010.
Consistently given four and five-star reviews across various platforms is undoubtedly a source of pride for the company and a good source for potential customers. Each review speaks of high-level customer service, knowledgeable sales staff and determination to handle any issues immediately, causing as little disruption to their customers as possible.
Bright Eye Solar LLC services and features
Bright Eye Products
Bright Eye takes care only of solar panel installation, meaning they do not handle any roof construction, though tree trimming/removal, re-roofing via partner roofing companies, and additional electrical wiring services are all part of their repertoire. Bright Eye will also thoroughly assess the customer’s desired installation site, whether on the ground or on the roof, with structural integrity tests for roof installations.
Since solar energy systems are required to disconnect from the electric grid during an outage, battery backups are widely recommended. Bright Eye uses Generac’s PWRcell Solar + Battery Storage System, which blends power and capacity with automatic load management to provide reliable whole-home backup in case of an outage.
Bright Eye offers both on-the-grid and off-the-grid options, though they make it quite clear that on-the-grid means customers will be more likely to benefit from federal incentives and tariffs, not to mention the possibility of selling any extra energy generated back to the grid itself as an extra source of income.
Bright Eye Pricing
Bright Eye explains that costs vary depending on the system size, type and if any special engineering design is required. Before performing a complete survey, a property review is conducted to determine solar energy suitability along with your energy bill, usage, and needs.
This means that Bright Eye will help your household or business become more energy efficient even before installing the panels.
Exact prices are not available given the variables at play, though Bright Eye explains the entire system cost of a typical 8-kilowatt installation is approximately $18,000 after factoring in any state or federal incentives.
It might sound like a lot, but the return of investment over ten years will also be a similar amount, the company explains. It also offers 10, 15, 20 and 25-year financing terms, with monthly payments similar to what a customer would pay the electricity company.
Bright Eye Solar is an LLC, meaning it carries two million dollars of liability insurance, is registered in Pennsylvania as a home improvement contractor, and has employees protected by the Workers’ Compensation Act.
The PWRcell Solar + Battery Storage System comes with a 10-year limited warranty. Depending on battery size, it also carries a throughput warranty, based on how much energy the system has stored and discharged, rather than the time of use.
Customer reviews point towards competitive pricing for a high-quality end product installed by industry experts.
Bright Eye Legitimacy
Bright Eye is certainly a legitimate company for a variety of reasons.
- It’s IREC (Interstate Renewable Energy Council) accredited, while its technicians are also NABCEP (North American Board of Certified Energy Practitioners) certified
- Contact details for their various offices can be found easily on their website, details that include locations, e-mail addresses and phone numbers
- They provide a clear snapshot of what to expect when using their services, from site inspection to installation and a maintenance plan
- Customer reviews appear to be genuine, especially given the variety of posts and platforms
- The one negative review (found on Gripeo) was directly addressed by Bright Eye’s CEO Jim Noden, who denounced the post as fake and possibly written by a rival company
- 12 years of experience in the field and a team consisting of industry journeymen and highly trained technicians place them towards to top of their market segment
Bright Eye Maintenance
Once the installed panels are tested and adjusted as necessary, Bright Eye will put together a maintenance schedule ensuring maximum energy production from the panels. Though they state that routine maintenance is not required, it’s important to keep core components clean and debris-free.
Bright Eye will provide on-site servicing. The company monitors the system’s performance over its lifetime, ensuring the power generated is what you need and agreed upon. If cleaning is required, Bright Eye partnered with Decks Etc. Power Washing in Lancaster and, although it emphasises regular solar panel cleaning isn’t entirely necessary, it can arrange for affordable panel washing once or twice a year.
All of the above is backed up by customer reviews on various platforms, with many commending Bright Eye’s rapid response. Although one customer mentioned relatively slow interaction, the same person stated that this was probably due to the employee being out on the road for installations and understood the delay.
Bright Eye states that most new solar panels last 30 years or longer if manufacturer-specified maintenance is applied. On its website, the company explains that most manufacturers give warranty periods of 20-25 years.
It also monitors any systems installed over the entire service lifetime.
The SolarEmpower View
The consensus is that Bright Eye offers quality service at reasonable prices. People compliment the staff on their knowledge and professionalism and appear to be happy with the work done in terms of installation, energy production over the subsequent years, and with after-sales services.
Contact Details
Phone number: (717) 207-8449
Address: 1200 Corporate Blvd, #16, Lancaster, PA 17601
E-mail: [email protected]
Phone number: (610) 798-6100
Address: 860 Broad Street, Suite 103, Emmaus, PA 18049
E-mail: [email protected]
Phone number: (410) 237-7225
Address: 107 Mt Carmel Rd, Suite 203, Parkton, MD 21220
E-mail: [email protected]
