Border Solar Review 2023 - Local Solar Specialists?

(Translated by Google) Very good service and customer service

(Original)
Muy buen servicio y atención al cliente

Border solar is always giving me the run around. Had solar panels installed before I moved in my home and that was July 2022. I still have not heard from them as to why my job has not been finished. This company takes your money and leaves you with an unfinished job. Stay away and for those of use that are stuck with useless panels, explore your options maybe small claims court.

I bought a house with Winton and the home included solar panels. The company that provided the solar panels was Border Solar. One day they put the panels on my home’s roof and they never connected them. Its been over a year and they still haven’t connected the panels. Every time I call all they give me are false claims, broken promises. I do not recommend this company to anybody interested in solar panels

1 star because I have been waiting for 2+ years for the panels to start working. I haven't got a solution during this time so this is my bad experience so far with them

Installed solar panels since November 2021 currently receiving 250+ electricity bills. They don’t answer calls, excuses to connect the pannels is a WASTE OF MONEY and a HUGE MISTAKE. Haven’t receive refund for my bills. REALLY BAD COMPANY do not go with border solar.

(Translated by Google) Do not buy solar panels here because they last a long time to make the guarantee valid. I have 5 years and in my house and they do not make the guarantee valid and I have been talking to them about my panels for 2 weeks. They have a 10-year guarantee and they do not want to be held responsible

(Original)
No compren paneles solares aquí por que duran mucho para hacerte valida la garantia yo tengo 5 años yen mi casa y no me hacen valida la garantía y tengo 2 semanas hablándoles mis paneles.tienen 10 años de garantía y no se quieren hacer respo sables

It's been 4 months and still can't fix them under warranty and still waiting now small claim in effect

Signed contract and paid over $6,800.00 down payment in mid November 2021 and still no solar panels, nothing but empty promises and excuses from Javier, Marcelo, Gerardo and the lady that may answer the phone. Have called, emailed, and texted many times but not getting any response from them. Have contacted Sun Power directly and they have called and emailed Border Solar and still nothing. Sun Power says only Border Solar can tell me what the problem is but they never contact me. Looking into what my options are to get them to honor the contract but worried about customer service going forward. Hope choosing Border Solar is not a HUGE mistake!

(Translated by Google) Excellent service in all aspects

(Original)
Exelente servicio en todos los aspectos

Still waiting for my solar panels 3 months already to be fix they still under warranty and they don't seem to care bad service